Hotels of Earth

Presidente InterContinental Cancun Resort

★★★★★ Boulevard Kukulkan Km. 7.5, Zona Hotelera, Cancún, MX

8.8 guest rating· 3304 reviews

The five stars

Presidente InterContinental Cancun Resort holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Terrace.

Guests score it 8.8/10 across 3304 reviews.

About this hotel

Private White Sand Caribbean Beach: The InterContinental Presidente Cancun Resort boasts a stunning private white sand beach, perfect for soaking up the sun and enjoying the crystal-clear waters of the Caribbean.

Luxurious Amenities: From massage services to multiple restaurants and bars, 2 outdoor pools, and a rental car desk, this resort offers everything you need for a relaxing and enjoyable stay in Cancun.

Convenient Facilities: With rooms featuring modern amenities like flat-screen TVs, air conditioning, and WiFi access, as well as on-site dining options including a beach and poolside restaurant, guests can indulge in comfort and convenience throughout their stay.

Experience luxury and relaxation at the InterContinental Presidente Cancun Resort. Book now to secure your piece of paradise in Cancun!

Rooms & rates

Classic Queen Room with Two Queen Beds

Sleeps 4 · 34 m² · 2× Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine

Caribbean King Suite - Ocean Front

Sleeps 3 · 106 m² · Extra-large double bed (Super-king size), Sofa bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine

Classic King Room

Sleeps 2 · 34 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine

Club Signature Room with One King Bed

Sleeps 3 · 65 m² · Extra-large double bed (Super-king size), Sofa bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine

Room, 2 Queen Beds, Accessible

Sleeps 4 · 34 m² · 2× Queen Bed

  • Desk
  • Low-height desk
  • Desk chair
  • Laptop-friendly workspace
  • Bathrobe

Classic Room, 2 Queen Beds, Terrace

Sleeps 4 · 34 m²

  • Desk
  • Low-height desk
  • Desk chair
  • Laptop-friendly workspace
  • Bathrobe

Classic Room, 1 King Bed, Terrace

Sleeps 2 · 34 m²

  • Desk
  • Low-height desk
  • Desk chair
  • Laptop-friendly workspace
  • Bathrobe

Deluxe Suite (Intercontinental)

Sleeps 2 · 60 m² · Twin bed

  • Desk
  • Low-height desk
  • Desk chair
  • Laptop-friendly workspace
  • Bathrobe

Room, 2 Queen Beds, Club Lounge Access, Lagoon View

Sleeps 4 · 34 m² · 2× Queen Bed

  • Desk
  • Low-height desk
  • Desk chair
  • Laptop-friendly workspace
  • Bathrobe

Room, 1 King Bed, Club Lounge Access, Lagoon View (Lagoon View)

Sleeps 4 · 34 m² · King bed

  • Desk
  • Low-height desk
  • Desk chair
  • Laptop-friendly workspace
  • Bathrobe

Amenities

  • Free WiFi
  • Outdoor pool
  • Pool bar
  • Pool with view
  • Swimming pool
  • Spa/wellness center
  • Spa/wellness center services
  • Fitness facilities
  • Free Parking
  • Accessible parking
  • Valet parking
  • Breakfast in the room
  • Restaurant
  • Bar
Show all 104 amenities
  • Barber/beauty shop
  • Screens / Barriers between staff and guests for safety
  • Snack bar
  • Air conditioning
  • Pets allowed
  • Pet basket
  • Pet bowls
  • Beach
  • Beachfront
  • Sun loungers or beach chairs
  • Golf course
  • 24-hour front desk
  • Tour desk
  • Business center
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Access to health care professionals
  • ATM/cash machine on site
  • Babysitting/child services
  • Beauty Services
  • Bike tours
  • Broadcast Live sport events
  • Car hire
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Children's playground
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Concierge service
  • Currency exchange
  • Cycling
  • Daily housekeeping
  • Delivered food - securely covered
  • Designated smoking area
  • Dry cleaning
  • Emergency cord in bathroom
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Garden
  • Grocery deliveries
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hair Salon Services
  • Hand sanitizer in guest room and key areas
  • Higher level toilet
  • Hot tub/Jacuzzi
  • Invoice provided
  • Ironing service
  • Key card access
  • Kids' club
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Lower bathroom sink
  • Luggage storage
  • Manicure
  • Massage services
  • Meeting/banquet facilities
  • Minimarket on site
  • Outdoor furniture
  • Pedicure
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Picnic area
  • Private check-in/check-out
  • Process in place to check health of guests
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared lounge/TV area
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Solarium
  • Soundproof rooms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Sun terrace
  • Sun umbrellas
  • Table tennis
  • Terrace
  • Toilet with grab rails
  • Water sport facilities on site
  • Wheelchair accessible
  • Wine/champagne

Location

© OpenStreetMap contributors

Boulevard Kukulkan Km. 7.5, Zona Hotelera, Cancún, MX

Check-in
from 03:00 PM to 12:00 AM
Check-out
until 12:00 PM

What guests say8.83304 reviews

+ Cleanliness+ Service+ Location+ Room QualityFood PricesRoom IssuesBreakfast Variety
Cleanliness8.8
Service9.3
Location9.3
Room Quality8.8
Amenities8.8
Value for Money8.3

Falta de mejor servicio

2.0

Camas son cómodas

Estaba muy mal el servicio personal

Monica · GB · 2026-07-24

Guest review

9.0

Le personnel est chaleureux et accueillant, toujours disponible pour répondre à nos besoins. Le complexe est très bien entretenu et parfaitement équipé. Les chambres sont confortables. La piscine ainsi que l'accès direct à la plage sont de véritables atouts. Nous avons également apprécié la qualité de la restauration.

Mariame · FR · 2026-07-24

Guest review

1.0

Desidero segnalare il trattamento ricevuto al momento del check-out. A causa del ritardo nel lasciare la camera, mi sono stati addebitati 100 USD. Comprendo che l'hotel abbia delle regole interne, tuttavia ritengo che, in determinate circostanze, dovrebbe essere valutata anche la storia del cliente. Soggiorno regolarmente presso il Presidente InterContinental Cancún Resort da oltre un anno e l'ho sempre scelto con fiducia per i miei viaggi. Proprio per questo mi sarei aspettato un minimo di flessibilità e attenzione nei confronti di un cliente abituale. Desidero inoltre evidenziare che, nel periodo del mio soggiorno, l'hotel, come molti altri a Cancún, era in bassa stagione e risultava semivuoto. Di conseguenza, non vi era un'effettiva urgenza di rendere immediatamente disponibile la camera per nuovi ospiti. Il mio disappunto non riguarda tanto l'importo addebitato, quanto la totale assenza di considerazione nei confronti della mia fedeltà come cliente. Un piccolo gesto di cortesia o una maggiore tolleranza avrebbero sicuramente contribuito a mantenere il rapporto di fiducia costruito nel tempo. Mi auguro che Booking possa tenere conto di questa segnalazione e che la direzione dell'hotel rifletta sull'importanza di valorizzare i clienti che scelgono con continuità la stessa struttura.

Francesco · IT · 2026-07-24

Есть места гораздо лучше, нужно только поискать.

7.0

Понравился ухоженный пляж и территория у отеля.

О, он далее от идеала… нас четверо- тапки одни. Кофемашина для виду, она сломана. Попросили другую. Нам принесли и она тоже сломана. Третью просить не стали, потому что увидели поддельные капсулы кофе, мне когда-то попадались такие при покупке. Это когда алюминиевая часть не пробивается, а гнется и кофе оттуда не проходит. На день рождения мужа никакого внимания, хотя при заезде я указала этот момент на рецепшене. Еда однообразная , на 4 день уже просто смотреть не хотелось. Кофе вкусный, это порадовало.

Anastasiia · RU · 2026-07-23

Piacevole

8.0

Posizione spiaggia

Camera e bagno non da 5 stelle

Alberto · IT · 2026-07-23

Hotels of Earth · questions

Is Presidente InterContinental Cancun Resort really a five-star hotel?
Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please take into consideration that when booking a breakfast included rate, the benefit is only included for the adults, in case of children staying in the same room the will have to pay directly the cost of the breakfast.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A deposit may be required at the property.

Parking

Free private parking is possible on site (reservation is not needed).

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in public areas and is free of charge.

Pets

Pets are allowed. Charges may be applicable.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 2 years old stay for free when using an available cot.

Children up to and including 11 years old stay for US$12 per person per night when using an existing bed.

You haven't added any extra beds.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.