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Grand Mercure Kuala Lumpur Bukit Bintang

★★★★ 117 Jalan Pudu, Kuala Lumpur, MY

8.4 guest rating· 1806 reviews

About this hotel

Central Location

Strategically situated between Bukit Bintang and Chinatown.

Comfortable Rooms

Modern rooms with flat-screen TVs and stylish decor.

Convenience and Hospitality

Enjoy a range of amenities from dining options to a fitness centre.

To experience a perfect blend of convenience and comfort in Kuala Lumpur, book your stay at Swiss-Garden Hotel Bukit Bintang today.

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Rooms & rates

Executive King Room

Sleeps 3 · 28 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Coffee/tea maker
  • Minibar

Superior Twin Room

Sleeps 3 · 28 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Coffee/tea maker
  • Minibar

Deluxe Family Room,One King Bed and Two Single Beds

Sleeps 4 · 38 m² · Twin bed, Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Coffee/tea maker
  • Minibar

Junior Suite,Balcony,One King Bed

Sleeps 4 · 56 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Coffee/tea maker
  • Minibar

Deluxe Room Twin Beds

Sleeps 3 · 38 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Coffee/tea maker
  • Minibar

Deluxe king bed room

Sleeps 3 · 38 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Coffee/tea maker
  • Minibar

Superior Room,One King Bed

Sleeps 3 · 28 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Coffee/tea maker
  • Minibar

Executive Single Room

Sleeps 3 · 28 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Coffee/tea maker
  • Minibar

Staycation Deal - Deluxe Hollywood

Sleeps 3 · 28 m²

  • Desk
  • Air conditioning
  • Private bathroom
  • Minibar
  • Shower

Family Room

Sleeps 6 · 50 m² · 2× Single bed, Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Minibar
  • Shower

Amenities

  • Free WiFi
  • Outdoor pool
  • Swimming pool
  • Fitness facilities
  • Private parking
  • Valet parking
  • Restaurant
  • Air conditioning
  • 24-hour front desk
  • Tour desk
  • Business center
  • Room service
  • 24-hour security
  • Non-smoking rooms
Show all 45 amenities
  • Non-smoking throughout
  • Family rooms
  • Airport shuttle (additional charge)
  • Airport drop off
  • Airport pick up
  • CCTV in common areas
  • CCTV outside property
  • Concierge service
  • Daily housekeeping
  • Designated smoking area
  • Dry cleaning
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • Ironing service
  • Key card access
  • Kid meals
  • Kid-friendly buffet
  • Laundry
  • Lift / Elevator
  • Lower bathroom sink
  • Luggage storage
  • Meeting/banquet facilities
  • Physical distancing rules followed
  • Safety deposit box
  • Security alarm
  • Shuttle service (additional charge)
  • Smoke alarms
  • Staff adhere to local safety protocols
  • Toilet with grab rails
  • Wheelchair accessible

Location

© OpenStreetMap contributors

117 Jalan Pudu, Kuala Lumpur, MY

Check-in
from 03:00 PM to 12:00 AM
Check-out
until 12:00 AM

What guests say8.41806 reviews

+ Clean+ Good Location+ Friendly Staff+ Good BreakfastRenovationsCleanliness IssuesConfusion with Amenities
Cleanliness7.4
Service9.4
Location8.9
Room Quality7.9
Amenities7.9
Value for Money8.4

Guest review

8.0

Old hotel but nicely renovated

Outside noises because of old windows

SAOUD · AE · 2026-07-23

Соответствовать уровню известной сети отелей

6.0

Завтрак, персонал, локация

VASILII · RU · 2026-07-22

Great Hotel Experience with friendly staff and absolutely wonderful breakfast buffet spread

9.0

Hotel location was great with lot of convenience stores opposite to hotel. Easy walk to Bukit Bintang and food street. great rooms and view. Perfect for family vocation.

Salman · PK · 2026-07-20

Guest review

7.0

Bathroom had a leak. Bathrobe was promised but never delivered. Breakfast way below average. Location: good for someone interested in shopping at Pavilion Mall, but traffic was brutal. I arrived at 4:30 AM only to be told I should wait till 3 PM for check-in. I asked for a room against fees for an extra night but the kid receptionist was not helpful at all. He actually denied having any vacancies. I checked with Booking.com and concluded there were vacancies. That kid claimed they did but not the same as the one I reserved. I told him I need any room for whatever price to crash after 20 hours on the road, but totally ignored me. At 8:00 AM he was replaced by a young lady (who actually knew how to smile) but who told me the exact same story, only preceded by: "sorry sir, but ...". End of story: I spent the time till about 1 PM wandering around Pavilion.

Yousef · AE · 2026-07-20

Good value and location in Bukit Bintang

10.0

Great location, close to Jalan Alor, the food street. We also walked and took short taxis to Petaling street, Petronas Towers, shopping malls, and KLCC park. The pool was nice too for a cooling dip.

No complaints

Jon · AU · 2026-07-16

Good to know

As part of our exciting rebranding journey to become Grand Mercure Kuala Lumpur Bukit Bintang by

Accor.

Temporary Arrangements:

1.Hotel Entrance

Guest access will be temporarily redirected to Swiss-Garden Hotel Temporary Lobby, located at the

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and is free of charge.

Parking

Private parking is possible on site (reservation is not possible) and charges may be applicable.

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 2 years old stay for free when using an available cot.

Children up to and including 11 years old stay for free when using an existing bed.

People 12 years old and over stay for MYR 80 per person per night when using an available extra bed.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.