One Bedroom Suite, 1 King Bed
Sleeps 3 · 86 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
JW Marriott Hotel Surabaya
★★★★★ JL Embong Malang 85-89, Surabaya, ID
9 guest rating· 518 reviews
The five stars
JW Marriott Hotel Surabaya holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Sauna.
Guests score it 9.0/10 across 518 reviews.
About this hotel
Luxurious 5-Star Accommodation
Located in the bustling business and shopping district of Surabaya, JW Marriott Hotel Surabaya offers a luxurious 5-star experience. The exquisite European décor sets the tone for a sophisticated stay, complemented by amenities such as an outdoor pool and a fitness centre.
Dining Variety
Indulge in a culinary journey at JW Marriott Hotel Surabaya with a range of dining options. From international dishes at The Pavilion International Restaurant to authentic Chinese cuisine at Tang Palace and Japanese delights at Imari, there's something to satisfy every palate. Don't forget to visit SBCO for a selection of sweet and savoury treats.
Convenient Services
Enjoy the convenience of 24-hour room service, free on-site parking, and car rental services at your disposal. Whether you're here for business or leisure, take advantage of the hotel's business centre, massage services at JW Marriott Health Club, and well-equipped fitness centre.
Experience luxury and convenience at JW Marriott Hotel Surabaya – book your stay now for an unforgettable experience!
Rooms & rates
Junior King Suite with Skyline View
Sleeps 3 · 48 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Presidential Suite, 1 King Bed; 2 Twin Bed
Sleeps 6 · 390 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Two Bedroom Residential Suite, 1 King Bed; 2 Twin Bed
Sleeps 6 · 126 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Premium King Room with Skyline View
Sleeps 3 · 42 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Three-Bedroom Residential Suite - Executive Lounge Access
Sleeps 2 · 192 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Premium Double Room with Two Double Beds and Skyline View
Sleeps 3 · 42 m² · 2× Twin bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Twin Room with City View
Sleeps 3 · 42 m² · 2× Twin bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Executive Room, 2 Double Beds
Sleeps 3 · 42 m² · 2× Double bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
- Private bathroom
Room, 2 Double Beds
Sleeps 3 · 42 m² · 2× Double bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
- Private bathroom
Amenities
- Free WiFi
- Outdoor pool
- Pool with view
- Swimming pool
- Fitness/spa locker rooms
- Spa/wellness center
- Sauna
- Fitness classes
- Fitness facilities
- Free Parking
- Accessible parking
- Valet parking
- Breakfast in the room
- Breakfast takeaway containers
Show all 96 amenities
- Restaurant
- Bar
- Screens / Barriers between staff and guests for safety
- Snack bar
- Air conditioning
- Sun loungers or beach chairs
- 24-hour front desk
- Business center
- Mobile app for room service
- Room service
- 24-hour security
- Non-smoking rooms
- Family rooms
- Airport shuttle (additional charge)
- Access to health care professionals
- Aerobics
- Airport drop off
- Airport pick up
- ATM/cash machine on site
- BBQ facilities
- Car hire
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Concierge service
- Contactless check-in/check-out
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Dry cleaning
- Evening entertainment
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Fruits
- Garden
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Hot tub/Jacuzzi
- Indoor play area
- Ironing service
- Key card access
- Kid meals
- Kid-friendly buffet
- Kids' club
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Live music/performance
- Luggage storage
- Massage services
- Meeting/banquet facilities
- Nightclub/DJ
- Physical distancing in dining areas
- Physical distancing rules followed
- Picnic area
- Private check-in/check-out
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared lounge/TV area
- Shared stationery like menus, pens are removed
- Shuttle service
- Shuttle service (free)
- Smoke alarms
- Soundproof rooms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Steam room
- Sun terrace
- Thermometers for guests provided by property
- Wine/champagne
- Yoga classes
Location
JL Embong Malang 85-89, Surabaya, ID
- Check-in
- from 02:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say9518 reviews
+ Outstanding food quality+ Exceptional service− Some signs of wear in the room− Minor issues with soundproofing
Cleanliness8.2
Service9.2
Location9.2
Room Quality8.2
Amenities9.2
Value for Money9.2
The breakfast is great they have very good waffle and fresh juice as well, didn’t manage to try them all as to many 😬
8.0The breakfast
− The room are bit small
A wonderful hotel in every way! Great location, immaculate rooms, and an incredible breakfast spread. The staff was alwa
10.0Very good value, clean and comfortable.
− Nothing
Guest review
10.0Great breakfast Kind service
Hotels of Earth · questions
- Is JW Marriott Hotel Surabaya really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
A deposit may be required at the property.
›Parking
Free private parking is possible on site (reservation is not needed).
›Internet
WiFi is available in all areas and is free of charge.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 4 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
›Pets
Pets are not allowed.
›Groups
When booking more than 9 rooms, different policies and additional supplements may apply.