Hotels of Earth

Pullman Kuala Lumpur City Centre Hotel & Residences

★★★★★ 4 Jalan Conlay, Kuala Lumpur, MY

8.2 guest rating· 5530 reviews

The five stars

Pullman Kuala Lumpur City Centre Hotel & Residences holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Terrace.

Guests score it 8.2/10 across 5530 reviews.

About this hotel

Central Location

Situated opposite Pavilion Kuala Lumpur shopping mall for ultimate convenience.

Dining Options

With 4 diverse restaurants, including Red Restaurant for Chinese cuisine and Enju for Japanese favorites.

Leisure Facilities

Guests can enjoy the outdoor pool, gym, and kids' club, ensuring a relaxing stay for all.

Book your stay at Pullman Kuala Lumpur City Centre Hotel & Residences for a memorable experience near the heart of the city.

Rooms & rates

Governor King Suite with Club Lounge Access

Sleeps 3 · 108 m²

  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Kitchenette
  • Coffee/tea maker

Two-Bedroom Family Apartment with One King Bed, Two Single Beds and One Triple Bunk Bed

Sleeps 6 · 129 m²

  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Kitchenette
  • Coffee/tea maker

Two-Bedroom Apartment with One King Bed and Two Single Beds

Sleeps 4 · 97 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Kitchenette

One-Bedroom Deluxe Apartment

Sleeps 3 · 59 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Kitchenette

Premium King Room

Sleeps 3 · 35 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Premium Twin Room

Sleeps 3 · 35 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Prestige Room

Sleeps 3 · 54 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Club King Suite - Club Lounge Access

Sleeps 3 · 54 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Three-Bedroom Apartment

Sleeps 6 · 201 m² · 2× Twin bed, 2× Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Kitchenette

Executive King Suite with Lounge Access

Sleeps 3 · 108 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Kitchenette

Amenities

  • Free WiFi
  • Outdoor pool
  • Pool bar
  • Swimming pool
  • Fitness/spa locker rooms
  • Spa/wellness center
  • Fitness facilities
  • Free Parking
  • Valet parking
  • Breakfast in the room
  • Restaurant
  • Bar
  • Barber/beauty shop
  • Air conditioning
Show all 56 amenities
  • Sun loungers or beach chairs
  • 24-hour front desk
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Family rooms
  • Airport shuttle (additional charge)
  • Access to health care professionals
  • Cashless payment available
  • CCTV in common areas
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Daily housekeeping
  • Delivered food - securely covered
  • Designated smoking area
  • Dry cleaning
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • First aid kit available
  • Food delivered to guest room
  • Garden
  • Guest rooms disinfected between stays
  • Ironing service
  • Kid meals
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Massage services
  • Meeting/banquet facilities
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Safety deposit box
  • Sanitized tableware & silverware
  • Shared stationery like menus, pens are removed
  • Shuttle service (additional charge)
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Sun umbrellas
  • Terrace
  • Thermometers for guests provided by property
  • Wine/champagne

Location

© OpenStreetMap contributors

4 Jalan Conlay, Kuala Lumpur, MY

Check-in
from 03:00 PM to 12:00 AM
Check-out
until 12:00 PM

What guests say8.25530 reviews

+ Good amenities+ Helpful staff at check-inPoor food qualityCleanliness issues
Cleanliness7.1
Service9.6
Location9.6
Room Quality8.1
Amenities10.0
Value for Money8.1

Not a good experience for my wife and I

6.0

All

A racist bigot spoiled our stay over 3 days incident occurred in club lounge,club staff apologised to us but nothing was said to the perpetrator.

Rod · ID · 2026-07-23

Location is good. Hotel room is spacious.

8.0

Nil

Nil

Joo See · MY · 2026-07-21

Guest review

7.0

الموقع جدا جميل وقريب من جميع الأنشطة والمولات، وفريق العمل جميعهم لطيفين ومتعاونين جدا

حقيقة انصدمت جدا بالغرفة والأثاث جدا قديم وحالته غير مقبولة بالنسبة لفندق خمس نجوم

Mohammed · SA · 2026-07-21

ممتاز

10.0

الفندق راقي ونظيف جدا وموقعه رائع أمام مول بافيليون وبالقرب من شارع العرب .. الإفطار ممتاز ومتنوع .. السرير والمخدات مريحه جدا، كل شيء كان تمام التمام

Hanan · SA · 2026-07-21

Hotels of Earth · questions

Is Pullman Kuala Lumpur City Centre Hotel & Residences really a five-star hotel?
Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that the Club Lounge does not allow children.

The Executive Club Lounge is currently accessible to all guest (16 years old and above) booking room categories of Club Room, Club Suite, Regency Suite and Executive Suite, Governor Suite, Penthouse and Presidential Suite. For more information, please speak to our Front Office team.

A refundable deposit will be required at check-in for incidental charges.

Baby cot is subject to availability, Kindly confirm with the hotel via messaging tool after reservation made.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Internet

WiFi is available in all areas and is free of charge.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Pets

Pets are not allowed.

Parking

Free private parking is possible on site (reservation is needed).

Children and extra bed policy

Children of any age are allowed.

Children from 1 year old to 3 years old stay for free when using an available cot.

Children up to and including 11 years old stay for free when using an existing bed.

You haven't added any extra beds.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.