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Best Western Melbourne City

★★★ 16 Spencer Street, Melbourne, AU

8.2 guest rating· 5643 reviews

About this hotel

Rooftop Sundeck for Stunning Views

Convenient Location in Melbourne CBD

Modern Rooms with Essential Amenities

Experience the best of Melbourne at Best Western Melbourne City. Enjoy breathtaking views from our rooftop sundeck, explore the city with ease from our conveniently located hotel, and relax in our modern rooms equipped with everything you need. Don't miss out on a memorable stay - book now at Best Western Melbourne City.

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Rooms & rates

Standard Room, 1 Queen Bed, Non Smoking, Courtyard Area

Sleeps 2 · Queen Bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi

Courtyard Room - Pet Friendly

Sleeps 2

  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi
  • Shower

Shoebox Double Room

Sleeps 2 · 11 m² · Double bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

Standard Twin Room

Sleeps 2 · 13 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

Matchbox Single Room

Sleeps 1 · 9 m² · Twin bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

Standard Trio Room

Sleeps 3 · 22 m² · Twin bed, Double bed, 3× Twin bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

Courtyard Room

Sleeps 2 · 15 m² · Queen bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

Rooftop Apartment

Sleeps 2 · 18 m² · Queen bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Kitchen

Standard King Room

Sleeps 2 · 17 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

Amenities

  • Free WiFi
  • Parking garage
  • Breakfast takeaway containers
  • Restaurant
  • Screens / Barriers between staff and guests for safety
  • Air conditioning
  • 24-hour front desk
  • Tour desk
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Cashless payment available
  • CCTV in common areas
Show all 50 amenities
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Delivered food - securely covered
  • Designated smoking area
  • Express check-in/check-out
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Key access
  • Key card access
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Outdoor furniture
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols
  • Sun terrace
  • Terrace

Location

© OpenStreetMap contributors

16 Spencer Street, Melbourne, AU

Check-in
from 03:00 PM to 12:00 AM
Check-out
until 11:00 AM

What guests say8.25643 reviews

+ Friendly staff+ Great location+ Clean bedding+ Good on-site caféRooms too smallBathroom crampedCigarette smell in common areas
Cleanliness7.6
Service9.1
Location9.1
Room Quality7.0
Amenities8.1
Value for Money7.5

Guest review

2.0

Location

Cold room No extra blankets Very small bathroom Drilling before 9am in room next door

Corinna · AU · 2026-07-25

Guest review

6.0

El personal es muy agradable, la ubicación buenísima

La limpieza dejaba bastante que desear. En las esquinas se veían las pelusas de suciedad, las cortinas tenían manchas, y no se había limpiado a fondo desde el último huésped (había unos calcetines de alguien anterior debajo de la cama). Lo demás perfecto, pero sí apuntaría este tema

Alández Larrumbide · ES · 2026-07-24

Location, Food, Experiences

8.0

The motel is an easy 10 minutes walk from the Southeren Cross Train Station, which is were my train terminated. Easy walk to local food and drink places, as well as the South Wharf DFO

I didnt like the shower head, its spray hit me in the head, so lucky I took a shower cap. it would be good if it was a movable head.

Rebecca · AU · 2026-07-23

Would stay again

10.0

Staff nice and location

Shower smal

Bridget · AU · 2026-07-23

Guest review

8.0

Very handy to the train station

Noisey pipes could hear when people turned on their shower etc

anonymous · NZ · 2026-07-23

Good to know

You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation.

We consider more than 5 bookings as a group booking and the first night accommodations cost is payable at the time of booking.

Please note that there is a 1.5% charge when you pay with a credit card. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A deposit may be required at the property.

Internet

WiFi is available in all areas and is free of charge.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 2 years old stay for free when using an available cot.

Children up to and including 17 years old stay for free when using an existing bed.

You haven't added any extra beds.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Pets

Pets are allowed. Charges may be applicable.

Parking

Public parking is possible at a location nearby (reservation is not needed) and costs AUD 25 per day.