Liverpool Aigburth Sefton Park Hotel By Belvilla♡

ZERO STAR HOTEL

2.0

If I could give this hotel 0 star I would,the room and the whole hotel is dirty and smelly,there were cobwebs all over and even when we asked for it to be cleaned,it wasn’t.I would not recommend this hotel at all.The curtains are torn and would not close,the shower head was just dripping,I could barely wash properly.The light is the room is so dim and could barely see anything.I would attach pictures for reference.

Top stay - 5 star ⭐️ ⭐️⭐️⭐️⭐️

10.0

Absolutely incredible stay in a beautiful part of Liverpool. The room was stunning — spotless, stylish, and felt like real luxury. But what truly made it special was Mr Hassan. His level of care, kindness, and attention to detail is unmatched. He genuinely goes above and beyond for his guests, making you feel so welcome and valued from the moment you arrive. Top-tier service all round, but Mr Hassan is the real gem. We will 100% be back! Mr Liam & Jules

I've stayed in worse.

4.0

Nothing more than a doss house. I might try the homeless hostel next time I'm in the area.

Awful Liverpool Aigburth Hotel

2.0

Falling apart, toilet stopped working, loads of dangerous black mold on windows. broken tiles on floor and walls, no light in bathroom not that it was very nice in there. taps not attached to bath correctly and bath overflow just hangin loose. dust and more dust everywhere. changed room for another once the toilet stopped filling. 2nd room slightly better but still very dusty and 2 windows latches broken. toilet cistern not attached to the wall, just balanced on the bowl. No tv due to no remote to finish setting it up so had to use ipad to watch tv as the main tv was just a setup screen and didn't have any controls on the TV itself. All in all this was a bloody awful experience that I wouldn't wish on anyone.

Appalling place .

2.0

This establishment needs shutting down. The photos on booking.com bear absolutely no resemblance to what it is really like. The entrance smells damp covered up by air fresheners. There was no one at the small reception desk, eventually an Asian man who didn’t speak English appeared. He gave us our key to a room that was approx 4 mtrs sq. all the windows were open ( red flag ) the bathroom door wouldn’t close. The WC wouldn’t flush. Electrical sockets were loose on the wall . The room and bathroom were in a shocking state of disrepair and dirty. Do yourself a favour don’t believe the photos or any false feedback this place is appalling. How dare they charge £ to stay here. Apparently the environment agency who I reported it to advised that it isn’t a ( Hotel ) anymore it has been taken over by an agency that just lets rooms . No maintenance no security . We paid for 2 nights and left after one.

Do not go to this Hotel

2.0

Rooms are completely unsanitary. The state of the room was not merely a disappointment, specially for what we paid! We immediately flagged it with reception, who assured us someone would go clean the room before we left for dinner. When we got back to our room, it was in the same condition as when we left. I found various types of human body hair throughout the bedsheets; There were dead bugs trapped in the blinds and an active spiderweb with a dead spider suggesting a long-term lack of pest control and deep cleaning; The desk, wardrobe, and sofa chair were covered in prominent stains, indicating that the room has not been properly wiped. Furthermore, the floor was littered with plastics and clearly not hoovered for at least a few days. We didn’t use the shower because we didn’t think the towels would be clean to any standard. Upon leaving the next morning we saw the new “clean” towels for the rooms stacked on the carpet. A carpet which was also dirty.