Americinn by Wyndham Birch Run - Frankenmuth♡

Don't Book This One!

1.0

Nothing

− Looked abandoned when we arrived. Grass not mowed. Smelled when you walked into lobby. Sign said Days Inn under Wyndham but never indicated that when reserving. Looked run down and trashy. The shower curtain in our bathroom stunk like towels that had been left in washer for days. Room was small and smelly. Pool water looked dirty and bottom of pool looked like there was dirt on it. A man and woman were using pool at 9:30 pm and looked to be wearing street clothes. Saw them in morning getting breakfast in same clothing at 7:15 am. Saw them as we were leaving a few minutes after eating our breakfast in a car cleaning their trash out and putting it in dumpster and large bags of pop cans sitting outside their car. Pretty sure they were homeless, lived in car and using pool to bathe in night before and eat breakfast there. Decided to go to another hotel across road where homeless can't just wander in and where u need a security card to enter. Hotel wouldn't give us a refund for 2nd day we booked because we prepaid. Said we had to contact Booking.com with no results in getting anyone to contact us back so far. Won't use this hotel or booking.com again! Hotel staff were told about homeless using their facilities but didn't seem to care. Must be the norm. Wouldn't be surprised if the rooms in the building behind us weren't used for hourly customers if you know what I mean.

Guest review

8.0

Very clean comfy. Staff was very Npice.

− House keeping knocked at 830am asking if we needed trash or towel replacement

Good Enough for the short time we were there, but the facilities and the building was not great

4.0

The value for the price was good, staff was very nice, the breakfast was good, check in and check out were very easy.

− The building was very difficult to find, not marked well, the building was falling apart, the hot tub had been removed, we found hair clumps floating in the pool and peices of the walls and ceiling were falling all over, the shower had a broken bar, the water controls were not very good, hard to keep the water warm.

Would use again!!! But wonder why no one else was there.

7.0

The price and the location

− The interior was rather drab and actually no one was around. Few customers.

Guest review

9.0

Stay was great

− didn’t like how the housekeeping was so pushy about check-out where they asked us 3 times when we leaving and had an hour left until checkout.

Guest review

7.0

Our room was very clean. Beds were comfortable. Hotel was right off the interstate.

− The pool was clean but the water wasnt circulating. There are huge cracks in the wall around the pool sonthe water wasnt at the level posted.The pool floor has lots of cracks and needed to be swept. However it was refreshing. Bathroom area is small.