Classic Double Room Single Use
Sleeps 1 · 16 m²
- Desk
- Private bathroom
- Bathroom emergency pull cord
- Free WiFi
- Minibar
SHG Hotel Villa Carlotta
★★★★ Via Mazzini, 121-125, Belgirate, IT
6.7 guest rating· 100 reviews
About this hotel
Luxurious Amenities
Indulge in onsite massages, relax on the terrace, or stroll through the garden for a tranquil experience. Enjoy complimentary Wi-Fi, concierge services, and even babysitting options.
Convenient Services
Benefit from room service, a business center, complimentary newspapers, and dry cleaning facilities. Host events effortlessly with the conference center and meeting rooms available. Parking is free for your convenience.
Elegant Accommodations
Unwind in one of the 129 guestrooms with minibars and free Wi-Fi. Watch satellite TV, and refresh in the private bathroom with premium toiletries. Each room is equipped with a safe and desk for your comfort.
Immerse yourself in luxury at SHG Hotel Villa Carlotta, where every detail is designed to enhance your stay. Book now for an unforgettable experience.
Rooms & rates
Classic Double Or Twin Room
Sleeps 3 · 16 m²
- Desk
- Private bathroom
- Bathroom emergency pull cord
- Free WiFi
- Minibar
Standard Double Room Single Use
Sleeps 1 · 16 m²
- Desk
- Private bathroom
- Bathroom emergency pull cord
- Free WiFi
- Minibar
Family Room
Sleeps 4 · 25 m²
- Desk
- Private bathroom
- Bathroom emergency pull cord
- Free WiFi
- Minibar
Triple Room
Sleeps 3 · 25 m²
- Desk
- Private bathroom
- Bathroom emergency pull cord
- Free WiFi
- Minibar
Classic Double Room Single Use, Lake View
Sleeps 1 · 16 m²
- Desk
- Private bathroom
- Bathroom emergency pull cord
- Free WiFi
- Minibar
Deluxe Double Or Twin Room, Lake View
Sleeps 3 · 19 m²
- Desk
- Private bathroom
- Bathroom emergency pull cord
- Free WiFi
- Minibar
Classic Double Or Twin Room, Lake View
Sleeps 3 · 16 m²
- Desk
- Private bathroom
- Bathroom emergency pull cord
- Free WiFi
- Minibar
Standard Double Or Twin Room
Sleeps 3 · 16 m²
- Desk
- Private bathroom
- Bathroom emergency pull cord
- Free WiFi
- Minibar
Deluxe Double Room Single Use
Sleeps 1 · 19 m²
- Desk
- Private bathroom
- Bathroom emergency pull cord
- Free WiFi
- Minibar
Amenities
- Free WiFi
- Wheelchair-accessible pool
- Conference space
- Free newspapers in lobby
- Wheelchair-accessible spa
- Free self parking
- Wheelchair accessible parking
- Wheelchair-accessible van parking
- Beach umbrellas
- Golf lessons available nearby
- Golfing nearby
- Water skiing nearby
- 24-hour front desk
- Safe-deposit box at front desk
Show all 34 amenities
- Bicycle rentals nearby
- Concierge service
- Conference center
- Elevator
- Food and water bowls
- Garden
- Gift shops or newsstand
- Luggage storage
- Marina on site
- Meeting rooms
- Mountain biking nearby
- Multilingual staff
- Picnic area
- Sailing nearby
- Shopping on site
- Smoke-free property
- Terrace
- Tours/ticket assistance
- Wedding services
- Wheelchair accessible
Location
Via Mazzini, 121-125, Belgirate, IT
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 11:00 AM
What guests say6.7100 reviews
Guest review
8.0Mycket sköna sängar och trevlig och hjälpsam personal. Bra läge och fin utsikt. Det som var mindre bra var att det var mycket dammigt under sängarna och vi hittade ett gammalt trosskyddspapper i badrummet som inte kom från oss. Lite slitet men renovering pågår så kommer nog bli ett fint hotell.
demande de remboursement
2.0Bonjour, mon séjour était une catastrophe ! Les photos de votre site ne sont pas à jour. L'hôtel est en travaux et à moitié abandonné. Le logement est insalubre, sale. 160 euros c'est un prix énorme pour une prestation désastreuse comme celle-ci. On peut employer le mot "arnaque". Les vitres sont fissurées, les volets cassés, la salle de bain moisie et crasseuse. La piscine et le jardin sont dans un état catastrophique. Il n'y a plus de restaurant. J'ai passé 3 heures au téléphone le soir avec vos employés qui n'ont pas pu me reloger, pour certains qui ne m'ont jamais rappelé après la coupure de la ligne. J'étais donc obligé d'y rester la nuit avec ma compagne. Nous n'étions pas rassurés et pas détendus dans cet endroit "insecure". Ce n'est pas digne et à la hauteur des prestations que vous proposez. Même si votre annonce stipule en bas que l'hôtel est en travaux, c'est un affichage malhonnête (positionné de cette manière). Vous devez le mettre en évidence et changer ces photos mensongères. J'estime vous rendre service en prenant le temps de vous écrire et de vous faire un constat compte tenu de la qualité désastreuse du service. J'espère que vos clients éviteront ce piège ! J'attends votre retour avec impatience et un remboursement. Ci-joint les photos de mon séjour. Merci d'en prendre note. Cordialement. Mathias Minne 0673148584
Guest review
4.0La struttura non è come appare in foto. Il letto matrimoniale è composto da due letti singoli con le rotelle che si spostano di continuo e il bagno lascia abbastanza a desiderare. Prezzo eccessivo per la struttura.
Sorpresa
2.0Purtroppo al mio arrivo in reception mi viene detto che non esiste nessuna prenotazione a mio nome, dopo breve ricerca mi viene detto che la struttura non ha accettato la mia prenotazione
Guest review
8.0Il se site à belle endroit devant un grand lac et montagne mais qui n’ai ma pas plus c’est l’état général de bâtiment qui nécessite un peu de réparation
A disaster!
2.0Not worth to stay, even not 1night. Service below zéro at multiple levels. AC was leaking ++. Paint of pool was coming off. Bathroom from the sixties! Pool area dirty. Only the view is excellent.
Good to know
* All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
* Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
* Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
* The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
* Contactless check-in and contactless check-out are available.
›Sustainability Certifications
Property confirms they are implementing guest safety measures
›Pets
Service animals are exempt from fees/restrictions
›General
Individually-wrapped food options are available for breakfast
›Check-in & Check-out
Contactless check-out is available
›General
Gloves are available to guests
›General
Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
›General
Guests are provided with free hand sanitizer
›General
Staff temperature checks are conducted regularly
›General
Masks are available to guests
›Guest type
Essential workers only - NO
›General
Individually-wrapped food options are available
›General
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
›General
Staff wears personal protective equipment
›Pets
Pets allowed
›General
Temperature checks are available to guests
›General
Property is cleaned with disinfectant
›General
Social distancing measures are in place
›General
Professional property host/manager
›General
Protective clothing is available to guests
›Check-in & Check-out
Contactless check-in is available
›Sustainability Certifications
Property confirms they are implementing enhanced cleaning measures
›General
Commonly-touched surfaces are cleaned with disinfectant
›General
Shield between guests and staff in main contact areas
›Pets
Service animals are allowed