Sofitel Istanbul Taksim

Average stay

6.0

I stayed at two hotels with almost identical room tariffs when I was in Istanbul recently of which the Sofitel Taksim Square was one. Therefore, I had an unexpected basis of comparison and I have to say, overall the Sofitel falls well short of the other I stayed at. Located just off extremely busy Taksim Square which is at the top of a hill, the Sofitel has good views of the Bosphorus although distant ones. I noted that maintenance is an issue – there was a cracked window in my room, a basin plug that didn’t work, slow drainage of water in the shower, and a general impression that maintenance is not a strong point as you moved around the hotel. It does have a ground level open terrace restaurant which is pleasant, but the executive lounge and breakfast rooms are located in the basement with no natural light and seem dark and dingy, although the food offerings are good.

Location good, service variable, clean and comfortable

8.0

Our review is very mixed. There were some parts of our stay outstanding and others disappointing. Our first room on the 17th floor corner room had a nice view of the Bosphorus but like Zober review we were woken up two nights at midnight with the thumping of bass music from the nightclub below. When I told reception they were rather unsympathetic and said they didn't think you would hear the music from the higher up floors. I asked to move rooms - next door was perfect - although no view - very quiet. What was Outstanding -was the housekeeping, Muzaffer was super helpful when I couldn't get the coffee machine to work - turns out it was faulty. Cleaning - perfect. Breakfast buffet and the attention of Irfan was first class. The food variety was great and everything was fresh.

Amazing Spa experience

10.0

I had an amazing time at the spa. I did a two hour spa experience- hamman, massage, and facial. Deniz was amazing and made my skin glowing after all the services!

My experience

10.0

I recently stayed at Sofitel Taksim Istanbul with my family, and our experience was absolutely amazing. We had three rooms for six days, and everything exceeded our expectations. The hotel is spotless, the rooms are spacious and comfortable, and the location is perfect close to everything we needed. The breakfast was excellent each morning, and I would like to extend a special thank you to Maher, Krisna, Ankit, Irfan, Guver, and Merve for their warm hospitality and wonderful service. They truly made our mornings enjoyable. At reception, Hatice was incredibly helpful and kind throughout our stay, and the housekeeping team was attentive, detail-oriented, and always ready to assist. We are really glad we chose Sofitel Taksim, and we look forward to staying again in the future. Highly recommended

Clean hotel in a great location

8.0

Great location, excellent service, clean rooms, and great views of the Bosphorus. Muzaffer was great! On our arrival on the night, there was a protest around the restaurant, and we couldn't get the car close. They sent staff to move our bags from the nearest parking spot we could find, which was a super nice gesture.

SOFITEL TAXIM ISTANBUL IS A 3 STAR HOTEL STANDARD

2.0

This hotel is certainly not a 5*. Shabby hotel and filthy. Same 30 year old furniture since the hotel was built. Service despicable. There’s a nightclub on the rooftop in the next building (after doing research) and I’ve been trying to get to sleep past 3 hours - I’ve just called reception and they were unsympathetic as said noise is coming from the nightclub next door ! After complaining volume went down ! If you really want a 5* hotel standard and professional service go elsewhere Shame on Accor