Courtyard by Marriott Newark Elizabeth♡

Guest review

9.0

Serviço de shuttle e localização muito perto do aeroporto

Clean, Cool, Comfortable

9.0

We checked in LATE — about 1 AM — and the guy at the front desk was wonderful. The they allowed us to sleep in. Beds and room incredibly comfortable. Lobby very nice, even upscale.

− The elevator looked like a train wreck.

Bom hotel mas o sistema deve aparecer o que foi pago pelo booking

9.0

Bons quartos, perto do Outlet e aeroporto

− Estacionamento pago a parte e cafe da manha que foi pago por uma tarifa maior é muito fraco, nao vale pagar estadia com cafe incluso. Ainda nao constava no Hotel que havia pago com cafe incluso e disseram que nao tinha vage da manha incluso, que deveria pagar a parte pelo cardapio. Apos reclamacao e contato com a booking pela gerente, foi resolvido, stress desnecessário

Good Hotel if you don’t want to go to New York.

8.0

Right next to jersey gardens for shoppers, very good airport hotel. Front office is very helpful and well trained

− Location is far away from everything, housekeeping woke me up twice in 3 days 👀 Best to rent a car if you want to move around

Not recommended plenty of better options in the same plaza

1.0

Location across the mall, close to port and airport

− It’s honestly a shame that this hotel is part of Marriott. I have stayed at many Marriott properties before, and this was by far one of the worst experiences. Early check-in was not provided despite requesting it, although that ended up being the least of my concerns. Parts of the hotel seem renovated, while the rest looks extremely outdated and poorly maintained (see the elevator photos). The contrast is very noticeable. Parking was another issue. Even while paying over $30 per night, parking was not always available. The “included breakfast” was honestly a joke. We booked a package with breakfast expecting at least basic options like eggs, toast, or cereal, but what was offered was very disappointing (see uploaded photo). The Bistro staff, specifically the two ladies working there, had some of the worst attitudes I have encountered in hospitality. Very unfriendly and unwelcoming. The rooms also did not include a safety box, which is something I would expect from a Marriott hotel. What bothered me the most was housekeeping entering our room despite us clearly placing the “Do Not Disturb / No Cleaning” sign on the door. We intentionally left the sign because we did not want anyone entering the room, yet we came back to find towels changed and trash emptied. If I wanted service, I would have removed the sign myself. Overall, I will never stay here again. The other nearby hotels are better in every aspect — service, maintenance, and overall experience. I honestly do not understand how Marriott, with its reputation and usual level of service, allows this branch to operate at such a low standard.

Would I stay here again yes but it could do with a freshen up.

7.0

Property was clean staff where pleasant and it was convenient location for our stay. I like the airport shuttle and it was easy to navigate to. Rooms were a fantastic size with really comfortable bed and sofa.

− Property felt dated. It could use a refresh.