Hotels of Earth

InterContinental Costa Rica at Multiplaza Mall by IHG

★★★★★ In front of Multiplaza Shopping Center , San José, CR

8.3 guest rating· 286 reviews

The five stars

InterContinental Costa Rica at Multiplaza Mall by IHG holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Terrace.

Guests score it 8.3/10 across 286 reviews.

About this hotel

Urban Retreat in Escazu

Luxurious Guest Rooms

Indulge in modern comfort with high-speed internet, soundproof windows, blackout curtains, and premium Egyptian cotton bedding. The rooms also feature an alarm clock with a mobile docking station for your convenience.

Convenient Location

Located within the prestigious Multiplaza Escazu complex, guests have easy access to Escazu Corporate Center, Plaza Roble Corporate Center, and a plethora of upscale shops, bars, and restaurants just steps away from the hotel.

Entertainment and Dining

Experience the culinary delights at four unique restaurants within the hotel, offering a range of trendy and lively dining options. From The Market to NAU Sushi Lounge, there is something to satisfy every palate.

Escape to our spa oasis and unwind in the tranquil surroundings, or stay active in our updated fitness center overlooking lush gardens and three heated outdoor pools. Book your stay now for a truly unforgettable experience.

Rooms & rates

Premium Room

Sleeps 2 · 40 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom

Premium King Room - Club Lounge Access

Sleeps 3 · 40 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom

Premium King Room - Club Lounge Access

Sleeps 3 · 40 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom

Classic King Room with Pool View

Sleeps 2 · 30 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Classic Double Room with Two Double Beds

Sleeps 4 · 30 m² · 2× Double bed

  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

1 King Premium Pool View

Sleeps 3 · 40 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Premium Twin Room with Lounge Access

Sleeps 4 · 30 m² · 2× Double bed

  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Classic Room

Sleeps 2 · 30 m² · 2× Twin bed

  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Classic King Room

Sleeps 2 · 30 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Classic Double Room with Two Double Beds and Pool View

Sleeps 4 · 30 m² · 2× Double bed

  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Amenities

  • Free WiFi
  • Heated pool
  • Infinity pool
  • Kids' pool
  • Outdoor pool
  • Plunge pool
  • Pool bar
  • Swimming pool
  • Fitness/spa locker rooms
  • Spa/wellness center
  • Spa/wellness center services
  • Sauna
  • Hot spring bath
  • Fitness facilities
Show all 97 amenities
  • Accessible parking
  • Private parking
  • Valet parking
  • Breakfast in the room
  • Breakfast takeaway containers
  • Restaurant
  • Bar
  • Barber/beauty shop
  • Screens / Barriers between staff and guests for safety
  • Snack bar
  • Air conditioning
  • Sun loungers or beach chairs
  • Golf course
  • 24-hour front desk
  • Business center
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Access to health care professionals
  • ATM/cash machine on site
  • Babysitting/child services
  • Beauty Services
  • Car hire
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Concierge service
  • Currency exchange
  • Daily housekeeping
  • Delivered food - securely covered
  • Dry cleaning
  • Express check-in/check-out
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Fruits
  • Garden
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hair Salon Services
  • Hammam
  • Hand sanitizer in guest room and key areas
  • Hot tub/Jacuzzi
  • Ironing service
  • Key card access
  • Kid meals
  • Kid-friendly buffet
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Live music/performance
  • Luggage storage
  • Manicure
  • Massage services
  • Meeting/banquet facilities
  • Outdoor furniture
  • Packed lunches
  • Pedicure
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared lounge/TV area
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Soundproof rooms
  • Staff adhere to local safety protocols
  • Steam room
  • Sun terrace
  • Sun umbrellas
  • Terrace
  • Thermometers for guests provided by property
  • Wheelchair accessible
  • Wine/champagne

Location

© OpenStreetMap contributors

In front of Multiplaza Shopping Center , San José, CR

Check-in
from 03:00 PM to 12:00 AM
Check-out
until 12:00 PM

What guests say8.3286 reviews

+ Good location+ Friendly staff+ Nice amenitiesCleanliness issuesRoom maintenance problemsValue for money concerns
Cleanliness7.8
Service8.8
Location8.8
Room Quality7.7
Amenities8.8
Value for Money7.7

excelente

10.0

excelente, supero mis expectativas.

Nohemi Guiselle · NI · 2026-07-20

Guest review

7.0

Great location next to a new mall, supermarket and great local restaurants.

Staff could be a little friendlier. Also we went two days without housekeeping. We had to call several times to get new towels.

Paul · US · 2026-07-18

Todo genial

10.0

Las instalaciones, la comida y la piscina caliente

Nada más una recomendación, deberían rotular las piscinas y poner que una es fría y la otra tibia.

Ana · CR · 2026-07-06

Regular

6.0

Las habitaciones

La limpieza

Angela · CL · 2026-07-04

ESPERABA MÁS

5.0

El desayuno bien,

Pague bastante y la cama tenia sabanas rotas, en un hotel tan prestigioso no se pueden aceptar esos errores, ademas cuando reserve decia claramente con lo que contaba el hotel y no era así, tubimos que pedir todo y ahí recien lo llevaron, como secador de pelo por ejemplo.

Veronica · CL · 2026-07-03

Viaje de descanso

6.0

La ubicación, las instalaciones

Poca resolución de parte del personal de recepción a los problemas encontrados desde el arribo hasta el checkout

Jorge · CL · 2026-06-30

Hotels of Earth · questions

Is InterContinental Costa Rica at Multiplaza Mall by IHG really a five-star hotel?
Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A deposit may be required at the property.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Pets

Pets are not allowed.

Internet

WiFi is available in the hotel rooms and is free of charge.

Parking

Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 3 years old stay for free when using an available cot.

Children up to and including 12 years old stay for free when using an existing bed.

You haven't added any extra beds.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.