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Crowne Plaza London - Docklands by IHG

★★★★ Royal Victoria Dock, Western Gateway, London, GB

8.5 guest rating· 5814 reviews

About this hotel

Luxurious Accommodation

Indulge in luxury at Crowne Plaza London-Docklands with stylish rooms featuring Wi-Fi, quality linens, and flat-screen TVs.

Fine Dining and Cocktails

Experience exquisite modern European cuisine at Docklands Bar & Grill, complemented by a selection of fine wines and cocktails in a chic setting.

Relaxation and Wellness

Unwind at the Quad Club and Spa with a fitness centre, swimming pool, hot tub, sauna, steam room, and luxury spa treatments for a rejuvenating stay.

To experience the epitome of luxury and relaxation in London, book your stay at Crowne Plaza London-Docklands today!

Rooms & rates

Standard Double Room with Single Sofa Bed

Sleeps 3 · 18 m² · Double bed, Sofa bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Minibar

Junior King Suite

Sleeps 2 · 33 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Standard Double Room with Mini Cooler

Sleeps 2 · 25 m² · Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Minibar

Standard Double Room - Disability Access

Sleeps 2 · 25 m² · Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Emergency cord in bathroom
  • Coffee/tea maker

Premium Room

Sleeps 2 · 25 m²

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Minibar

Standard Room

Sleeps 2 · 25 m² · Queen bed, 2× Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Minibar

Standard Double Room with Two Double Beds

Sleeps 4 · 25 m² · 2× Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Minibar

Standard King Room

Sleeps 2 · 25 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Minibar

Standard King Room - Disability Access

Sleeps 2 · 25 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Emergency cord in bathroom
  • Coffee/tea maker

Standard Double Room with Two Double Beds and Mini Cooler

Sleeps 4 · 25 m² · 2× Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Minibar

Amenities

  • Free WiFi
  • Indoor pool
  • Swimming pool
  • Fitness/spa locker rooms
  • Spa/wellness center
  • Sauna
  • Fitness facilities
  • Accessible parking
  • Parking
  • Breakfast in the room
  • Breakfast takeaway containers
  • Restaurant
  • Bar
  • Screens / Barriers between staff and guests for safety
Show all 68 amenities
  • Air conditioning
  • 24-hour front desk
  • Business center
  • Room service
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Allergy-free room
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Daily housekeeping
  • Delivered food - securely covered
  • Designated smoking area
  • Dry cleaning
  • Express check-in/check-out
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Fruits
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Hot tub/Jacuzzi
  • Invoice provided
  • Kid meals
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Massage services
  • Meeting/banquet facilities
  • Outdoor furniture
  • Packed lunches
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Steam room
  • Terrace
  • Thermometers for guests provided by property
  • Wine/champagne

Location

What guests say8.55814 reviews

+ Helpful staff+ Great location− Cleaning issues− Pool closed for maintenance
Cleanliness7.0
Service9.9
Location9.5
Room Quality7.4
Amenities8.0
Value for Money8.4

Okay for budget

7.0

Nothing stood out

− Nothing stood out. Just a basic, bare bones hotel

Seember · NG · 2026-10-13

Hotel stay for sightseeing

8.0

Staff were very friendly and helpful.

Travel2253 · GB · 2026-10-13

Guest review

8.0

A very welcoming hotel close to the Excel and the chairlifts to take you over to the 02. The staff are very friendly. The room and facilities were good. We had a lovely view over the Dock. In the room, there are tea and coffee making facilities along with mint chocolates and a packet of biscuits and 2 cans of water. The bed was comfy . In the bathroom, they supply body and hair wash and also conditioner along with body cream . At breakfast in the morning there was a good selection of hot and cold food to choose from, the sausages were excellent. We didn't get to use the spa , swimming pool, or gym as we were only staying over for 1 night, but what we did see it looked very good.

− To be fair, there wasn't much to dislike about this hotel. Although the rooms and bathroom are starting to look a little tired. Our TV in our room didn't have a power cable so we were unable to watch the news in the morning,so we read the news on our phones instead. It wasn't an issue for us but could be for someone else. The fire alarm went off at 1am ,making us panic a little, and scramble to get out. After a few minutes, it was turned off. I'm not sure why it happened, but it did disturb our nights sleep.

Gary · GB · 2026-10-12

Wonderful stay

10.0

We thought the hotel was so clean, the staff so lovely, room was excellent and breakfast. Just sad we didnt have time to use the spa facilities. Will love to come back.

− We didnt find anything

Dawn · GB · 2026-10-12

Overall really good

7.0

Really modern and clean

− Fire alarm went off very late at night

Hayley · GB · 2026-10-11

Good to know

Please note that for groups over 9 rooms or more special terms and conditions will apply. Kindly note that for nonrefundable bookings, the same card that is used for payment must be present upon arrival.

Kindly note that there is external building refurbishment work taking place on weekdays only. The hotel has limited parking onsite.

A deposit may be required at the property.