Design Bungalow, Multiple Beds
Sleeps 4 · King bed, Twin bed
- Desk
- Laptop-friendly workspace
- Balcony or patio
- Private bathroom
- Coffee/tea maker
Hotel Rocaval
★★★ Calzada Mexico No. 5 Barrio de Fatima, San Cristóbal de las Casas, CHIS, 29264, San Cristóbal de las Casas, MX
8.4 guest rating· 152 reviews
About this hotel
Recreation and Relaxation
Take advantage of the fitness center, terrace, and garden for your leisure. The complimentary Wi-Fi, tour assistance, and picnic area enhance your stay.
Dining and Entertainment
Savor a meal at Coreano Contem. Teddy´s or grab a drink at the bar/lounge. Enjoy snacks at the on-site cafe. Don't miss the chance to have a delicious cooked-to-order breakfast.
Convenience and Comfort
Benefit from amenities like the 24-hour business center, front desk, and laundry facilities. With event spaces, including a conference center and meeting rooms, this hotel caters to all your needs.
Embark on a memorable trip and book your stay at Hotel Rocaval, where convenience and comfort meet sophistication.
Rooms & rates
Standard Double Room, 2 Double Beds
Sleeps 4 · 2× Double bed
- Desk
- Laptop-friendly workspace
- Balcony or patio
- Private bathroom
- Coffee/tea maker
Double or Twin Room
Sleeps 2 · 30 m² · Queen bed
- Desk
- Private bathroom
- Coffee/tea maker
- Coffee machine
- Shower
Deluxe Bungalow with Garden View
Sleeps 4 · 55 m² · Sofa bed
- Private bathroom
- Kitchenette
- Coffee machine
- Minibar
- Shower
Junior Room, 1 King Bed
Sleeps 2 · King bed
- Desk
- Laptop-friendly workspace
- Balcony or patio
- Private bathroom
- Coffee/tea maker
Junior Suite, 2 Double Beds
Sleeps 4 · 2× Double bed
- Desk
- Laptop-friendly workspace
- Balcony or patio
- Private bathroom
- Coffee/tea maker
Standard Room, 1 King Bed
Sleeps 2 · King bed
- Desk
- Laptop-friendly workspace
- Balcony or patio
- Private bathroom
- Coffee/tea maker
Amenities
- Free WiFi
- Conference space
- Coworking spaces
- Fitness facilities
- Free self parking
- Breakfast available (surcharge)
- Snack bar/deli
- 24-hour front desk
- Safe-deposit box at front desk
- 24-hour business center
- Airport transportation - pickup (surcharge)
- Banquet hall
- Conference center
- Dog exercise area
Show all 28 amenities
- Food and water bowls
- Fully fenced
- Garden
- Outdoor entertainment area
- Picnic area
- Playground on site
- Private picnics
- Proposal/romance packages available
- Reception hall
- Shopping mall on site
- Smoke-free property
- Stair-free path to entrance
- Terrace
- Tours/ticket assistance
Location
Calzada Mexico No. 5 Barrio de Fatima, San Cristóbal de las Casas, CHIS, 29264, San Cristóbal de las Casas, MX
- Check-in
- from 03:00 PM to anytime
- Check-out
- until 12:00 PM
What guests say8.4152 reviews
+ Clean rooms+ Friendly staff+ Good location+ Comfortable beds− Wi-Fi issues− Noise from neighbors− Inconsistent maintenance
Cleanliness7.6
Service9.0
Location8.6
Room Quality8.0
Amenities8.1
Value for Money8.7
Pésimo
1.0Nada , pésimo servicio para el costo desde el ingreso muy mala recepción , no nos indicaban donde eran los cuartos porque no había quien nos llevara , hasta que encontramos las habitaciones asignadas 😡….
− El servicio fue pésimo , nos asignaron unas habitaciones a lado del Restaurante y desde muy temprano comenzaron hacer mucho ruido y la música a todo volumen . Luego comenzaron con trabajos de mantenimiento martillando y azotando . Que desde muy temprano no te dejan descansar . No había jabón 🧼, no había shampoo , menos crema . El papel higiénico era las sobras me imagino del huésped anterior . El baño no servía 😡 Al bañarse el agua toda se quedaba en los pies porque no se iba parecía alberca la regadera 😡… Por el costo un pésimo servicio no lo recomiendo …
Pésimo servicio
1.0Pésimo servicio
− Parecía hostal más que hotel 🏨
Guest review
10.0La ubicación
− Que no haya restaurante
Guest review
10.0Me gustó la ubicación del hotel. Cerca hay tiendas y restaurantes. En el territorio del hotel hay un mirador y un pequeño bosque.
− En la habitación no había refrigerador, hervidor de agua, vasos ni secador de pelo. El secador y los vasos me los proporcionaron cuando los solicité. Tal vez, si hubiera pedido también un hervidor y un refrigerador, me los habrían dado. Sin embargo, considero que son cosas básicas que deberían estar disponibles en la habitación desde el principio.
Good to know
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-out is available.
›Pets
Only dogs and cats are allowed
›Pets
Service animals are exempt from fees/restrictions
›Check-in & Check-out
Contactless check-out is available
›Pets
Pet max weight (per pet) in kg is 10
›General
Cashless transactions are available
›Pets
Pets cannot be left unattended
›Guest type
Essential workers only - NO
›Accessibility
No elevators
›Pets
Pets allowed
›Pets
Pet max weight (per pet) in lb is 22
›General
Professional property host/manager
›Pets
Maximum number of pets per room 1
›General
Gap period enforced between guest stays - 24 hours
›Pets
Service animals are allowed