Super 8 by Wyndham Santa Cruz Beach♡

Top fuer die Durchreise

8.0

Fuer eine Nacht / Durchreise top. Gute Lage, sauberes Zimmer, Terrasse fuer Kaffee, Banane und Riegel . Top

− Alles top

Great location for the Boardwalk, but the outdated amenities, misleading breakfast, maintenance issues, and handling of

4.0

The best part of this hotel is its location. It’s only a couple of blocks from the Santa Cruz Beach Boardwalk, so we were able to walk everywhere without paying for parking or calling an Uber. You can even see the Giant Dipper from the sidewalk, which was pretty neat. The staff members we interacted with were polite and friendly, although they weren’t especially welcoming or engaging.

− We were really disappointed with our stay and wish we had chosen a different hotel. We travel as a family, so these are the things that stood out to us: 1. Breakfast was misleading. One of the main reasons we booked this hotel was the advertised breakfast, which showed eggs and breakfast meats in the photos. In reality, breakfast consisted of two types of cereal, cereal bars, bananas, coffee, and orange juice. When we asked, we were told they haven’t served the hot breakfast since COVID. We feel the listing should accurately reflect what’s currently offered. 2. The air conditioner didn’t work properly. The PTAC unit only blew air with the fan—it never cooled the room. We also noticed a pallet of replacement air conditioners being delivered during our stay, which made it seem like this was a known issue. 3. Very limited parking. The parking lot is quite small, which made parking difficult at times. 4. Small pool. The pool was much smaller than we expected from the photos. 5. Out-of-service vending machine. The soda machine was out of order, and the sign looked like it had been there for quite some time. We were told it was because of issues related to the homeless population in the area. 6. Our daughter’s belongings were moved without our knowledge. When we checked in, our room had a cot, and we assumed it was included. We left for lunch, and when we returned, the cot was gone. The front desk explained it had been placed in our room by mistake and would have cost an additional $30 per night. The charge wasn’t our concern. What upset us was that our daughter had left her clothes on the cot, and hotel staff removed her belongings and placed them into a suitcase without contacting us first. We feel a quick phone call asking us to clear the cot before removing it would have been the respectful way to handle the situation. Our daughter felt that her personal space had been invaded.

Bien

8.0

Ubicacion muy cerca a la playa solo debes caminar unpoco y llegas

− Desayuno no hay variedad solo cafe y cereal

It’s my go to place.

9.0

Close to the beach

− Breakfast is not breakfast it’s terrible

The stuff very friendly and the room was very clean thank you.

10.0

The room was very clean, and the stuff were very friendly. I got what I asked for a quiet, non smoking area. Thank you.

− The only thing I don’t like is that the parking spaces are very tight, and people park poorly. We hade an issue with another tourist over parking because they parked badly leaving no room left and got upset. There needs to have control, someone should be there to direct people on how to park so we don’t run into problems with others we went there to have a good time.

Very expensive considering the state of the place.

5.0

Good location. Comfortable beds. Nice owner.

− Scruffy, rusty walls, almost impossible to park in the tiny car park, worst breakfast ever, place seemed to be on its last legs.