Hotels of Earth

Hotel Urban, a Small Luxury Hotel of the World

★★★★★ Carrera San Jerónimo, 34, Madrid, ES

9.1 guest rating· 1261 reviews

About this hotel

Artistic Experience from Papua New Guinea

Immerse yourself in a unique cultural journey at Hotel Urban, where a permanent art display from Papua New Guinea awaits you. The beautiful design and special lighting throughout the hotel and rooms create a truly artistic ambiance.

Culinary Delights and Rooftop Bars

Indulge in a gastronomic experience at CEBO, the hotel's Michelin-starred restaurant led by renowned chefs. After dining, head to the rooftop terrace for signature cocktails at La terraza del Urban or enjoy barista-made drinks at Cocktail Bar Glass by Sips.

Luxurious Amenities and Prime Location

Relax by the small rooftop swimming pool, work out at the gym, and enjoy the convenience of free wired internet and Chromecast-equipped TVs in all soundproofed rooms. With attractions like the Thyssen-Bornemisza Gallery and Puerta del Sol just steps away, Hotel Urban offers both luxury and convenience for your stay in Madrid.

Rooms & rates

Pick your dates — prices are live, not cached.

Suite, 1 Double Bed

Sleeps 2 · 40 m² · Double bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi

<p><strong>1 Double Bed</strong></p><p>431 sq feet </p><br/><p><b>Layout</b> - Bedroom </p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - Smart television, satellite channels, and DVD player</p><p><b>Food & Drink</b> - Espresso maker, minibar (stocked with some free items), and 24-hour room service</p><p><b>Sleep</b> - Premium bedding, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathtub or shower, bathrobes, and slippers</p><p><b>Practical</b> - Laptop-compatible safe, free newspaper, and desk; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p>Non-Smoking</p>

Superior Double Room Single Use

Sleeps 1 · 25 m² · Queen Bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi

<p><strong>1 Queen Bed OR 2 Twin Beds</strong></p><p>269 sq feet </p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - Smart television, satellite channels, and DVD player</p><p><b>Food & Drink</b> - Espresso maker, minibar (stocked with some free items), and 24-hour room service</p><p><b>Sleep</b> - Premium bedding, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathtub or shower, bathrobes, and slippers</p><p><b>Practical</b> - Laptop-compatible safe, free newspaper, and desk; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p>Non-Smoking</p>

Superior Deluxe Double or Twin Room

Sleeps 2 · 32 m² · Queen bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom

Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a hairdryer and slippers. The spacious twin/double room offers air conditioning, soundproof walls, a minibar, a coffee machine, as well as a flat-screen TV with streaming services. The unit has 1 bed.

Loft

Sleeps 2 · 53 m² · King bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi

<p><strong>1 King Bed</strong></p><p>570-sq-foot room, located on the top floor, city views</p><br/><p><b>Layout</b> - Bedroom, living room, and sitting area</p><p><b>Relax</b> - Indoor private hot tub</p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - Smart television, satellite channels, and DVD player</p><p><b>Food & Drink</b> - Espresso maker, minibar (stocked with some free items), and 24-hour room service</p><p><b>Sleep</b> - Premium bedding, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathtub or shower, bathrobes, and slippers</p><p><b>Practical</b> - Laptop-compatible safe, free newspaper, and desk; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p>Non-Smoking</p>

Business Duplex

Sleeps 1 · 32 m² · Queen Bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi

<p><strong>1 Queen Bed</strong></p><p>344 sq feet </p><br/><p><b>Layout</b> - Bedroom </p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - Smart television, satellite channels, and DVD player</p><p><b>Food & Drink</b> - Espresso maker, minibar (stocked with some free items), and 24-hour room service</p><p><b>Sleep</b> - Premium bedding, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathtub or shower, bathrobes, and slippers</p><p><b>Practical</b> - Laptop-compatible safe, free newspaper, and desk; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p>Non-Smoking</p>

Business Suite, 1 Double Bed

Sleeps 1 · 40 m² · Double bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi

<p><strong>1 Double Bed</strong></p><p>431 sq feet </p><br/><p><b>Layout</b> - Bedroom </p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - Smart television, satellite channels, and DVD player</p><p><b>Food & Drink</b> - Espresso maker, minibar (stocked with some free items), and 24-hour room service</p><p><b>Sleep</b> - Premium bedding, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathtub or shower, bathrobes, and slippers</p><p><b>Practical</b> - Laptop-compatible safe, free newspaper, and desk; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p>Non-Smoking</p>

Superior Double Room

Sleeps 2 · 25 m² · Queen Bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi

<p><strong>1 Queen Bed OR 2 Twin Beds</strong></p><p>269 sq feet </p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - Smart television, satellite channels, and DVD player</p><p><b>Food & Drink</b> - Espresso maker, minibar (stocked with some free items), and 24-hour room service</p><p><b>Sleep</b> - Premium bedding, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathtub or shower, bathrobes, and slippers</p><p><b>Practical</b> - Laptop-compatible safe, free newspaper, and desk; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p>Non-Smoking</p>

Duplex

Sleeps 2 · 32 m² · Queen Bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi

<p><strong>1 Queen Bed</strong></p><p>344 sq feet </p><br/><p><b>Layout</b> - Bedroom </p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - Smart television, satellite channels, and DVD player</p><p><b>Food & Drink</b> - Espresso maker, minibar (stocked with some free items), and 24-hour room service</p><p><b>Sleep</b> - Premium bedding, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathtub or shower, bathrobes, and slippers</p><p><b>Practical</b> - Laptop-compatible safe, free newspaper, and desk; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p>Non-Smoking</p>

Superior Double or Twin Room (1-2 Adults)

Sleeps 2 · 23 m² · 2× Twin bed, Double bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom

These spacious rooms feature a contemporary design. Some offer views over San Jerónimo Street or Ventura Vega Street.

Suite

Sleeps 2 · 42 m² · Queen bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom

The spacious Suite comes with a hydromassage bath and shower, separated from the room by a glass wall. There is also a lounge with sofas and oriental art work. The Suites can be interior or exterior, overlooking either the atrium of the hotel or Carrera de San Jerónimo.

Amenities

  • WiFi available
  • Outdoor pool
  • Outdoor pool - seasonal
  • Plunge pool
  • Pool bar
  • Pool with view
  • Rooftop pool
  • Swimming pool
  • Fitness center
  • Fitness facilities
  • Parking
  • Parking garage
  • Private parking
  • Breakfast in the room
Show all 75 amenities
  • Breakfast takeaway containers
  • Restaurant
  • Bar
  • Screens / Barriers between staff and guests for safety
  • Air conditioning
  • Sun loungers or beach chairs
  • 24-hour front desk
  • Tour desk
  • Business center
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Access to health care professionals
  • Cashless payment available
  • CCTV in common areas
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Contactless check-in/check-out
  • Currency exchange
  • Daily housekeeping
  • Delivered food - securely covered
  • Designated smoking area
  • Dry cleaning
  • Electric vehicle charging station
  • Face masks for guests available
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Fruits
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Invoice provided
  • Ironing service
  • Key card access
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Meeting/banquet facilities
  • Packed lunches
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Solarium
  • Soundproof rooms
  • Staff adhere to local safety protocols
  • Sun terrace
  • Terrace
  • Thermometers for guests provided by property
  • Wine/champagne

Location

© OpenStreetMap contributors

Carrera San Jerónimo, 34, Madrid, ES

Check-in
from 03:00 PM
Check-out
until 12:00 PM

What guests say9.11261 reviews

+ Excellent, friendly and helpful staff+ Prime central location within walking distance of major sights+ Outstanding breakfast and well-stocked buffet+ Rooftop bar highly praised and well presented− Rooms often small, dark or courtyard-facing with privacy concerns− Very firm mattresses and uncomfortable bedding for some guests− Noise issues (rooftop bar above rooms, slamming doors, noisy elevator)
Cleanliness9.6
Service9.8
Location9.7
Room Quality7.3
Amenities9.0
Value for Money8.5

Guest review

10.0

Rooftop

− No fresh air ventilation

Lydia · EG · 2026-07-24

Excelente, es la décima vez que nos alojamos en este Hotel. Conformes totalmente

10.0

Todo, estéticamente bello, excelente ubicación, tamaño justo y personalizado. Y Juan Manuel que nos recibe desde hace 16 años es lo "mejor" del hotel.

− Que han cambiado y cambian el personal, y justamente, uno de sus puntos fuertes era la atención personal de quienes te conocían y recordaban detalles, sólo ha quedado J.M. ( y otra cosilla, por favor cambien la calidad del papel higiénico)

Chacha Manuela · AR · 2026-07-22

Guest review

9.0

Muito bem, atendimento e limpeza ótimos! Café da manhã muito bom

− Atendimento! Quarto, café da manha

Mari · BR · 2026-07-18

Un séjour très agréable

10.0

L’accueil est très professionnel ; l’emplacement de l’hôtel est parfait au centre de Madrid proche de tout : le restaurant étoilé fantastique

− Piscine trop petite et fermée tôt le matin

FREDERIC · FR · 2026-07-15

"Muy buena estancia, aunque no alcanza el nivel de un 5 estrellas lujo"

10.0

El hotel está muy bien en general. Se nota que han pasado los años, pero las instalaciones están bien cuidadas. Lo mejor, sin duda, es el personal, que fue muy amable y profesional durante toda la estancia, y la excelente calidad del desayuno. En mi opinión, no termina de cumplir con lo que esperaría de un hotel de 5 estrellas lujo, principalmente porque las habitaciones son demasiado pequeñas. Como aspecto a mejorar, la piscina de la terraza también es bastante pequeña y, durante nuestra estancia, estaba muy concurrida, con muchos huéspedes consumiendo alcohol, lo que hacía que el ambiente fuera algo menos relajante de lo esperado. Aun así, la experiencia ha sido positiva y recomendaría el hotel. Mi valoración es un 9/10.

− Las habitaciones resultan algo pequeñas para la categoría del hotel y el baño se nota anticuado, especialmente la bañera, que agradecería una renovación. Por otro lado, el ambiente en la piscina de la terraza no fue el que esperaba. Es un espacio bastante reducido y, durante mi estancia, estaba muy concurrido, con un ambiente más orientado al ocio y al consumo de bebidas que al descanso y la tranquilidad.

DOSITEO · ES · 2026-07-14

Perfect stay

10.0

Excellent service and location

Asaf · IL · 2026-07-13

Good to know

When booking more than 5 rooms, different policies and additional supplements may apply.

If you are not the owner of the credit card used to make the reservation, please contact the property in advance, no later than 24 hours after booking.

The pool is seasonal and only open for the months of June-July-AugustPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Swimming pool: Closed from Tue, Sep 1, 2026 until Mon, May 31, 2027

›Internet

WiFi is available in all areas and is free of charge.

›Pets

Pets are not allowed.

›Children and extra bed policy

Children of any age are allowed.

Children up to and including 2 years old stay for free when using an existing bed.

You haven't added any cots.

You haven't added any extra beds.

›Parking

Private parking is possible on site (reservation is not needed) and costs EUR 33 per day.