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Best Western Empire Palace Hotel & Spa

★★★★ Hocapasa Mah. Hudavendigar Cad. No: 17/19 Sirkeci, Istanbul, TR

9 guest rating· 2525 reviews

About this hotel

Luxurious Turkish-Inspired Accommodation

Indulge in the opulence of Turkish-inspired décor and extra-long beds while enjoying modern amenities such as satellite TV and free WiFi at Best Western Empire Palace.

Relaxing Turkish Hammam and Massage Services

Unwind and rejuvenate with traditional Turkish hammam experiences and soothing massage services offered at the hotel, ensuring a truly relaxing stay.

Prime Location Near Istanbul's Historic Attractions

Conveniently located near iconic landmarks like Gülhane Park, Topkapi Palace, Hagia Sophia, and the Egyptian Spice Bazaar, Best Western Empire Palace offers the perfect base to explore Istanbul's rich history and culture.

Experience the epitome of luxury and relaxation at Best Western Empire Palace - book your stay now for an unforgettable Istanbul getaway!

Rooms & rates

Double Room

Sleeps 2 · 20 m² · Double bed

  • Desk
  • Air conditioning
  • Coffee/tea maker
  • Minibar
  • Safety deposit box

Triple Room

Sleeps 3 · 23 m² · Twin bed, Double bed

  • Desk
  • Air conditioning
  • Coffee/tea maker
  • Minibar
  • Safety deposit box

Family Room

Sleeps 4 · 25 m² · 2× Twin bed, Queen bed

  • Desk
  • Air conditioning
  • Coffee/tea maker
  • Minibar
  • Safety deposit box

Deluxe Queen Room

Sleeps 3 · 23 m² · Double bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Standard Room, Multiple Beds, Non Smoking

Sleeps 3 · Double bed, Twin bed

  • Desk
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi
  • Minibar

Standard Room, 2 Twin Beds, Non Smoking

Sleeps 2 · 2× Twin bed

  • Desk
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi
  • Minibar

Twin Room

Sleeps 2 · 20 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Coffee/tea maker
  • Minibar
  • Safety deposit box

Amenities

  • Free WiFi
  • Fitness/spa locker rooms
  • Spa/wellness center
  • Sauna
  • Restaurant
  • Bar
  • Screens / Barriers between staff and guests for safety
  • Air conditioning
  • Pets allowed
  • 24-hour front desk
  • Tour desk
  • Room service
  • Non-smoking rooms
  • Non-smoking throughout
Show all 75 amenities
  • Family rooms
  • Airport shuttle (additional charge)
  • Access to health care professionals
  • Airport drop off
  • Airport pick up
  • Allergy-free room
  • Car hire
  • Cashless payment available
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Concierge service
  • Currency exchange
  • Daily housekeeping
  • Delivered food - securely covered
  • Designated smoking area
  • Dry cleaning
  • Express check-in/check-out
  • Face masks for guests available
  • Fax/photocopying
  • First aid kit available
  • Food delivered to guest room
  • Fruits
  • Garden
  • Grocery deliveries
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hammam
  • Hand sanitizer in guest room and key areas
  • Happy hour
  • Heating
  • Ironing service
  • Key card access
  • Kid meals
  • Kid-friendly buffet
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Lockers
  • Luggage storage
  • Massage services
  • Minimarket on site
  • Packed lunches
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Private check-in/check-out
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Public Bath
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Shuttle service (additional charge)
  • Smoke alarms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Thermometers for guests provided by property
  • Tour/class on local culture
  • Walking tours
  • Wine/champagne

Location

© OpenStreetMap contributors

Hocapasa Mah. Hudavendigar Cad. No: 17/19 Sirkeci, Istanbul, TR

Check-in
from 02:00 PM
Check-out
until 11:00 AM

What guests say92525 reviews

+ Friendly staff+ Great location+ Clean rooms+ Comfortable beds− Limited breakfast variety− Street noise− Warm room temperature
Cleanliness8.9
Service9.9
Location9.4
Room Quality8.3
Amenities8.4
Value for Money9.3

The hotel definitely was not 4* A1 location apart the description on booking.com was inaccurate

5.0

Location was excellent

− Had to pay in full on arrival. No facility to put expenditure on our room account as the restaurant and bar (also the breakfast room) was owned by another business. Breakfast choice was good but the butter was rancid. We pointed this out but was met with indifference and the same butter was put out everyday. We were asked to pay for guided tours in cash or we would have to pay extra. Payment in cash was not necessary so this was very disappointing. To make this more annoying I had to withdraw cash to pay for a spa treatment from the cashpoint opposite the hotel and was charge a 25% transaction fee. Be warned!! The first room we were allocated was not good and smelt bad. Without asking we were offered another room which was good customer service but we should have been given that room in the first place. The new room was ok but the A/C didn't work nor did the TV. Only the bedside lights worked properly.

Sean · GB · 2026-10-31

Not recommended

5.0

Staff is helpful

− The hotel is not clean. The towels are often seen with spots and the room has a smell. It’s in the old town by the street so it’s not quiet at night and hard to sleep. The morning prayers are very early so you often find yourself not sleeping much at all. It’s overall very basic but not cheap either. Do not recommend. Breakfast is also very basic.

ZIPAN · GB · 2026-10-29

Not recommended

4.0

Nothing

− The hotel is not clean. The towels are often seen with spots and the room has a smell. It’s in the old town by the street so it’s not quiet at night and hard to sleep. The morning prayers are very early so you often find yourself not sleeping much at all. It’s overall very basic but not cheap either. Do not recommend. Breakfast is also very basic.

ZIPAN · GB · 2026-10-29

Guest review

9.0

Dobra lokacija. Receptor Irfam je bil zelo prijazen.

− Slišal se je promet.

Robert Mikič · SI · 2026-10-28

Pleasant.

7.0

Location and staff

− Noise. Tram track next to hotel so all night and day you will heard noise.

Amran · GB · 2026-10-23

Guest review

6.0

Accueil service, situation à Istanbul auprès des lieux de visite

− Isolation plus que moyenne. Équipement de la salle de bain à revoir.

STEPHANE · FR · 2026-10-22

Good to know

The property charges a certain amount for provision from all reservations, and payment will be refunded afterwards to ensure the validity of the credit card. Refund policies may vary in bank's pending payment policies.

The hotel offers transfer to/from Istanbul Airport and Sabiha Gokcen Airport at a surcharge. Guests wish to use transfer service can contact the property for further details. Contact details can be found in booking confirmation.

A deposit may be required at the property.