Best Western Plus The Ivywall Resort-Panglao♡

Exceptional Return Stay at Best Western IvyWall in Panglao

10.0

Although this review is long-overdue, I felt it was important to recognize our even-more outstanding experience we had during our second visit to The IvyWall Resort in Panglao. Quick history: Back in July 2023, we stayed 4 nights at this hotel during our very first visit to Bohol. It was particularly special because we had also brought with us my in-laws from the US (and it was also their first time in the Philippines). In addition to its ideal location, being directly on the beach and close to all the establishments, what made it exceptional was the service we received from its staff, who really made us feel very welcome and respected. Having traveled extensively for business and stayed in many high-end hotels, my wife and I were truly impressed by the hospitality here. I was so appreciative that I told its General Manager (Doer Escoto, amazing guy) on the day we left that if we ever had the chance to return to Bohol, that we wouldn't hesitate to come back and stay at the Ivywall again. And, that’s exactly what we did. In June 2025, my family and I returned to the Philippines, this time we took along 6 of our closest friends (and their 3 teens) from the US, and our stay was even more exceptional. This is mainly attributed to how well we were treated – from the front desk to the bellhops, bartenders and lifeguards, and to their management team, we truly felt like VIPs. Just like last time, their staff stood out for their warm welcome and genuine accommodation - many of them even remembered us from our stay 2 years ago. I was particularly moved by their entire staff’s gesture when they waved us goodbye on our departure. All in all, there were 13 of us and we stayed 5 nights. Our rooms all had spectacular views, and they totally accommodated my requests for specific rooms, including offering our friends (with a family of 5) a poolside room that just made their stay completely memorable. Their breakfast buffet (and their special Father's Day Dinner) were amazing, and we totally enjoyed their afternoon happy hours, both poolside and down by the beachfront on Alona. I can go on and on advocating for how our stay was even more enjoyable and memorable this 2nd time around, but I don’t think it would do much justice unless you experience their hospitality and accommodations yourself. So, if you get the chance to visit, I highly encourage you to stay here.

Convenient, Friendly, Excelent experience

10.0

Super friendly, and very convenient when we stayed in this hotel. Nice pool, good foods, and they have a dinner show per day(I don’t know it is happened in Christmas season but I really enjoyed it.) Location is good to go everywhere. Thank you everyone for my enjoyable stay. 직원들은 친절하고 매 저녁마다 쇼를 해줍니다. 크리스마스 시즌에 방문했는데. 스페셜 디너 등, 볼거리와 즐길거리가 많아 즐거웠습니다. 방은 청결했고, 숙소 위치는 번화가 근처라 놀러다니기도 좋습니다.

Good location for divers

10.0

The location is good near the beach so it’s convenience for divers. The hotel has corporate with travel agency so we could book a day trip at the reception. Staffs are really helpful and have good service attitude.

Perfection

10.0

From the moment you arrive the staff are there to help you. From the ladies at the front desk, to the ever attentive Noel who assisted us throughout our stay. Also a special mention to our kids favourite pool friend Melvin. Kids loved speaking with him daily and ordering their sprites from the swim up bar. The staff will be sorely missed and are a credit to the hotel. Food was very reasonably priced and delicious with more than enough food portion size. Service again, excellent - even bringing our daughter a pillow who had fallen asleep from the jet lag during an evening meal. The nightly entertainment was also great. Including a band rendition of happy birthday for my wife along with complimentary birthday cake. We cannot stress how much we enjoyed our 6 night stay and wished we had booked longer. We look forward to coming back again. Salamat everyone. Facey Family.

Great hotel

10.0

Very exquisite experience. Great food. Great place. Great facilities. Exceptional customer service. Definitely coming back.

Best staff and hotel

10.0

Perfect stay, we appreciated every aspect of our stay in best western ivy wall resort, the staff is very nice and accommodating, especially Noel who was very helpful to us