Junior Suite (Paradise)
Sleeps 4 · 43 m² · 2× Queen Bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Furnished balcony or patio
- Bathrobe
Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All
★★★★★ Km 27.5 Mza. 37 SM. 12, Bahia Petempich, Puerto Morelos, QROO, 77580, Puerto Morelos, MX
8.6 guest rating· 173 reviews
The five stars
Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Full-service spa, Fitness facilities, Terrace, Sauna and Concierge service.
Guests score it 8.6/10 across 173 reviews.
About this hotel
Escape to paradise at Margaritaville Island Reserve Riviera Cancún, where luxury and relaxation meet!
Spa Retreat
Relax in our full-service spa featuring rejuvenating massages, body treatments, and facials designed to pamper you from head to toe.
Diverse Dining Options
Savor international cuisine at The Beach House among our four dining establishments, or opt for 24-hour room service to enjoy delectable dishes in the comfort of your room.
Endless Recreation
Dive into fun with four outdoor swimming pools, three hot tubs, and an invigorating health club. With complimentary Wi-Fi and babysitting services, you can unwind knowing every detail is taken care of.
Book your unforgettable stay at Margaritaville Island Reserve Riviera Cancún today!
Rooms & rates
Suite (PARADISE CHILL OUT SWIM UP)
Sleeps 4 · 58 m² · King bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Furnished balcony or patio
- Bathrobe
Junior Suite (Swim Up Paradise)
Sleeps 4 · 43 m² · 2× Queen Bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Furnished balcony or patio
- Bathrobe
Suite (PARADISE CHILL OUT )
Sleeps 4 · 58 m² · King bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Furnished balcony or patio
- Bathrobe
Suite (Swim Up Paradise)
Sleeps 4 · 43 m² · King bed, Sofa bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Furnished balcony or patio
- Bathrobe
Room (Paradise)
Sleeps 3 · 30 m² · King bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Furnished balcony or patio
- Bathrobe
Room, Ocean View (Paradise)
Sleeps 2 · 29 m² · King bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Furnished balcony or patio
- Bathrobe
Paradise Suite
Sleeps 2 · 50 m² · King bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Furnished balcony or patio
- Bathrobe
Amenities
- Free WiFi
- Pool sun loungers
- Pool umbrellas
- Wheelchair-accessible pool
- Full-service spa
- Wheelchair-accessible spa
- Sauna
- Fitness facilities
- Wheelchair-accessible fitness center
- Bicycle parking available
- Free self parking
- Free valet parking
- Wheelchair accessible parking
- Wheelchair-accessible van parking
Show all 62 amenities
- Wheelchair-accessible on-site restaurant
- Snack bar/deli
- Beach cabanas (surcharge)
- Beach sun loungers
- Beach towels
- Beach umbrellas
- Beach yoga on site
- 24-hour front desk
- Safe-deposit box at front desk
- ATM/banking
- Children's games
- Children's toys
- Concerts/live shows
- Concierge service
- Couples/private dining
- Ecotours nearby
- Elevator
- Evening entertainment
- Games
- Garden
- Gift shops or newsstand
- Grocery/convenience store
- Health club
- Horse riding nearby
- Infant/toddler toys
- Karaoke
- Luggage storage
- Multilingual staff
- Outdoor entertainment area
- Outdoor furniture
- Picnic area
- Playground on site
- Porter/bellhop
- Proposal/romance packages available
- Shopping on site
- Skydiving nearby
- Smoke-free property
- Snorkeling nearby
- Stair-free path to entrance
- Steam room
- Supervised childcare/activities
- Terrace
- Tours/ticket assistance
- Valet for wheelchair-equipped vehicle
- Walkway to water
- Wedding services
- Well-lit path to entrance
- Wheelchair accessible
Location
Km 27.5 Mza. 37 SM. 12, Bahia Petempich, Puerto Morelos, QROO, 77580, Puerto Morelos, MX
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say8.6173 reviews
+ Beautiful resort with family-friendly amenities+ Great access to excursions and activities− Food service inconsistencies− Staff responsiveness issues
Cleanliness8.8
Service8.3
Location9.3
Room Quality9.0
Amenities8.3
Value for Money8.3
Guest review
8.0Pros: - Hotel is close to the airport, about 22 mins. - Property was quiet and not crowded when we visited in October. - Staff are friendly and very helpful. - Pools are clean and not crowded - Very family friendly and has a kids club - The property is slowly showing its age but it is well-maintained. - I really enjoyed the food from the restaurants- Frank and Lola's Italian and the asian fusion restaurants, Taco house and beach house. The asian fusion could use more kid friendly menu. Cons: - The shower walls and floors has brown coloured tiles and small patterns which I found irritating. There was quite abit of brown grout in-between the tiles. I didn’t look forward to showering and I always wore bathroom slippers to shower. With the brown colour, its hard to tell how dirty the shower area is. - The tap water had a strong rotten smell coming from it. Not sure if this because of the hurricane season time of year. - The area rug in our room could use some deep cleaning or complete replacement. - Our rooms were never cleaned on time. The staff typically comes between 1-3pm and that usually falls within the nap time for our toddlers. We'd tell them to comeback in a couple of hours. Sometimes they did and other times they didn’t or forgot. - Food variety is limited, especially for the breakfast and room service menu. Overall, our stay was okay.
Guest review
10.0Always a great trip
Guest review
2.0Stay away from it. Save your money and time
Guest review
10.0Our room was amazing, great service, excellent food…will for sure come back!
Guest review
10.0Margaritaville resort was very nice experience, relaxing and peaceful. My family stayed in this resort two years in a row. Meals and daily activities they prepared every day were amazing. We stayed in a ocean view room, it was cleaned every day changed sheets. Overall i recommend !!
Guest review
2.0I stayed at this property for 4 days and it was one of the most disappointing vacations I’ve ever had. The staff was very impolite, the room service was bad, and the so-called “all inclusive” system is a joke since you only get a few points that can be finished with just two beers. The food was extremely limited, and on three different occasions they didn’t even have beef or chicken, leaving us to eat tacos with only cheese. The photos online are completely misleading, there were no activities at all, and overall the resort looked nothing like what was advertised. Everything about this stay fell far below expectations, and I would not recommend it to anyone.
Hotels of Earth · questions
- Is Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
›Pets
Pets not allowed
›Pets
Service animals are exempt from fees/restrictions
›Check-in & Check-out
Contactless check-out is available
›General
Cashless transactions are available
›Sustainability Certifications
EarthCheck
›General
Professional property host/manager
›Check-in & Check-out
Contactless check-in is available
›Pets
Service animals are allowed