Traditional Double, Guest room, 2 Double, Low floor
Sleeps 4 · 29 m² · 2× Double bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Shower
The Westin New York at Times Square
★★★★★ 270 West 43rd Street, New York, US
8.1 guest rating· 1885 reviews
The five stars
The Westin New York at Times Square holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Fitness facilities, Fitness center and Concierge service.
Guests score it 8.1/10 across 1885 reviews.
About this hotel
Luxury at Times Square
Modern Rooms with Amenities
The Westin New York at Times Square offers modern rooms with large windows, flat-screen TVs, iPod docking stations, and coffee makers.
Dining and Entertainment Options
Enjoy cocktails and signature fare at The Foundry Bar with a view of Eight Avenue, or unwind at Bar 10 lounge for evening drinks and light fare.
Fitness and Business Facilities
Guests can stay active at the fitness center with city views, play Nintendo Wii games, and utilize WiFi, business center, and ticket desk services.
Book now to experience luxury and convenience at The Westin New York at Times Square.
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Rooms & rates
Traditional King, Guest room, 1 King
Sleeps 3 · 29 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Shower
Grand Deluxe King, Larger Guest room, 1 King
Sleeps 3 · 37 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Shower
One-Bedroom Suite, 1 King, Sofa bed, Skyline view
Sleeps 4 · 70 m² · Extra-large double bed (Super-king size), Sofa bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Shower
Premium King Room with Skyline View and Adapted Tub - Mobility and Hearing Accessible
Sleeps 3 · 33 m² · Extra-large double bed (Super-king size)
- Adapted bath
- Cots
- Hearing accessible
Grand Deluxe King Room with Adapted Tub - Mobility and Hearing Accessible
Sleeps 3 · 37 m² · Extra-large double bed (Super-king size)
- Adapted bath
- Cots
- Hearing accessible
Junior Suite with Tub and Skyline View - High Floor - Mobility/Hearing Accessible
Sleeps 4 · 41 m² · Sofa bed, Queen bed
- Adapted bath
- Cots
- Hearing accessible
Grand Deluxe Corner King, Larger Guest room, 1 King
Sleeps 3 · 33 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Shower
Grand Deluxe Double, Larger Guest room, 2 Queen
Sleeps 4 · 33 m² · 2× Queen bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Shower
Deluxe Corner King, Larger Guest room, 1 King, City view
Sleeps 3 · 33 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Shower
Amenities
- Paid WiFi
- WiFi available
- Fitness facilities
- Private parking
- Screens / Barriers between staff and guests for safety
- Air conditioning
- Pets allowed
- Golf course
- 24-hour front desk
- Tour desk
- Business center
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
Show all 51 amenities
- Access to health care professionals
- Allergy-free room
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Contactless check-in/check-out
- Currency exchange
- Cycling
- Express check-in/check-out
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Higher level toilet
- Laundry washed per local authority guidelines
- Lift / Elevator
- Lower bathroom sink
- Luggage storage
- Meeting/banquet facilities
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Sanitized tableware & silverware
- Security alarm
- Shared lounge/TV area
- Shared stationery like menus, pens are removed
- Smoke alarms
- Staff adhere to local safety protocols
- Toilet with grab rails
- Wheelchair accessible
Location
270 West 43rd Street, New York, US
- Check-in
- from 04:00 PM
- Check-out
- until 12:00 PM
What guests say8.11885 reviews
+ Great location+ Spacious rooms− Poor service experience− Limited amenities
Cleanliness7.8
Service7.3
Location9.3
Room Quality8.3
Amenities6.8
Value for Money8.3
Horrible check in experience
4.0− Terrifying check-in experience, though the hotel itself is good I have mixed feelings about our stay. On one hand, the hotel itself is good, the facilities are fine, and everything else during our stay was perfectly okay. On the other hand, our check-in experience was an absolute nightmare. We arrived for a late-night check-in with my children. Due to a misunderstanding between the hotel and Booking.com, the receptionists treated us with zero empathy or basic human decency. Instead of trying to resolve the issue professionally, the staff threatened to throw us out into the street late at night unless we paid for the entire 5-night stay all over again right then and there. They refused to show any flexibility and wouldn't even consider letting us pay for just one night until the details could be cleared up with Booking.com the next morning. This rigid, hostile, and unjust attitude from the receptionists turned our arrival into a highly stressful and anxiety-inducing encounter. As a mother arriving late at night with her children, you expect to feel safe and welcomed. Instead, we were met with pure coldness and threats that left us feeling deeply anxious and disappointed. It is a shame that a good hotel is represented by staff who treat guests this way. While the hotel itself is fine, the management seriously needs to address the abusive behavior of their night reception staff.
Great stay near Times Square
9.0Nice hotel, great location right next to Times Square. Beautiful room.
− No fridge in the room. On our last day I finally got to the reception and asked if it was normal not to have a fridge in our room, and they said that they can deliver one upon request ?! That is very strange to me.
Fair location, needs better cleaning staff.
7.0Proximity to time square
− Not clean enough for the price.
great location. great value will refer people
10.0family friendly
− Nothing
Guest review
8.0Konum olarak çok merkezi , yürüyüş yaparak tüm times squarı gezebilirsiniz
− Oda temizliği özenli yapılmıyor, odalara sadece su bırakılıyor 3 kişiye bazen 1 bazen 2 şişe :/
Agréable
9.0L’accueil du personnel
− L’emplacement ( bcp de bruit la nuit )
Hotels of Earth · questions
- Is The Westin New York at Times Square really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
Please note that the overnight parking fee does not include in and out privileges.
Please note that breakfast-inclusive rates only provide continental breakfast for two adult guests per reservation. Additional guests must pay an extra charge for breakfast.
Please note that the mandatory destination fee includes:
- Daily USD 20 credit for food and beverage, redeemable at Foundry Kitchen & Bar or for a la carte orders (per room per day)
- Upgrade to premium high-speed WiFi