Clayton Hotel Liffey Valley♡

A Truly Special Evening Thanks to Jordan

10.0

Our experience at Gusto Restaurant in the Clayton Hotel Liffey Valley was nothing short of truly special, and one we will remember for a long time. From the moment we arrived, we were warmly welcomed, but what really made our evening unforgettable was Jordan. He was an absolute star — incredibly polite, attentive, and genuinely friendly. Despite the restaurant being busy, he went out of his way to find us a perfect table, making sure we were comfortable and well looked after from the very beginning. Jordan’s warm personality and easy conversation made the whole experience feel relaxed and personal. He struck that rare balance of being professional while also being wonderfully chatty, making us feel like valued guests rather than just another booking. The highlight of the evening was how he helped make my mum’s birthday so special. It was such a thoughtful surprise when he brought out a birthday dessert, and then — to our delight — the entire team of waiters joined in to sing for her. It created such a joyful, heartfelt moment that meant so much to all of us. The food, atmosphere, and service were all excellent, but it was Jordan’s kindness and attention to detail that truly elevated the night into something memorable. He is a real credit to the restaurant and the hotel. We left with full hearts, big smiles, and wonderful memories. Thank you for such a beautiful experience — we will definitely be back!

Give Phil a raise!

10.0

5 stars for the staff! Phil on reception was so lovely and went over and above. I stayed here whilst visiting for a family funeral so was very stressed, but Phil was incredibly helpful sorting out a booking mix up for me. Bar & food were lovely, Breakfast was 10/10, and the gym & spa were excellent. Room was MASSIVE and very comfortable.

Awful

2.0

Awful. Was booked into a disabled room, 158 steps from lift. Noisy corridor. No hot water for shower next morning. Never again.

bed was lumpy and hollow in the middle with springs digging into your back.

4.0

Location amongst an industrial estate with shopping mall and starbucks within 5mins walk. Hotel itself is tired and in dire need of renovation. Despite it being low season no early check in was accommodated and we were so tired after our journey, floor was noisy with kids running up and down, bed was lumpy and hollow in the middle with springs digging in your back. No basic amenities such as toothpaste was offered. The pool was heated but the lockers were mostly broken with no door and no locks (so bring your own or risk theft). Would not recommend.

I dont think ill revist

6.0

I stayed there overnight with my 14 year old. The room although a "delux" may have been the size but honestly I wouldn't call it a delux. I had high standards but the bathroom looked like it hadn't been cleaned, the bath was covered in soap scum. She wanted to go to the pool, and we tried using the disabled facilities. It was more like everything was forgotten. The shower was leaking through where the control dial should have been but that was just a hole with what looked like mold. The room itself id be surprised anyone cleans it. Yellow floor. Absolutely disgusting. In the end we gave up as I was having to lean against the door as it didn't lock either. I'm sorry but no I won't be going back. Which is a shame as the staff seem lovely

Great staff

8.0

Lovely breakfast and very comfy room. However the big highlight was how cheerful and helpful the staff are. Big shout out to Elaine - the incredibly nice lady on reception who helped a Luddite use some tech and Rachel the night manager who went out of her way to be nice to a tired guest. Thanks everybody:)