Papillon Zeugma Relaxury♡

Amazing family holiday

10.0

We have just returned from Papillon Zeugma and we had an amazing family holiday, thanks to the beautiful hotel and its staff. I would like to thank the animation team and, especially, Yana, Tina, Stephan and Timur, for always making sure everyone was having fun. The way they manage to engage guests from all counties and ages in their activities is admirable. The variety of games and activities (from boccia to darts and shooting) makes the stay at the hotel especially fun. The evening shows were always on excellent level, and featuring talented performances. As for the kids animation, it was also a highlight for the family holiday, since the kids club always had something exciting going on. In terms of food, the main restaurant selection was very wide, including both international and Turkish cuisine. The desserts (and the separate dessert cafe) had an outstanding variety. For a-la card restaurants, I would highlight the seafood restaurant. The bars are everywhere and the staff is very nice and polite. The beer house was an unexpected but very nice place to spend time. Overall, the atmosphere was very welcoming and our trip was enjoyable, would definitely want to return here next time.

Definitely 5 star hotel

10.0

Currently staying at this hotel only one word can describe our stay so far and that is superb. We had a room in the main building, room is spacious for a family of 3. Room comprised of a double bed. A single bed and a large sofa. Balcony a bit small but we have not really sat out in balcony. Mini bar restocked every day and room cleaned every day. Guest relations at check in were amazing and welcome drink of champagne was a lovely touch. The food and drink selection is excellent with a wide variety of choices throughout the day. A big thanks to Hakan in the food court for your kindness every day. The staff in the pool bar fabulous and nothing too much trouble for them. Sima our drinks server on roller skate you are superb and always smiling and so helpful. The ents team are amazing with family activities throughout the day. You can never to bored at this hotel. Daytime and nighttime activities and shows 1st class. A special mention to Tina your passion for your job shows and you are a credit to the Papillon name. Timur for being so welcoming and making the games so fun and engaging. Yana superb relationship with guests. and really friendly. Thanks for learning us to play Boccia. Hotel areas all spotless and cleaned regularly. 1st class hotel which definitely deserves 5 stars.

Awesome

10.0

I love this hotel. It is super luxury and everyone is really professionell. A big and huge shoutout to the Animation Team which is doing a great job in making our holidays even more enjoyable. Specially i would like to highlight here Tina and Stephan. They are super engaged friendly and I love to participate with them. Coming back soon.

Excellent

10.0

After 20 years in Turkiye and lot of hotels,this is a first time that one hotel is better than my previous visit in this hotel 4 years ago.They improved almost everything,exelent service and customer care in whole hotel is almost perfect,much better than I think it will be.Hotel is clean that it can only be compared with the best hotels in Turkiye.After heavy disappointments in Rixos sungait(loud,bad service and relations with customer) and Reinesans (filthy,bad service)in last 2 years,this hotel gives me hope that you can still find a hotel that is on the level we deserve.Just keep going and dont worry

Best vacation

10.0

We had a wonderful stay at this hotel. The rooms were clean and comfortable, the food was delicious with plenty of choices, and the staff were always friendly and helpful. The atmosphere was relaxing, and the facilities were well maintained. We would happily come back again!

Family best Turkish holiday 26.

10.0

The hotel is very clean everywhere. The staff is very friendly and ready to help with any questions. The cuisine is very varied, including ala-carte restaurants. Special thanks to the kids' club and all the staff (Islamina and other participants).