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Hotels of Earth

Hotel Puerta America

★★★★★ Avenida América, 41, Madrid, ES

8.4 guest rating· 10994 reviews

The five stars

Hotel Puerta America holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Terrace.

Guests score it 8.4/10 across 10994 reviews.

About this hotel

Exclusive Design by Renowned Architects

The Hotel Puerta America boasts exclusive and avant-garde design crafted by world-famous architects like Norman Foster, Jean Nouvel, and Zaha Hadid. Each floor, a masterpiece designed by a different international architect, offers a unique and luxurious experience.

Modern Amenities and Comfort

Enjoy comfortable rooms featuring 1 queen-size or 2 twin beds, along with flat-screen smart TVs equipped with Chromecast for seamless audiovisual streaming. Immerse yourself in luxury and convenience during your stay at Hotel Puerta America.

Gastronomic Delights and Stunning Views

Indulge in modern interpretations of traditional Spanish cuisine at the hotel restaurant. Take in the picturesque surroundings at the terrace and garden, or unwind at the top-floor bar with breathtaking views of Madrid's skyline.

Experience luxury and sophistication at Hotel Puerta America - Book your stay now for an unforgettable experience.

Rooms & rates

Junior Suite with Executive Lounge Access

Sleeps 3 · 45 m² · Queen bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Safety deposit box

Executive Suite with Executive Lounge Access

Sleeps 3 · 60 m² · Double bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Safety deposit box

Deluxe Room

Sleeps 3 · 25 m² · Double bed, 2× Twin bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Safety deposit box
  • TV

Space Club by Zaha Hadid

Sleeps 2 · 25 m² · Double bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Safety deposit box

Amenities

  • Free WiFi
  • Outdoor pool
  • Outdoor pool - seasonal
  • Swimming pool
  • Fitness facilities
  • Accessible parking
  • Private parking
  • Breakfast in the room
  • Breakfast takeaway containers
  • Restaurant
  • Bar
  • Screens / Barriers between staff and guests for safety
  • Snack bar
  • Air conditioning
Show all 73 amenities
  • 24-hour front desk
  • Tour desk
  • Mobile app for room service
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Access to health care professionals
  • Allergy-free room
  • Babysitting/child services
  • Car hire
  • Cashless payment available
  • CCTV in common areas
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Concierge service
  • Currency exchange
  • Daily housekeeping
  • Delivered food - securely covered
  • Dry cleaning
  • Electric vehicle charging station
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Fruits
  • Garden
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Invoice provided
  • Ironing service
  • Key card access
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Meeting/banquet facilities
  • Outdoor furniture
  • Packed lunches
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Soundproof rooms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Sun terrace
  • Terrace
  • Thermometers for guests provided by property
  • Wine/champagne

Location

What guests say8.410994 reviews

+ Friendly staff+ Good location+ Spacious roomsCleanliness issuesRoom maintenance neededLimited amenities
Cleanliness7.5
Service9.5
Location9.1
Room Quality8.0
Amenities8.5
Value for Money8.0

Hotel singular que merece la pena conocer

8.0

Es un hotel singular con buena ubicación

El precio del parking, ha subido muchísimo en los últimos años.

Rebeca · ES · 2026-08-29

Inolvidable

10.0

El diseño y el personal

Nos gustó todo

ESMERALDA · ES · 2026-08-29

Guest review

8.0

Personnel impeccable et à l'écoute L'hébergement propre et avec une bonne surface. Rapport qualité prix super 😁

Maelle · FR · 2026-08-29

Hotels of Earth · questions

Is Hotel Puerta America really a five-star hotel?
Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

When booking more than 9 rooms, different policies and additional supplements may apply.

The credit card will be preauthorized on arrival for the total amount + 50€ per night as a deposit.

All cots and extra beds are subject to availability and have to be requested in advance.

Please note the following prices for children's breakfast:

*up to 4 years, free;