Disney Newport Bay Club

Our visit to Newport Bay Club

10.0

Everything went well, rooms,staff, food, all excellent.

Ok but not worth the money

6.0

The room was clean but far too hot. The air con said it was 19 degrees so it wouldn’t turn on however we both felt it was much warmer than that. There was construction right outside our window which was a little disappointing as we were celebrating a 40th birthday so didn’t feel that special. The bathroom was very dated in comparison to the photos.

Guest review

4.0

The staff we interacted with were kind & helpful. They were obviously understaffed and lacking in proper resources to help or fix issues guests had. Check-in is at 3p- our rooms were not ready until 4:20p. The rooms were deplorable- dirty & falling apart. The bathrooms were moldy and gritty. The toilet in one room wouldn’t flush- almost overflowed. The cribs were both broken. Drinking glasses were covered in a visible layer of dust. The coffee mugs were also dirty on the inside as well as outside. The room was hot and the AC/ heat system was weak and barely moved the air. This is nowhere near Disney standards-other than the $520/night price. Shameful facility with a hard working helpful staff.

Guest review

10.0

Just magical

Guest review

10.0

Fabulous, over the top experience!! We got in late and our room wasn’t available for some reason. So we were UPGRADED to the most beautiful, huge suite! The pool was 86degrees and so unique! Had a hot tub and baby pool if needed. Jordan, the concierge, was beyond helpful. Gave us a bag for our wet swimsuits, walked us to the ice AND water machines that we couldn’t find (kind of hidden) and showed us the hotel perfume spray, which we purchased. Buylaine in the gift shop also went above and beyond at helping us get the Disney characters out of their HUGE pkg so we could take just them on the train and not the whole big box. Took her 10+ min, but she did it all and with a smile. Then gave my son a little extra treat for him counting all the characters!! Could NOT have been a better experience!! Will definitely book here again when we come back to Disneyland Paris ☺️

Disappointed

6.0

We have been staying here for many years (around 30!) and it is usually our hotel of choice when visiting Disneyland Paris but, sadly, the hotel is now badly in need of renovation. The public areas are fine but the rooms are tired, dirty and rundown. The enamel bath was rusty. Grouting around the tiles is brown. Gaps in the skirting and around the toilet. Given the lovely refurbs the New York and Disneyland Hotel have had, this resort needs some serious TLC.