Homewood Suites by Hilton Cincinnati-Milford♡

Wonderful staff, building and description need updating, not a queen room.

6.0

The staff were excellent—professional, friendly and helpful. The room and hotel were very clean.

− The online description said it was two queen beds. It was very obviously two full beds, not queens. This was pretty significant as we were already downsizing from our normal king. Our daughter slept very comfortably in her full, we were crammed together with a dog trying to find space between us. The mattresses were very firm but with old springs. The minute my husband got into the bed I rolled into the center. While the room was very clean, all the furniture, curtains, walls, and shower curtain clearly were in need of replacement or repainting. I don’t think I’ve stayed in a hotel before where the shower curtain had clear tears up where it hooked to the bar, where the inner curtains had a permanent and un removable stain, where the walls had old marker on them high above reach (I have no idea what that was), and where the door to the hall had a good inch or more gap. Our dog is normally calm, but the gap meant she was literally seeing feet walking by and we had to move our cooler in front of it to keep her from alerting to every guest walking by. The walls and ceiling are extremely thin. I haven’t been in another hotel even on a low floor where I could hear every footfall above me. And it was clear those above us had kids, which isn’t their fault or problem—hotels should be maintained to reduce that sort of noise so all the guests can exist in relative peace. Overall, I loved the staff and appreciated how well they kept the hotel even if owners were unwilling to fund needed improvements. They made our stay stress free.

Mack Suite

9.0

The suite is very clean and comfortable.

− It's not a problem and I understand , it would have been nice to have been able to have a cigarette inside instead of having to go out in this heat 🥵

Great place to stay, lots to do and eat close by

8.0

Very convenient location for why we was there , all in all it was very clean place

8.0

The breakfast , the space of the rooms.

− The couch in our room was dirty and the pillows are super flat.

Guest review

10.0

Good location

− Breakfast could’ve been better

I paid for my daughter Alexaundrea to stay and because I paid in full and through Booking the person on duty was to lazy

6.0

Location

− Night auditor at time of checking in was extremely rude and unprofessional