Barcelo Tanger♡

Guest review

2.0

I arrived at the room and the floor was wet with a strong bleach smell.Managed to get the room changed and the new room door would not open.Had to go up and down the elevator around 3 times to sort the issue.Finally started to work. Entered and one of the lights did not work, the shaving mirror was hanging off the wall.The door to the balcony also had loose screws and I could hear the traffic outside as well as ppl in the hallway.Slippers were not provided and the TV had NO features to watch any apps. So far it seemed more like a 3* hotel. The breakfast was ok and the view was good.HOWEVER THE WORST WAS YET TO COME.I returned to the hotel to collect my bag and check out. I had a ferry booked and had plenty of time to spare. However, the room lock completely failed. I proceeded to go up and down the elevator around 5 times to fix the issue as they did not believe there was a problem. After the issue was identified, they brought numerous technicians and it took over an hour to get back into the room. By this time there ferry had left and I missed all my connections. They did absolutely nothing to compensate for the delays or travel and left me completely out of pocket. I had to stay another night in Tangier, they said they would look into giving me a free room. Once again the customer service failed. They said all the rooms were taken.Which was a lie as I checked booking sites. Many better hotels in Tangier, even 3*.They even said manager was on holiday on wkends

Guest review

8.0

Clean room, I stayed in sea view room but it was very noisy

Guest review

8.0

This is a busy hotel with many tourists, some of whom can be quite demanding of the staff. I found a few reception staff to be a little impatient, though it’s understandable given the pace and volume of guests. The location is excellent—close to everything and especially nice being near the ocean. Breakfast was adequate and provided a reasonable start to the day. The biggest downside was the noise when the nightclubs finished around 4 am, which was very disruptive for at least an hour.

Guest review

10.0

Had an amazing stay at this hotel. Unlike neighboring hotels like Kenzo (hated my experience there) Barcelo staff is professional and courteous. They make you feel welcomed unlike the Kenzo hotel. They have dining options. Rooms have balconies for views of the beach. The pool is nice and quiet. It's expensive overall but it's worth it.

family trip

8.0

swift check in , refreshing drink in the lobby .well maintained communal areas, pool and gym. the breakfast was plentiful and unhurried with a nice view

Guest review

10.0

The location of the hotel is extremely good Clean room staff