Junior Suite Single Use Garden View
Sleeps 1 · 36 m² · King bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Jetted bathtub
Grand Palladium Kantenah Resort & Spa All Inclusive
★★★★ Carretera Chetumal, Puerto Juarez KM 256-100, Kantenah, QROO, 77710, Kantenah, MX
8 guest rating· 424 reviews
About this hotel
Escape to paradise at the Grand Palladium Kantenah Resort & Spa All Inclusive, where relaxation meets luxury.
Unwind in Our Spa
Indulge in a serene experience at our full-service spa, offering a variety of rejuvenating treatments including massages, body therapies, and revitalizing facials to pamper your body and soul.
Dining Delights
Savor world-class cuisine at our 11 exquisite restaurants, featuring authentic Mexican dishes at La Adelita. Enjoy casual bites at our coffee shop or kick back with refreshing drinks at multiple bars, including swim-up options.
Luxurious Accommodations
Retreat to our spacious, air-conditioned rooms, each equipped with private balconies, modern amenities, and stunning views, designed to provide the utmost comfort for your stay.
Rediscover relaxation and discover your ultimate getaway by booking now at the Grand Palladium Kantenah Resort & Spa!
Rooms & rates
Family Selection Suite Beachfront
Sleeps 4 · 103 m² · King bed, Sofa bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Jetted bathtub
Junior Suite Garden View
Sleeps 4 · 36 m² · King bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Jetted bathtub
Family Selection Junior Suite Rooftop with Private Pool
Sleeps 4 · 51 m² · 2× Double bed, Sofa bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Jetted bathtub
Family Selection Junior Suite Swim-up
Sleeps 4 · 37 m² · 2× Double bed, Sofa bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Jetted bathtub
Deluxe Triple Garden View
Sleeps 3 · 36 m²
Family Selection Junior Suite Garden View
Sleeps 4 · 37 m² · King bed, Sofa bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Jetted bathtub
Amenities
- Free WiFi
- Billiards or pool table
- Pool sun loungers
- Pool umbrellas
- Wheelchair-accessible pool
- Full-service spa
- Sauna
- Fitness facilities
- Free self parking
- Free breakfast
- Free buffet breakfast
- Wheelchair-accessible on-site restaurant
- Snack bar/deli
- Beach sun loungers
Show all 60 amenities
- Beach towels
- Beach umbrellas
- Beach volleyball on site
- On private beach
- Golfing nearby
- Miniature golf on site
- 24-hour front desk
- Safe-deposit box at front desk
- Arcade/game room
- ATM/banking
- Banquet hall
- Basketball on site
- Boat tours on site
- Children's club
- Children's games
- Concierge service
- Conference center
- Designated smoking area
- Evening entertainment
- Express check-in
- Express check-in/check-out
- Games
- Garden
- Gift shops or newsstand
- Handrails in stairways
- Hiking/biking trails nearby
- Lifeguard on site
- Luggage storage
- Meeting rooms
- Multilingual staff
- Pilates classes on site
- Playground on site
- Porter/bellhop
- Racquetball/squash on site
- Scuba diving on site
- Segway rental/tour on site
- Shopping on site
- Snorkeling nearby
- Steam room
- Terrace
- Tours/ticket assistance
- Turkish bath/Hammam
- Volleyball on site
- Waterslide
- Wedding services
- Wheelchair accessible
Location
Carretera Chetumal, Puerto Juarez KM 256-100, Kantenah, QROO, 77710, Kantenah, MX
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say8424 reviews
+ Great staff+ Pleasant location− Hidden charges− Cleanliness concerns
Cleanliness7.1
Service9.1
Location8.6
Room Quality7.5
Amenities8.1
Value for Money7.5
Stay away!
4.0We stayed here with a big group, and let me start off by saying we will never return. The beds smelled and they refused to put a bottom sheet on the bottom(we tipped everyday), there were tiny spider like bugs on the bar top of Churchill’s everywhere, both times we visited. The Coati’s were really out of hand this year, the jumped up on the table and stole my grandsons 3 pancakes(and he wasn’t feeding them). Dinner reservations could not be got for 2 of the parties, (The parties with children)except at Poseidon 9:00 and after.(which stunk so bad of seaweed it made my DIL sick). We ate at El Dorado and our steaks were grey color and we actually knew better and shouldn’t have eaten them we did and we both were up sick. The only good dinner we had was at La Adelita and it was wonderful. Shuttle service was a joke, they would pass you right up, except on TRS side. We have traveled to all of the Grand Palladium Resorts in Mexico & the Caribbean and I was actually going to buy in to the travel club this visit, but this place is a 3* at best and there are so many better resorts with much better food and service. Don’t waste your time with this place you will be disappointed.
Fun,exciting and delicious.
10.0I liked the friendly staff.Food was amazing.
Japanese dinner show
10.0We ate at Sumptori with David doing our dinner show. Araceli was our waitress and they both did a great job! David was very entertaining and made it a lot of fun!!
Disappointing
4.0We were under the impression we still had access to white sands which is not the case any more. Couldn’t get any restaurant reservations.
Bad. Would not recommend anyone to stay at this place. The staff was not very friendly or informative! Food mediocre!
4.0Staff was not friendly or informative they ignored us lots of times. The food was mediocre and no variety from day to day Some staff were rude and had attitude
spring break trip with kids
10.0great resort, food was good, grounds were spotless. we had a great week. the pools were very large. beach bar in the family selection was the best!
Good to know
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
›Pets
Pets not allowed
›Pets
Service animals are exempt from fees/restrictions
›Children and extra beds
No rollaway/extra beds available
›Accessibility
No elevators
›General
Professional property host/manager
›Pets
Service animals are allowed