★★★★★ Carretera Chetumal Puerto Juarez Km. 266, Xpu Ha, MX
8.6 guest rating· 689 reviews
Barceló Maya Tropical - All Inclusive holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Terrace.
Guests score it 8.6/10 across 689 reviews.
Luxurious All-Inclusive Beach Resort
Direct Beach Access and Family-Friendly Activities
Immerse yourself in the beauty of lush rainforests and pristine beaches at the Barcelo Maya Tropical Beach resort. With 3 swimming pools, a nightclub, and a wedding chapel, there's something for everyone in the family to enjoy.
Variety of Dining Options and Recreational Activities
Indulge in a culinary journey with 7 dining options, 6 lounges, and a swim-up bar. Stay entertained with nightly performances and take part in recreational sports like volleyball, aerobics, snorkeling, and mini golf.
Convenience and Entertainment
From on-site shops to volleyball courts, this resort has it all. Unwind with a cocktail in hand or dance the night away at the nightclub. Your unforgettable stay awaits at the Barcelo Maya Tropical Beach resort.
Pick your dates. Prices are live, not cached.
Sleeps 3 · 38 m² · 2× Double bed, Queen bed
Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a mini-bar, a coffee machine, a seating area as well as garden views.
Sleeps 3 · 53 m² · 2× Double bed
This suite features one king or 2 double beds, a living room with a sofa bed and a private balcony or terrace with views of the ocean. This Club Premium room includes exclusive check-in and check-out areas, early check-in and late check-out, private concierge services, free internet access, 24-hour personalized service, and access to the Club Premium Lounge. Guests in Club Premium rooms can also enjoy unlimited reservations at all à la carte restaurants.
Sleeps 4 · 38 m² · 2× Double bed, Queen bed
This room features a balcony, air conditioning and seating area.
Sleeps 4 · 38 m² · 2× Double bed, Queen bed
This room has a balcony, seating area and satellite TV.
Sleeps 2 · 38 m² · Queen bed
A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are provided in this spacious double room. The unit offers 1 bed.
Sleeps 4 · 53 m² · 2× Double bed
This suite features one king or 2 double beds, a living room with a sofa bed and a private balcony or terrace with views of the ocean. This Club Premium room includes exclusive check-in and check-out areas, early check-in and late check-out, private concierge services, free internet access, 24-hour personalized service, and access to the Club Premium Lounge. Guests in Club Premium rooms can also enjoy unlimited reservations at all à la carte restaurants.
Sleeps 2 · 53 m² · Queen bed
A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are available in this spacious suite. The unit has 1 bed.
Sleeps 4 · 38 m² · 2× Double bed, Queen bed
This room features one king or 2 double beds and one sofa bed. The room also offers a private terrace or balcony.
Sleeps 3 · 53 m² · 2× Double bed
This suite features one king or 2 double beds, a living room with a sofa bed and a private balcony or terrace with views of the ocean. This Club Premium room includes exclusive check-in and check-out areas, early check-in and late check-out, private concierge services, free internet access, 24-hour personalized service, and access to the Club Premium Lounge. Guests in Club Premium rooms can also enjoy unlimited reservations at all à la carte restaurants.
Sleeps 4 · 53 m² · 2× Double bed
This suite features one king or 2 double beds, a living room with a sofa bed and a private balcony or terrace with views of the ocean. This Club Premium room includes exclusive check-in and check-out areas, early check-in and late check-out, private concierge services, free internet access, 24-hour personalized service, and access to the Club Premium Lounge. Guests in Club Premium rooms can also enjoy unlimited reservations at all à la carte restaurants.
Carretera Chetumal Puerto Juarez Km. 266, Xpu Ha, MX
Excellent resort
10.0I would totally recommend this hotel tropical. It’s a beautiful hotel service is excellent. The staff very friendly and kind. The food is outstanding and all the à la carte restaurants very good. The beach was beautiful and any bit of seaweed there was was always cleaned up. I do wish they had huts on the beach and not palm trees. I would definitely go back.
nice place, excelent service and food
8.0nice place, excelent service and food great pool for kids and amenities to choose from we didnt leave teh resort, but ir seems to be plenty to do in the surroindings
Weeklong stay
4.0Unfortunately, had a room that was dirty with cobwebs Some insects and no hot water for two days. We are then moved to a room that would not drain in the shower and the shower flooded when we used it twice.
Barcelo Maya Tropical - All Inclusive Resort
6.0After spending a considerable amount on what was supposed to be a relaxing vacation, I expected a much smoother experience. The problems started at check-in. Although check-in was at 3:00 p.m., I wasn't given any estimate of when my room would actually be ready. Instead of receiving clear communication, I had to repeatedly ask for updates. It wasn't until I requested to speak with a manager that I was finally given my room keys. The dining experience was equally disappointing. We were told that all of the specialty restaurants were fully booked, making it impossible to enjoy any of the non-buffet dining options during our five-day stay. We also learned that the resort limits guests to only two specialty restaurant reservations, yet this restriction is not clearly disclosed before booking. If this policy exists, it should be stated in writing so guests know what to expect before committing to their vacation. The drinks were another letdown. Most of the alcoholic cocktails tasted more like overly sweet fruit juice than properly balanced mixed drinks. If you wanted a cocktail with a noticeable amount of alcohol, you had to request a double shot. In my experience, it also seemed that tipping generously resulted in stronger drinks and better service, which is not what I expected from an all-inclusive resort. I'm sharing my experience so others know what to expect before booking. Every traveler values different things, but clear communication, transparency, and consistent service should be part of every guest's experience.
Nightmare with room cleaning service
4.0Only 2 out of 7 nights the room was cleaned voluntarily, we needed to keep asking the reception for the cleaning ladies to come. Unbelievable behaviour. Staff doesnt smile at europeans (we dont tip often, maybe), and is not kind to anyone, including children.
Great Resort
10.0I have no real complaints of the resort it was a great Resort from the pool to beaches Etc the only complaint is I wish there was one queen bed and one double bed for a family of three. The pull-out sofas or small cots is terrible when you're spending thousands of dollars to stay at a resort for 7 days should be one queen bed for a couple and a double bed for a single person this isn't a prison but improve your beds. Other than that everything else in the resort is perfect a big bonus is you can swim in the pool at night time in the dark which is a great.
Please take note
- You must show a valid photo ID and credit card upon check-in.
- Special requests are subject to availability at check-in.
- Special requests cannot be guaranteed and may incur an additional charge. The maximum amount for any cash payment is $1,500.
- If a reservation is made with 11 rooms or more, the property may contact guests to request payment within 72 hours to guarantee the reservation.
Free private parking is possible on site (reservation is not needed).
WiFi is available in all areas and is free of charge.
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Pets are not allowed.