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Hotels of Earth

Mandarin Oriental, Tokyo

★★★★★ Chuo-ku Nihonbashi Muromachi 2-1-1, Tokyo, JP

9.4 guest rating· 910 reviews

The five stars

Mandarin Oriental, Tokyo holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Fitness facilities, Fitness center, Room service, Sauna and Spa/wellness center.

Guests score it 9.4/10 across 910 reviews.

About this hotel

Luxurious Accommodations with Breathtaking Views

Indulge in the lavish 5-star experience at Mandarin Oriental, Tokyo, where spacious rooms offer stunning city views and modern amenities, all designed with Japanese aesthetics in mind.

Ultimate Relaxation and Wellness

Unwind at the award-winning spa on the 37th floor or enjoy a workout with a view at the fitness room on the 38th floor. Complete your relaxation with a soak in the hot tub or sauna, and treat yourself to exclusive Asian and Western-fusion spa treatments.

Culinary Delights and Dining Experiences

Explore a variety of dining options, from the Michelin-starred Sushi Shin by Miyakawa to Cantonese and French cuisines. End your day with a refreshing cocktail at Mandarin Bar, overlooking the city skyline.

Book now for an unforgettable stay at Mandarin Oriental, where luxury meets unparalleled hospitality.

Rooms & rates

Mandarin Grand King Room

Sleeps 2 · 60 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Mandarin Grand Twin Room

Sleeps 2 · 60 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Mandarin Twin Suite

Sleeps 3 · 100 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Quadruple Room

Sleeps 4 · 100 m² · 2× Twin bed, Extra-large double bed (Super-king size)

  • Desk
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Minibar

Deluxe King Room

Sleeps 2 · 50 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Mandarin King Suite

Sleeps 3 · 100 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Oriental King Suite

Sleeps 3 · 100 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Two-bedroom Premier Suite

Sleeps 6 · 140 m² · 2× Double bed, 2× Double bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Additional bathroom

Two-Bedroom Oriental Suite

Sleeps 6 · 160 m² · Extra-large double bed (Super-king size), 2× Twin bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Additional bathroom

Deluxe Twin Room

Sleeps 2 · 50 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Amenities

  • Paid WiFi
  • WiFi available
  • Fitness/spa locker rooms
  • Spa/wellness center
  • Spa/wellness center services
  • Sauna
  • Hot spring bath
  • Fitness facilities
  • Parking garage
  • Valet parking
  • Breakfast in the room
  • Restaurant
  • Bar
  • Barber/beauty shop
Show all 80 amenities
  • Snack bar
  • Air conditioning
  • Pets allowed
  • Pet bowls
  • 24-hour front desk
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Access to health care professionals
  • ATM/cash machine on site
  • Babysitting/child services
  • Beauty Services
  • Cashless payment available
  • CCTV in common areas
  • Chapel/shrine
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Concierge service
  • Currency exchange
  • Daily housekeeping
  • Delivered food - securely covered
  • Dry cleaning
  • Express check-in/check-out
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Grocery deliveries
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hair Salon Services
  • Hand sanitizer in guest room and key areas
  • Happy hour
  • Heating
  • Hot tub/Jacuzzi
  • Invoice provided
  • Ironing service
  • Key card access
  • Kid meals
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Live music/performance
  • Luggage storage
  • Manicure
  • Massage services
  • Meeting/banquet facilities
  • Pedicure
  • Personal trainer
  • Private check-in/check-out
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Smoke alarms
  • Soundproof rooms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Steam room
  • Strollers
  • Thermometers for guests provided by property
  • Wine/champagne

Location

What guests say9.4910 reviews

+ Beautiful property+ Excellent location− Service inconsistencies− Poor coordination
Cleanliness8.6
Service9.6
Location10.0
Room Quality9.1
Amenities9.6
Value for Money9.1

Perfect stay, thanks a lot

10.0

Perfect view; perfect service; amazing rooms; everything perfect

Peter · DE · 2026-10-12

Highly rated staff property needs a facelift

8.0

The property has a great location and exceptional staff

− The property needs a refresh. The feeling is 20 years old. My view was incredible but, carpet was old and had lines of separation. The toilets were non self opening and only one sink in bathroom was odd. Also the granite was chipped

Matthew · US · 2026-09-13

Amazing stay

10.0

Arrival and departure experience. Room was spacious and amazing views

− Restaurant choices in the hotel. You must use teo elevators to reach the room

Abdulaziz · SA · 2026-09-11

Guest review

9.0

Tutto di alto livello: la struttura, la camera, i servizi, lo staff, la posizione, le attenzioni al cliente, i dettagli in camera, le amenities... davvero ineccepibile

francesco · IT · 2026-09-03

Hotels of Earth · questions

Is Mandarin Oriental, Tokyo really a five-star hotel?
Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

A penalty fee of JPY 100,000 (including taxes) will apply if smoking is detected in the room

When traveling with pets (only dogs) advance reservations are required, an extra charge of 12,650 yen per night (tax and service charge included) 1 dog per room (15 kg or less)

Should send the pet (dog) vaccination certificate to the Accommodations Reservation Section

No pet (dog) is allowed in the lounge, bar, spa, fitness center, meeting roomGuests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

An accommodation tax per person, per night is not included in the price and must be paid at the property.