Grand Rotana Resort & Spa

Rotana Resort

10.0

The resort and the team of activists very good and I hope to come again .

Brilliant !

10.0

Very impressive hotel Everything is amazing Room was one of the best we have had. Beds have huge thick mattresses and pretty comfy View from our room balcony was pool/sea and was stunning. Staff are amazing and simply could not fault. Drinks are replaced on your table before you even ask. Even saw the pool attendants lining up sunbeds on a nighttime to within cm of each other so they look perfect 👌 couldn't believe it Only thing lacking was entertainment for kids/families. Although they do have it, its not great. The stage area on the beach has stuff on in the evenings but there is no bar open so you can't even get water etc. All in all Mega hotel, everywhere is immaculate and one of the best 5 stars we have stayed at

Exceptional Hotel Experience

10.0

The best hotel in the world, especially when it comes to events. The animation team is amazing and full of energy, and they are one of the main reasons I would come back again.

Nice beach with coral reefs. Clean rooms and

10.0

Generally hotel is nice and İ recommend it. The only thing which should be considered more is : as it is all inclusive hotel the quality of free alcoholic beverages are quite bad.

Very good

10.0

I had such a great experience! The animation team was amazing, especially anastsia. She brought so much energy, positivity, and fun to every activity. You can really see how much she cares about people and making everyone feel included. Highly recommended!

Great time at building 6 for a group of 17

8.0

We were a large family of 17 travelling during the Easter holiday late March/early April. Whilst there are a small number of items worth addressing, im happy to say that the overall experience was definitely good. Key highlights: - Red sea: Great location if you're a keen swimmer with grateful coral formations accessed from 3 different points. - Rooms: Nice and spacious cleaned daily. One of my niece's is a filthy animal and the poor guy did a decent job of cleaning up after her. Well done to the cleaning team for this. (Note: building 6 is probably the best for great access to pool, sea, kids club, restaurants etc.) - Food: variety served throughout the day. I'm normally bored of the selection by day 5 but was fairly happy right through to day 8. - Staff: Very friendly, attentive. Extra points to the Room & hotel cleaning, restaurant, reception desk staff. - Gym & Spa: Complementary gym, sauna, steam & plunge pool was of decent quality and standard. - Entertainment: more on this later but standouts were the boys putting on a decent fire show & tanoura. - Problem solving: Whilst there was a problem with our rooms, the hotel were able to resolve in 24 hours. Cons - (@Grand Rotana please consider these for areas of improvement) - Check in issue: Im still unsure why but 4 of the rooms were delayed to check in despite the hotel having documented record of the rooms. This was dealt with promptly but could have been avoided. - Entertainment: barring the two mentioned above. The rest of the Entertainment I watched were either very very average (i.e. the acrobatic show who put on a repetitive performance) and the magician was an utter shambles who thought flailing his hands about for most of the show with very deflated results would be considered entertainment. This was an absolute waste and an insult to guests time. On a genuine note for consideration, the magician should aim to focus on a clown act as there is genuine potential there. I must say, having travelled for over 20 years, the Entertainment is one area that needs strong focus for improvement to have a) outsource better quality Entertainment acts b) more family friendly options as some of the other acts were not fit for viewing for young children. - Mocktails: of the ~10 available, only the mango mint was above average. The rest were either undrinkable or used very poo quality ingredients. - Lobby transport security: way over the top with security who refused to allow our drivers in for excursions booked and had to go out of the resort to meet our taxi. We were told the lobby security was exclusive to their own limousine service which is a new one. If the reason is security, this could be resolved if we gave our name and room number for verification so one to consider for improvement. - Water slides: 1 on site only. If the hotel invested in a dedicated waterslide section, I'd definitely come back in a heartbeat as this is a deal breaker for the kids.