Perak Hotel♡

Disappointing Hotel Experience: Booked Hotel Closed Without Notice

2.0

We had booked a hotel through Agoda approximately 4 months prior to our trip to Singapore, scheduled from January 30 to February 2 year 2026. The payment was deducted on January 28, and we were all set for our trip. However, upon arrival with our elderly parents (senior citizens, 70+), we were shocked to find the hotel closed and under renovation. The staff on site refused to provide the owner's contact information. We tried checking into nearby hotels, but they were fully booked at the time. Upon further investigation, we found that the hotel staff had informed the booking sites about the renovation, but it wasn't updated on Agoda's end. We contacted Agoda, and they promptly provided a refund. Unfortunately, the overall experience was quite disappointing and stressful, especially considering our elderly parents' situation.

Terrible little dump

2.0

The worst place I’ve ever stayed. Rude dishonest staff, filthy rooms with dangerous wiring. Horrible food. Not a nice area of Singapore. Grubby people with horrible men leering at my daughter. Stay away from the area and this hotel. The staff are lazy and do not man the doors at night so we got locked out. Very grubby little place. Out dirty room had no window. Nothing worked

Guest review

6.0

Front desk staff are friendly. The breakfast food is not good and has limited choices. The older woman in charge in the dining looks grumpy and not friendly. Our room is ok. The property is old and the outside sorrounding is not pleasant but it is convenient to MRT and walking distance to Bugis Street Market. Also the elevator is the older version, we used the stairs most of the time even we are on the 3rd floor, i don’t feel comfortable using the elevator (lift).

Good, Budget-friendly and Well Located in Little India

8.0

This hotel is good value for Singapore, at about $S100pn. Yes, it is not a 4 or 5 star hotel, but my room was clean and tidy, the bed was comfortable, the air conditioning worked and the staff were friendly. Amenities are basic but adequate - only body wash/shampoo provided and whilst there is a fridge and jug to boil water there was no coffee, tea, milk or sugar provided (didn’t bother me as I always BYO tea bags and toiletries). Room had a TV, decent wardrobe and safe. It was pretty much like the photos, although my room only had two small (maybe 30cm x 30cm) windows (which didn’t open, but I knew they would not). Room was pretty quiet, only heard voices when neighbours came home and were in the corridor (not from their rooms). Bathroom was adequate with instantaneous hot water system (easily worked, just press clearly labelled button on wall). Yes, bathroom is a bit old and had some obvious repairs, but it was clean (some mould on grout, but, and speaking from experience, it is almost impossible to not have a problem in hot and humid climates). Breakfast was very basic with cereal (cornflakes or coco pops), toast, noodles, chicken nuggets (replacing them with eggs would significantly improve the breakfast) and a piece of fruit. The area around the hotel is typical old Singapore and one of the few inner city areas that has not been modernised so that it looks like any other. Yes, the area might look a bit grungy, but is typical of these older areas and I’ve never felt unsafe here (as an older solo female) and the restaurants serve some of the best Indian food you will come across for the price (typically under $S15, and often under $S10 for a lovely meal). There are also some lovely temples etc to see nearby. Hotel is also close to the Metro and buses downtown (very useful when wet, otherwise quite walkable). Would definitely stay here again if I wanted something in this price range again and would probably get a larger room on an upper floor if travelling with someone else (whilst you could manage in a standard room, there would not be a lot of space for two suitcases).

Terrible dirty dump

2.0

Avoid this filthy dump. We arrived and this horribly rude lady in a headscarf on reception barely looked up and then just stared at us without smiling. The other guy gave us a key to our hot dingy grubby room. The bathroom was dirty, it was windowless and the aircon was barely working. It got very hot. They instructed us to put the key at reception as they have 24 hour reception, but one night I couldn't sleep because of the heat so went down stairs at 3.30am where the guy on reception was fast asleep on a couch and the phone was ringing. I picked it up and some poor girl was locked out of the hotel as the door buzzer did not wake up this lazy receptionist. This was actually quite dangerous for a loan female. I had to shake him awake. The place is filthy and unfriendly. Nothing like the pictures and the breakfast was some kind of flavoured processed mash and chicken nuggets. No effort at all. Don't stay here. There are a few interested things to see in the area although it is really grubby compared to the rest of Singapore, but is like me you have daughters, be prepared for lots of the local men to stare at them in a menacing unhealthy way. No hot tap means shaving is hard.

Guest review

8.0

The property was close to Little India and great food. Public transport is really close and easy!