Garden & City Cauterets Balneo
★★★ Avenue Général Leclerc, Cauterets, FR
7.9 guest rating· 3116 reviews
About this hotel
Luxurious Accommodations in the Heart of Cauterets
Immerse yourself in the charm of Cauterets with our centrally located hotel offering quick access to both the thermal center and ski lifts.
Relaxation and Wellness at Your Fingertips
Indulge in our 400m² balneo complex featuring a swimming pool, sauna, hammam, sensory corridor, and ice fountain, ensuring a rejuvenating stay.
Culinary Delights and Family-Friendly Amenities
Savor local gastronomy at our on-site bar and restaurant, take advantage of the children's playground, and enjoy the convenience of a covered car park.
Book now to experience a perfect blend of comfort, convenience, and luxury at our hotel in Cauterets.
Amenities
- WiFi available
- Heated pool
- Indoor pool
- Swimming pool
- Spa/wellness center
- Sauna
- Fitness facilities
- Parking
- Private parking
- Restaurant
- Bar
- Screens / Barriers between staff and guests for safety
- Snack bar
- Pets allowed
Show all 77 amenities
- Mini golf
- Ski pass vendor
- Ski storage
- Skiing
- 24-hour front desk
- Room service
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Access to health care professionals
- Billiards
- Board games/puzzles
- Broadcast Live sport events
- Cashless payment available
- Children's playground
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Concierge service
- Daily housekeeping
- Darts
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Fishing
- Fruits
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hammam
- Hand sanitizer in guest room and key areas
- Heating
- Higher level toilet
- Hiking
- Indoor play area
- Invoice provided
- Kid meals
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Lockers
- Luggage storage
- Massage services
- Meeting/banquet facilities
- Packed lunches
- Physical distancing in dining areas
- Physical distancing rules followed
- Picnic area
- Sanitized tableware & silverware
- Security alarm
- Shared lounge/TV area
- Shared stationery like menus, pens are removed
- Smoke alarms
- Solarium
- Special diet menus - on request
- Staff adhere to local safety protocols
- Sun terrace
- Tennis court
- Terrace
- Toilet with grab rails
- Walking tours
- Wine/champagne
Location
Avenue Général Leclerc, Cauterets, FR
- Check-in
- from 04:00 PM to 12:00 AM
- Check-out
- until 10:00 AM
What guests say7.93116 reviews
Top cautheret
7.0L'emplacement de l'hôtel pour toutes les commodités : loisirs et commerces. la piscine intérieure superbe après l'effort de la journée dans la montagne côté relaxation. Le profesionnalisme des hôtesses d'accueil et leurs bonnes humeurs et surtout leur beau sourire. La propreté de notre chambre.
− L'état du plafond de la piscine et les gouttes d'eau vous tombant sur la tête en vous baignant .la qualité de la literie moyenne. Dommage qu'il n'y ai pas de climatisation cela aiderai au confort des nuits
Guest review
10.0Placement dans la ville, et la partie spa
− Manque de clim ou ventilateur dans le du bled
Guest review
7.0L'emplacement Confortable
− La piscine était en moyen état
Emplacement idéal mais installation malheureusement pas au niveau attendu en terme de rapport qualité prix
7.0L’accueil , l’emplacement,
− Pas de climatisation Le lit qui était en fait deux petits lits collés l’un à l’autre Les installations qui ne fonctionnaient pas Le plafond de la piscine qui suinte à grande goutte
Guest review
8.0L'accessibilité a la balneo,l'emplacement de l'hôtel et gentillesse du personnel !
− La chaleur a l'intérieur du studio placé sous les toits ainsi qu'au sein de la chambre double
Good to know
City tax is payable at the residence.
Please note that guests must clean the kitchenette and the dishes before departure.
Guests sleeping on the bunk beds are recommended to be a maximum of 5.2 feet tall. Bunk beds are 63 in x 31 in and are for children only.
When booking from 7 rooms or more than 15 people, different policies and additional supplements may apply. Special conditions and additional costs are to be expected for any reservation of 7 rooms or more. Prepayment in advance. In case of cancellation: Up to 60 days before check-in, you will be refunded 50% of the total amount of the reservation. From 59 to 30 days before check-in, you will be refunded 25% of the total reservation amount. From 29 days before check-in, cancellation will not be refundable. A 50% prepayment will be requested once your reservation is confirmed.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
›Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
›Pets
Pets are allowed on request. Charges may be applicable.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
›Parking
Public parking is possible at a location nearby (reservation is needed) and costs EUR 12 per day.
›Internet
WiFi is available in the hotel rooms and is free of charge.