Selected Double Room(4th - 5th Floor)
Sleeps 3 · 28 m² · Queen bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Shower
Grand Metropark Hotel - Hangzhou West Lake
★★★★★ No.2, Pinghai Road, Hangzhou, CN
7.9 guest rating· 79 reviews
The five stars
Grand Metropark Hotel - Hangzhou West Lake holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Fitness facilities, Room service, Spa/wellness center and Concierge service.
About this hotel
Luxurious Stay near West Lake
Convenient Location: Situated just a short walk from the picturesque West Lake and close to public transport, Hangzhou Metropark International Hotel offers easy access to the city's attractions.
Diverse Dining Options: Indulge in a variety of culinary experiences at the hotel's 3 dining venues, including authentic Chinese cuisine, Dim Sum, Japanese, and Western dishes, all prepared by skilled chefs.
Leisure and Event Facilities: Enjoy a range of leisure activities such as a gym, tennis, karaoke, and billiards, along with a seasonal outdoor pool. With spacious rooms offering city, mountain, or lake views, and versatile event spaces, the hotel is perfect for both leisure and business travelers.
Experience luxury and convenience at Hangzhou Metropark International Hotel. Book your stay now for a memorable experience.
Rooms & rates
Executive Twin Room(18th - 20th Floor)
Sleeps 2 · 28 m² · 2× Twin bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Shower
Superior Double Room(6th - 8th Floor)
Sleeps 3 · 28 m² · Queen bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Shower
Superior Twin Room(6th - 8th Floor)
Sleeps 2 · 28 m² · 2× Twin bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Shower
Elegant Twin Room(9th - 12th Floor)
Sleeps 2 · 28 m² · 2× Twin bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Shower
Elegant King Room(9th - 12th Floor)
Sleeps 3 · 28 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Shower
Business King Room(13th - 16th Floor)
Sleeps 3 · 28 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Shower
Executive Suite
Sleeps 3 · 56 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Shower
Grand Suite
Sleeps 3 · 90 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Shower
Executive King Room(18th - 20th Floor)
Sleeps 3 · 28 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Shower
Amenities
- Free WiFi
- Spa/wellness center
- Hot spring bath
- Fitness facilities
- Free Parking
- Breakfast in the room
- Restaurant
- Barber/beauty shop
- Air conditioning
- 24-hour front desk
- Tour desk
- Business center
- Room service
- Non-smoking rooms
Show all 58 amenities
- Non-smoking throughout
- Family rooms
- Airport shuttle (additional charge)
- ATM/cash machine on site
- Car hire
- Cashless payment available
- Coffee Shop on site
- Concierge service
- Currency exchange
- Daily housekeeping
- Delivered food - securely covered
- Dry cleaning
- Express check-in/check-out
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- First aid kit available
- Food delivered to guest room
- Garden
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Ironing service
- Karaoke
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Meeting/banquet facilities
- Minimarket on site
- Nightclub/DJ
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Sanitized tableware & silverware
- Shared stationery like menus, pens are removed
- Shuttle service
- Staff adhere to local safety protocols
- Tennis court
- Thermometers for guests provided by property
- Vending machine - snacks
Location
No.2, Pinghai Road, Hangzhou, CN
- Check-in
- from 02:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say7.979 reviews
+ Great location+ Friendly staff+ Decent breakfast− Old furnishings− Limited English speaking at reception
Cleanliness6.7
Service8.7
Location9.2
Room Quality7.2
Amenities7.7
Value for Money8.7
Great value good location, excellent buffet breakfast
7.0Room size was generous, staff were very helpful & the buffet breakfast had variety to suit all. We were upgraded to the 20th floor & could see West Lake.
− Shower over the bath wasn't great.
Guest review
6.0المكان فقط
− الصور غير عن الواقع
Great value
10.0There was at least one person at the reception who could speak English.
− Cigarette smoke smell in my non-smoking room.
Hotels of Earth · questions
- Is Grand Metropark Hotel - Hangzhou West Lake really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
Guests are required to show a valid government-issued ID card or passport upon check-in.
A deposit may be required at the property.
›Internet
WiFi is available in all areas and is free of charge.
›Parking
Free public parking is possible on site (reservation is not possible).
›Pets
Pets are not allowed.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
People no matter the age stay for CNY 258 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.