Triple Room
Sleeps 3 · 28 m² · 2× Double bed
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Safety deposit box
El Andalous Lounge & Spa Hotel
★★★★ Avenue President Kennedy Hivernage, Marrakech, MA
7.3 guest rating· 5438 reviews
About this hotel
Luxurious Spa and Fitness Center
Indulge in relaxation and wellness at our spa with hammam and fully-equipped fitness center, perfect for rejuvenation during your stay.
Charming Moorish-Style Decor
Experience elegance in our air-conditioned guest rooms adorned with Moorish-style decor, featuring balconies for panoramic views and modern amenities for your comfort.
Authentic Moroccan Dining Experience
Savor the flavors of Morocco at our restaurant serving traditional cuisine, and unwind at the bar with a refreshing drink in hand.
Experience the epitome of luxury and comfort at El Andalous Lounge & Spa Hotel. Book now to secure your unforgettable stay.
Rooms & rates
Quadruple Room
Sleeps 4 · 28 m² · 2× Queen bed
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Safety deposit box
Economy Double Room
Sleeps 3 · 28 m² · 2× Double bed
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Safety deposit box
Suite
Sleeps 2 · 51 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Double Room with Pool View
Sleeps 3 · 28 m² · 2× Double bed
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Safety deposit box
Single Room
Sleeps 1 · 28 m² · Twin bed
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Safety deposit box
Amenities
- Free WiFi
- Outdoor pool
- Swimming pool
- Spa/wellness center
- Spa/wellness center services
- Sauna
- Fitness facilities
- Free Parking
- Accessible parking
- Breakfast in the room
- Restaurant
- Bar
- Barber/beauty shop
- Screens / Barriers between staff and guests for safety
Show all 72 amenities
- Snack bar
- Air conditioning
- Sun loungers or beach chairs
- 24-hour front desk
- Tour desk
- Business center
- Room service
- 24-hour security
- Family rooms
- Access to health care professionals
- ATM/cash machine on site
- Beauty Services
- Billiards
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Currency exchange
- Daily housekeeping
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Garden
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hair Salon Services
- Hammam
- Hand sanitizer in guest room and key areas
- Heating
- Kid meals
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Manicure
- Massage services
- Meeting/banquet facilities
- Minimarket on site
- Nightclub/DJ
- Pedicure
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Safety deposit box
- Sanitized tableware & silverware
- Shared stationery like menus, pens are removed
- Smoke alarms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Steam room
- Sun terrace
- Table tennis
- Terrace
Location
Avenue President Kennedy Hivernage, Marrakech, MA
- Check-in
- from 03:00 PM to 11:30 PM
- Check-out
- until 12:00 PM
What guests say7.35438 reviews
+ Good location+ Friendly staff+ Decent room size− Cleanliness issues− Outdated amenities− Value for money concerns
Cleanliness6.2
Service8.7
Location8.7
Room Quality7.2
Amenities6.7
Value for Money6.1
Guest review
10.0Desayuno muy cuidado. Persosal muy atento.
− Todo muy correcto.
Guest review
8.0La piscine spacieuse Le restaurant extérieur collé à l'hôtel
− Le petit déjeuner Manque de fruits, produits laitiers La chambre que nous avons eu pas de lit double Ont a pas compris alors que nous étions en couple.
Gut für 1 Woche.
10.0Alles ok.
− Desain der Hotelanlage.
🚨 A terrifying and traumatic experience caused by serious safety failures and unacceptable management.
1.0The hotel refunded our accommodation after the fire. Unfortunately, this was overshadowed by the way the emergency and its aftermath were handled.
− 🚨 A fire broke out at around 6:00 a.m., but the fire alarm never sounded and no staff member came to evacuate us. We woke up only because of the smell of smoke. Our children had been placed several rooms away from us despite our request to have adjacent rooms. I tried to reach them, but the corridor was filled with thick smoke and I could barely breathe or see. I was forced to turn back while also trying to protect our 11-month-old baby. It was one of the most terrifying experiences of our lives. The emergency response was chaotic and unprofessional. We waited around 8 hours in the lobby with our children and baby. The managers avoided facing guests directly and left their staff to deal with angry and frightened families. No one spoke to each family individually, accepted responsibility, or asked what support they needed. We were not even offered a bottle of water after such a traumatic event. Although the hotel refunded our stay, they refused to compensate guests for the trauma and danger we experienced. We believe the hotel failed in its most basic duty to ensure guest safety through functioning fire alarms, proper evacuation procedures, and competent emergency management. I intend to pursue legal action, and many other affected families have expressed the same intention.
Guest review
8.0Personalen var jättrevliga speciellt Marwa .
Good to know
Please note that the spa is open from 9h00 until 21h00. All treatments need to be requested in advance.
A deposit may be required at the property.
›Parking
Free private parking is possible on site (reservation is not needed).
›Internet
WiFi is available in all areas and is free of charge.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
›Pets
Pets are not allowed.