Beach Area Casita Suite, 1 King Bed, Private Pool, Canal View, 1 king bed
Sleeps 4 · 103 m² · King bed, Sofa bed
- Desk
- Bathrobe
- Private bathroom
- Separate bathtub and shower
- Coffee/tea maker
Fairmont Mayakoba Riviera Maya - All Inclusive
★★★★★ Ctra. Fed. Cancun - Playa del Carmen KM 298 Solidaridad, Playa del Carmen, MX
8.7 guest rating· 157 reviews
The five stars
Fairmont Mayakoba Riviera Maya - All Inclusive holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Terrace.
Guests score it 8.7/10 across 157 reviews.
About this hotel
Luxurious 5-Star Accommodation with Private Terraces
Experience the ultimate in luxury at Fairmont Mayakoba Riviera Maya - All Inclusive. Indulge in spacious guest rooms with modern amenities including flat-screen TVs and private terraces overlooking the serene lake.
Exquisite Dining Options and Outdoor Activities
Savor a delicious buffet breakfast and tantalizing Asian cuisine with vegetarian and vegan options at the on-site restaurant. Take a dip in the outdoor pool or explore water sports and cycling activities, all conveniently available at the resort.
Multilingual Staff and Exceptional Service
Feel at ease with our friendly staff fluent in German, English, and Spanish, ready to assist you with any needs or recommendations for exploring the area. Enjoy a seamless experience from check-in to check-out at Fairmont Mayakoba Riviera Maya.
Book now for an unforgettable stay at Fairmont Mayakoba Riviera Maya - All Inclusive!
Rooms & rates
Bambu Suite, 1 King Bed, Private Pool, View
Sleeps 4 · 172 m² · King bed
- Desk
- Bathrobe
- Private bathroom
- Separate bathtub and shower
- Coffee/tea maker
Premium Suite, 1 King Bed, Non Smoking, Beachfront
Sleeps 3 · 100 m² · King bed
- Desk
- Private bathroom
- Separate bathtub and shower
- Coffee/tea maker
- Free WiFi
Casita Deluxe King Room with One King Bed (Non Smoking)
Sleeps 3 · 43 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Fairmont Queen Room with Two Queen Beds (Non Smoking)
Sleeps 4 · 41 m² · 2× Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Casita Signature, Suite, 1 King Bed with Sofa bed, Non Smoking, Canal View
Sleeps 4 · 85 m² · King bed, Sofa bed
- Desk
- Bathrobe
- Private bathroom
- Separate bathtub and shower
- Coffee/tea maker
Signature King Room with One King Bed (Non Smoking)
Sleeps 2 · 43 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Signature Queen Room with Two Queen Beds (Non Smoking)
Sleeps 4 · 45 m² · 2× Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Beachfront Casita, 2 Queen Beds, Private Stairway to Beach, Butler Service
Sleeps 4 · 2× Queen Bed
- Desk
- Separate bathtub and shower
- Coffee/tea maker
- Free WiFi
- TV
Beach Area Casita King Room with One King Bed (Non Smoking)
Sleeps 2 · 45 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Amenities
- Free WiFi
- Outdoor pool
- Pool bar
- Pool with view
- Swimming pool
- Fitness/spa locker rooms
- Spa/wellness center
- Spa/wellness center services
- Sauna
- Fitness classes
- Fitness facilities
- Free Parking
- Accessible parking
- Valet parking
Show all 135 amenities
- Breakfast takeaway containers
- Restaurant
- Bar
- Barber/beauty shop
- Screens / Barriers between staff and guests for safety
- Snack bar
- Air conditioning
- Pets allowed
- Pet basket
- Pet bowls
- Beach
- Beachfront
- Sun loungers or beach chairs
- Golf course
- 24-hour front desk
- Tour desk
- Business center
- Mobile app for room service
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Airport shuttle (additional charge)
- Access to health care professionals
- Aerobics
- Allergy-free room
- Archery
- ATM/cash machine on site
- Baby safety gates
- Babysitting/child services
- Beauty Services
- Bike tours
- Board games/puzzles
- Canoeing
- Car hire
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Chapel/shrine
- Children's playground
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Concierge service
- Contactless check-in/check-out
- Cooking class
- Currency exchange
- Cycling
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Diving
- Dry cleaning
- Electric vehicle charging station
- Express check-in/check-out
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Fruits
- Games room
- Garden
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hair Salon Services
- Hand sanitizer in guest room and key areas
- Hiking
- Indoor play area
- Invoice provided
- Ironing service
- Key access
- Key card access
- Kid meals
- Kids' club
- Kids' outdoor play equipment
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Manicure
- Massage services
- Meeting/banquet facilities
- Minimarket on site
- Outdoor furniture
- Pedicure
- Physical distancing in dining areas
- Physical distancing rules followed
- Private check-in/check-out
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared lounge/TV area
- Shared stationery like menus, pens are removed
- Shuttle service (additional charge)
- Smoke alarms
- Snorkelling
- Solarium
- Special diet menus - on request
- Squash
- Staff adhere to local safety protocols
- Steam room
- Strollers
- Sun terrace
- Sun umbrellas
- Tennis court
- Tennis equipment
- Terrace
- Thermometers for guests provided by property
- Tour/class on local culture
- Vending machine - drinks
- Walking tours
- Water slide
- Water sport facilities on site
- Windsurfing
- Wine/champagne
- Yoga classes
Location
Ctra. Fed. Cancun - Playa del Carmen KM 298 Solidaridad, Playa del Carmen, MX
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say8.7157 reviews
+ Property located in a beautiful part of Mexico+ General positive comment: 'Bueno'− Room phones didn’t work for room service− Staff misrepresented package/all-inclusive status and prevented access to promised services− Promises/available services were not as advertised
Cleanliness9.7
Service7.0
Location10.0
Room Quality9.6
Amenities9.5
Value for Money7.0
The phones don’t work for room service. For $3200 for 2 nights, I’d rather stay at the rosewood an have a better experie
3.0Property is located in a beautiful part of Mexico
− The staff deliberately told me my package wasn’t all inclusive and at the end of the stay confirmed it was. This way they prevented me from spending more (or maybe that’s their strategy)
Desilucion
5.0Bueno
− El servicio no había nada disponible de lo que nos prometieron
Guest review
10.0Tout, le ressort est exceptionnel… le lagon , les espaces , les restaurants , la qualité du all in , Les illuminations… on a ou occuper notre chambre à 14h …
− Le resort fee qui vient se rajouter au prix déjà élevé
Guest review
10.0This a truly beautiful resort with beautiful rooms, incredible staff with amenities that are fitting with the expectations.
Guest review
10.0Fantastic - will be going back!
Guest review
4.0Service: A) Spent 20 mins trying to contact someone to order room service for breakfast at 8:15 am and could not get a hold of anyone. Did not receive a call back. B) Multiple requests on restaurants went unanswered: example, additional coffee or water. C) Drink services by the pool are subpar. Started ordering two drinks at a time since I was not sure how long it will take them to come back. Drink service by the beach was nonexistent for three out of the four days we were there: One waiter every 2 or 3 hours. Property A) Main pool complex and 3-4 restaurants closed for renovations. While I understand this is low season and why they are close for renovations I think this information should be clearly communicated while booking rather than after arrival to the hotel. One of the days could not sit by the pool since all the spots were taken (main pool was closed) -Wi-Fi is spotty at best in our rooms -AC in the rooms is not working properly. The best explanation I got is that there is a sensor that if it does not detect activity for a set number of hours it will turn the AC off until it reaches a set temperature. We set the AC to 68 and work fine during the day (as long as there was movement in the room?), at night it will get to 71 or 72 before it started working again. Positive: -Installations are well kept -Food is great, especially at Tauro and Gaia -Service on some areas of the hotel are excellent (what you would expect): Cafe maya, Gaia and Tauro for example
Hotels of Earth · questions
- Is Fairmont Mayakoba Riviera Maya - All Inclusive really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
Please note that an additional fee of USD $30 per person per night is charged separately. WiFi is included once resort fee is paid. Offers cannot be combined with other promotions, spa discounts or special rates, and do not apply to group bookings, special events or tournaments.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
›Parking
Free private parking is possible on site (reservation is not needed).
›Internet
WiFi is available in all areas and is free of charge.
›Children and extra bed policy
Children of any age are allowed.
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›Pets
Pets are allowed. Charges may be applicable.