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Mercure Queenstown Resort

★★★★ Sainsbury Road, Queenstown, NZ

8 guest rating· 2018 reviews

About this hotel

Stunning Mountain Views and Luxury Amenities

The Mercure Queenstown Resort offers breathtaking views of the Remarkables Mountains and Lake Wakatipu. Guests can enjoy a seasonal outdoor pool, spa pools, a gym, and a sauna for relaxation and leisure.

Gourmet Dining and Scenic Restaurants

Indulge in local produce and wines at the South Eatery Restaurant, featuring an atrium and panoramic views. Start your day with a buffet breakfast at the Rises Restaurant, and savor à la carte meals at the South Eatery Restaurant in the evenings.

Cozy Rooms with Modern Comforts

Each room provides views of the gardens or Lake Wakatipu and mountain ranges. Enjoy amenities like tea/coffee facilities, a small refrigerator, and an LED satellite TV for your entertainment.

Experience luxury and comfort at Mercure Queenstown Resort - book now for an unforgettable stay!

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Rooms & rates

Deluxe Room, 1 King Bed, Lake View

Sleeps 2 · 28 m² · King bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Shower

King Room with Lake View

Sleeps 3 · 28 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Shower

Superior Lake View Room with King Bed

Sleeps 3 · 28 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Shower

Standard Garden View Room with Two Double Beds

Sleeps 4 · 25 m² · 2× Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Shower

Standard Garden View Room with King Bed

Sleeps 3 · 23 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Shower

Superior Lake View Room with Two Queen Beds

Sleeps 4 · 29 m² · 2× Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Shower

Standard Lake View Room with Two Queen Beds

Sleeps 4 · 26 m² · 2× Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Shower

Amenities

  • Free WiFi
  • Kids' pool
  • Outdoor pool
  • Swimming pool
  • Spa/wellness center
  • Sauna
  • Fitness facilities
  • Accessible parking
  • Private parking
  • Breakfast in the room
  • Breakfast takeaway containers
  • Restaurant
  • Bar
  • Screens / Barriers between staff and guests for safety
Show all 94 amenities
  • Snack bar
  • Air conditioning
  • Sun loungers or beach chairs
  • Mini golf
  • Ski storage
  • Skiing
  • 24-hour front desk
  • Tour desk
  • Mobile app for room service
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Access to health care professionals
  • Babysitting/child services
  • Bike tours
  • Bowling
  • Canoeing
  • Car hire
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Concierge service
  • Cycling
  • Daily housekeeping
  • Delivered food - securely covered
  • Designated smoking area
  • Diving
  • Dry cleaning
  • Express check-in/check-out
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Fruits
  • Garden
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Happy hour
  • Heating
  • Hiking
  • Hot tub/Jacuzzi
  • Ironing service
  • Key card access
  • Kid meals
  • Kid-friendly buffet
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Meeting/banquet facilities
  • Outdoor fireplace
  • Outdoor furniture
  • Packed lunches
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Picnic area
  • Process in place to check health of guests
  • Public transport tickets
  • Safety deposit box
  • Sanitized tableware & silverware
  • Shared lounge/TV area
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Snorkelling
  • Soundproof rooms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Steam room
  • Sun terrace
  • Terrace
  • Vending machine - drinks
  • Vending machine - snacks
  • Walking tours
  • Wine/champagne

Location

© OpenStreetMap contributors

Sainsbury Road, Queenstown, NZ

Check-in
from 02:00 PM to 12:00 AM
Check-out
until 11:00 AM

What guests say82018 reviews

+ Great views+ Comfortable stay+ Good location+ Helpful staffNoise from neighborsOutdated amenitiesPoor soundproofing
Cleanliness7.5
Service8.5
Location9.0
Room Quality7.0
Amenities8.0
Value for Money8.0

Clean, comfortable and convenient.

7.0

Our room with lake view was really good. The breakfast was good. The property is maintained to a good standard.

The lift feels a bit old and tired. The carpet flooring and the wallpaper coverings on the walls in the room also look old and tired. Paying for parking each day was disappointing.

Harshal Dattatray · NZ · 2026-07-24

Guest review

7.0

Room was comfy

Noisy - we can clearly hear people in the corridor, I guess when they walking outside they can hear us too. Bathroom looks outdated

Vijay · AU · 2026-07-23

Guest review

10.0

Excellent facilities, friendly and helpful staff, clean, warm and safe. Great base for exploring Queenstown and surroundings. Everything was as hoped for or more. Definitely recommend.

The room service menu could use a bit more variety, sanitary bins were not present in our bathroom.

Lever · AU · 2026-07-22

Guest review

8.0

The view from this place is amazing

The heater wasn't working, and toilet was not flushing and the sink was filling up to top and the water was getting stuck which was very annoying

Ravinder · NZ · 2026-07-21

Beautiful views

10.0

Amazing location and views. Comfortable rooms and good facilities to utilise within hotel itself

Luke · AU · 2026-07-20

Will ignore this next time

2.0

Only View was ok and we paid $300 for view

Carpet was really Dirty, Washroom doesn't have lock, Washroom glass was not screw from bottom

Harsimran · NZ · 2026-07-20

Good to know

Please note, there is a 1.4% credit card surcharge when using a credit card. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A deposit may be required at the property.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Parking

Free private parking is possible on site (reservation is not needed).

Internet

WiFi is available in public areas and is free of charge.

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 2 years old stay for free when using an available cot.

Children up to and including 15 years old stay for free when using an existing bed.

People no matter the age stay for NZD 65 per person per night when using an available extra bed.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.