AQUA Hotel Aquamarina & Spa♡

Excellent experience all round.

10.0

We arrived late in the evening on the 7th of November, and were welcomed with a friendly face and a welcoming smile. The services all round were excellent. I also have to comment on the individual in the dinning hall. I wish I had known his name, I think may have also been a manager in the dinning hall. He showed excellent customer service skills and service. This person consistently provided exceptional service by attentively listening to the customers concerns, responding with patience and resolving issues efficiently, often receiving praise from customers for their helpful and friendly demeanour. Thank you ALL at the Aqua Hotel, and we look forward to seeing you again soon.

Brilliant service good facilities

10.0

Brilliant trip staff were very attentive and professional always welcomed us with a smile, facilities were great very clean and staff welcoming and friendly

Guest review

8.0

Rooms provided and room services needs improvement. Buffet during half board was delicious satisfying each diet, additionally mentioning the ingredients. Beach was within 5 minutes of walking. Clean and magical

Nice hotel

8.0

Stayed for one week 21-28th Sept, booked a Junior Suite which i can recommend Room was serviced every day and had everything we needed. The suites are well designed with a dressing area and seating area, the only disappointment was that our room faced the mountains and got very little direct sun. We booked B&B, and there was plenty of choice. However, the restaurant area was very busy, we varied our times, but there are a lot of rooms so it was always busy. Service in the bar was slow at times, particularly when the restaurant was closing, and they didn't seem keen on you actually going up to the bar for service. There was entertainment each night, but it's not our thing however the bar area was always full. The pool area is small, but there are plenty of sunloungers at all times. The location is good with shops and a supermarket right outside, plenty of restaurants along the promenade, but they nearly all serve the same menu. The hotel has a separate restaurant attached which is as good as most. The railway runs right along the coast just over the road from the pool are so you need to use the underpass about 100 metres along the road to get to it.

Guest review

2.0

I booked via Expedia booking no 73257973527098 confirmation no 68db7148ab6ee2232e73a07c 73257973527098 My flight was delayed and i couldn’t fly. Moreover beside giving me refund for the compensation as i couldn’t fly, i received the mail that u dont wanna refund me. But u shud as i wasnt able to tarvel to spain I mailed your team but it was a no success I was travelling from uk but it shows why shud i not

Fantastic 14 Day Break

10.0

Returned 1 week ago after a fantastic break at the Aquamarina. We had a Premier Junior Suite and have no complaints whatsoever. We paid a supplement to upgrade for guarenteed pool/sea view, well worth doing. The room was cleaned daily with towels changed and the sheets changed on request. Toothbrushes, shaving kit, comb, sewing kit etc as well as toiletries all supplied. The room was not tired in the slightest, balcony was very narrow however we could see that from pictures prior to booking. The room is cleverly designed making the most of the space available. We were warned at reception that the card / key for the room could deactivate if near phone or bank cards etc. Wasnt an issue over the fortnight. Safe in room as well as sufficient air conditioning. I see some complaints about having to purchase water - That was fine as i never expected it to be supplied in the first place and plenty of local shops / supermarkets. We were B&B which offered a fantastic range of breakfast choice for all, including glasses of Cava if you wished. The cocktails in the bar area were fantastic and a special mention to Gemma who makes a mean cocktail. We had a slight accident where a cocktail was knocked over at our table (our fault) however the waitress replaced this instantly. Location is fantastic. We did have one issue with the language barrier however the english speakers were the minority and to be honest I cant speak French or Spanish therefore cant blame anyone else. No issue with sunbeds, yet even when its quiet you still get the strange ones that go to put a towel over their bed early despite there being plenty for all. I would have no problem recommending this hotel. Staff all very friendly, entaertainment every day and evening - Just go relax and enjoy the experience.