The Anniversary Inn - Fifth South♡

Guest review

8.0

− The bed could have been a little softer.

Horrible Disgusting and VERY DISTURBING!!!!

2.0

I would give this place minus zero if I could!!!! Horrible experience from start to finish! I will start at the beginning, we walked into less than competent front office staff that could not help at all with a gift certificate I had purchased. Long story short this place has been sold to a group of individuals that give a crap less on customer service, keeping the place clean and sanitary, and safe! It took us over an hour and still no answers on checking in, so they said we will take your credit card for incidental while we figure out why you can’t use one of the three gift cards I have on file. I bought multiple stays on a Black Friday special. So in all of the chaos we decide to go to dinner and come back only to find that they had charged us full price and told us we aren’t honoring your gift certificates!!! What the Sam Hell is that?? You can take a thousand dollars in purchased gift cards and just say NO you can’t use them?? Great customer service people! Then as all of this is going on I see a 45 year old woman walk in with a fourteen year old boy and they make their way to a room! There is a strict no minor policy in an adult hotel but more importantly is this a pedophilia situation and they are turning a blind eye??? EVERY DISGUSTING and DISTURBING.. I’m so upset by this because something just feels off and wrong about it I bring it to the front desks attention and once again no help, no care. It totally ruins my mind set for the entire night in total distress a child could be in a very scary situation. With all of that I didn’t even get to express how bad they dropped the ball on my 400.00 a night room experience. The room was so filthy and aged we couldn’t even relax. At one point we look at the picture hanging on the wall and both of us agreed it was a male body fluid running down the picture that had dried!🤮 carpet was filthy throughout the whole place, hooks missing off of the walls. The room Looked like it has been used hard with no maintenance EVER! I feel like it is a bed bug and disease epicenter!! Oh yeah and don’t pay for extras like cheesecake.. you will personally have to go down at 10:30 and ask for it!!! No making a special occasion special anymore!!! Literally you are far better off to go to the motel eight its equivalent but soooo much cheaper!! But for of us with the ability to I’m taking my business to the Grand America where I know it’s clean and you are treated like you just spent 400 dollars on a room! Thank you very much Anniversary Ann for totally ruining what was a special day for us!!!!!

I'll be back.

8.0

I hadn't been there before and the fun room decor was a blast. I'd like to choose my room in advance the next time I come. Try out different decors! Exterior didn't look promising but the interior was very fun!

− It's not that easy to get to the entrance. You should change the address to 5th South to make it easier to find.

Will not stay there again

3.0

Close to Rice Eccles

− Customer Service and employees

Guest review

9.0

Me gustó la temática, y como te dejan el desayuno en la habitación, la bañera de hidromasaje también perfecta

− No me gustó la cama y almohadas, realmente por el precio que pagamos por una noche, la cama no fue muy cómoda, cuando te acuestas se siente la madera de abajo, dormimos regular realmente, tampoco pensé que la botella que incluían en el alojamiento era zumo de manzana pensé que era vino o champagne

Was not impressed with the cleanliness of the room.

3.0

Property was quiet and peaceful

− Location. Was out of the normal hustle and bustle of things.