Franklin Suite Hotel♡

Guest review

4.0

I would not stay here again. There was no hot breakfast as advertised, could not access the underground parking, the rooms are not great, I had repeated issues with my key card not working, and the wifi was so poor at times that I could not connect to do even basic things like send emails.

Guest review

6.0

Overall the stay way decent, friendly staff, room was clean. Two things stood out that annoyed me a bit, no real breakfast they out out a lunch bag each day with a juice, apple , muffin, yogurt. The second thing is they have underground parking however not available for short term guests.

Guest review

4.0

This is based on the fact that it is in Ft Mac but the hotel is more like a poorly run condo air bnb. First overall look was that it wants to be a hotel but the furniture was damaged and disorganized with a layer of construction dust on everything as they complete renovations. Nice kitchenette but 2 bowls and 2 cups aren't doing me any good with nothing to cook on and no coffee filters for the machine. It was freezing in the suite and I walked to the front desk for an extra blanket as I could not change the thermostat from A/C to heat. The woman said she would "call the room phone" but there is no phone in the room. She did come up to the room with a thin sheet as my blanket because she could not find anything else. It was for a smaller bed and didn't help. After 2 nights I returned to the front desk to request the room be tidied because they only provided 2 face cloths and the garbage needed to be taken out. The woman at the desk informed me that they only clean after 3 nights .. that just did not make sense to me as they did not provide enough towels and space to allow a 3 night stay without replenishing supplies. I didn't need the floor mopped or the bed made, just some darn towels and a larger garbage bin. The amenities are non existent. Overall, I just could not stay there for another night and left early even though I ended up paying for the full time booked. I can't fault them for charging me but I was just so uncomfortable that I had to go home.

Guest review

4.0

The room did not have clean furniture in it, the furniture was incredibly worn and tattered. The bathroom had broken tiles, falling off the walls. The repairs on the ceilings and walls were terrible. It felt like I was staying in a low end apartment. Not having a breakfast but instead a "bagged" breakfast was sub-par. We have frequented this hotel consistently for years but will be looking for other options in the future.

Guest review

8.0

The staff are the greatest, they make my stay so easy,2nd time Ive stayed there. I'll go back in a minute

Guest review

4.0

There were signs stating the hotel had bugs (not bed bugs) and that this was normal because they were surrounded by a forest. I've stayed at other hotels in Ft Mac this is not the case. There were bugs in my shower and even in my bed when i pulled back the covers. Also only one plug in worked so it was lamp or laptop. Will not stay again.