Family Room
Sleeps 5 · 27 m² · 2× Twin bed, Double bed, Sofa bed
- Desk
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Shower
New Continental Hotel; Sure Hotel Collection by Best Western
★★★ Millbay Road, Plymouth, GB
8 guest rating· 3688 reviews
About this hotel
Modern Rooms with Amenities - New Continental Hotel; Sure Hotel Collection by Best Western offers contemporary designed rooms with en suite bathrooms, TV, and facilities for tea and coffee, ensuring a comfortable stay for guests.
Leisure Complex - The hotel features an on-site leisure centre with an indoor swimming pool, steam room, sauna, solarium, and a fully equipped gym, providing ample opportunities for relaxation and fitness activities.
Delicious Dining Options - Guests can indulge in British cuisine with a European influence at Steve’s Brasserie, offering dishes made from local produce. The Roma Bar also provides a cozy lounge area with a variety of drinks and hot snacks.
Experience convenience, comfort, and leisure all in one place at New Continental Hotel; Sure Hotel Collection by Best Western. Book now for an unforgettable stay!
Rooms & rates
Small Single Room - Non-Smoking
Sleeps 1 · 12 m² · Twin bed
- Desk
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Shower
Small Twin Room
Sleeps 2 · 14 m² · 2× Twin bed
- Desk
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Shower
Standard Room, Multiple Beds, Non Smoking, Connecting Rooms
Sleeps 5 · 36 m² · Double bed, 3× Twin bed
- Desk
- Private bathroom
- Free WiFi
- Shower
- TV
Superior Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds)
Sleeps 2 · 22 m² · Queen Bed
- Desk
- Private bathroom
- Free WiFi
- TV
- Hair dryer
Small Double Room - Non-Smoking
Sleeps 2 · 14 m² · Double bed
- Desk
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Shower
Family Room with Bathroom
Sleeps 5 · 36 m² · 3× Twin bed, Double bed
- Desk
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Shower
Standard Twin Room - Non-Smoking
Sleeps 2 · 16 m² · 2× Twin bed
- Desk
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Shower
Double Room with Four Poster Bed and Spa Bath
Sleeps 2 · 26 m² · Double bed
- Desk
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Shower
Family Room with One Double Bed and Two Single Beds - Non-Smoking
Sleeps 4 · 23 m² · 2× Twin bed, Double bed
- Desk
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Shower
Amenities
- WiFi available
- Heated pool
- Indoor pool
- Swimming pool
- Fitness/spa locker rooms
- Sauna
- Fitness center
- Fitness facilities
- Parking
- Private parking
- Restaurant
- Bar
- Screens / Barriers between staff and guests for safety
- 24-hour front desk
Show all 53 amenities
- Room service
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Daily housekeeping
- Dry cleaning
- Electric vehicle charging station
- Facilities for disabled guests
- Fax/photocopying
- First aid kit available
- Food delivered to guest room
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Ironing service
- Key card access
- Kid meals
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Meeting/banquet facilities
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Sanitized tableware & silverware
- Shallow end
- Shared stationery like menus, pens are removed
- Smoke alarms
- Staff adhere to local safety protocols
- Steam room
- Wine/champagne
Location
Millbay Road, Plymouth, GB
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 11:00 AM
What guests say83688 reviews
+ Friendly staff+ Great location+ Good value for money+ Pool and facilities− Cleanliness issues− Outdated amenities− Food quality concerns
Cleanliness7.1
Service9.1
Location9.2
Room Quality7.6
Amenities8.1
Value for Money8.1
Comfortable beds nice and quiet at night.
8.0Good location near to most things we wanted to see and do
Not value for money
3.02 receptionists
− The hopelessness of a member of staff when trying to alter my booking!! She was incapable of communicating ( language barrier) I thought I was being scammed. !! The whole booking became a fiasco !!
Guest review
8.0− restaurant fermé
Great value in the heart of the city
9.0Right in the heart of the city. Excellent value (£67 for a double) really helpful and friendly receptionist (Harriet) who was superb. Parking was available for £7. I would recommend the place.
− Nothing really.
Guest review
6.0Staff were excellent
− It's a heritage site, and so there are no aircon, and the room is outdated. Because it's mid summer, the lack of Aircon was the issue.
Mixed experience
6.0Staff were all really friendly. Had a bar meal which we enjoyed.
− We had a poor experience using the pool with our children. Firstly, there had been an issue with the boiler so it was freezing. The biggest issue however were other users. The hotel allows memberships so while we were there, 6 local people were using the pool for swimming. They took the entire breadth of the pool for lane swimming and there was no space for the kids to do what kids do in pools - I.e. play and practice holding breath underwater etc. one man insisted that the kids should be swimming lengths the same as him. The kids felt so uncomfortable they wanted to leave after 10 mins in the water. We travel often and select hotels with a pool for the kids to enjoy. Some hotels have selected family time which we don’t mind, others have dedicated lanes roped off, also fine. In this case the entire pool was commandeered by local members who allowed no room for us unless we only wanted to lane swim (which are kids are too small for). This hotel has not understood that different users of a pool have different purposes for using it and so we were pushed out. After spending a good bit of money to stay here because it had a pool, this left a really sour taste and so despite the staff themselves being nice, we cannot recommend this hotel to families. The needs of the gym members seemed more important and we were unwelcome and felt unable to utilise the facilities we had paid for.
Good to know
Guests are required to show upon arrival the credit card used for the booking.
Your card will be pre-authorized upon check-in.
Please note that car parking is subject to availability and cannot be reserved.
If you have reduced mobility please contact the reception team for more details on our entrance that provides easier access.
If you are traveling from overseas you must present a passport upon check in.
›Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
›Internet
WiFi is available in all areas and is free of charge.
›Pets
Pets are not allowed.
›Parking
Private parking is possible on site (reservation is not possible) and costs GBP 7 per day.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
Children from 6 years old to 17 years old stay for £10 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.