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Hotels of Earth

Shangri-La Guangzhou

★★★★★ 1 Hui Zhan Dong Road, Hai Zhu District, Guangzhou, Guangdong, 510000, Guangzhou, CN

8.8 guest rating· 128 reviews

The five stars

Shangri-La Guangzhou holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Full-service spa, Fitness facilities, Sauna, Concierge service and Outdoor pool - seasonal.

Guests score it 8.8/10 across 128 reviews.

About this hotel

Welcome to Shangri-La Guangzhou, your exquisite escape in the vibrant Haizhu district, where luxury and comfort blend perfectly.

Indulgent Spa Services

Unwind at our full-service spa, offering rejuvenating massages, body treatments, and facials designed to melt away stress and invigorate your spirit.

Gastronomic Delights

Savor culinary excellence at SE Asia Kitchen & Bar among our six diverse dining options, or enjoy the convenience of 24-hour room service and delicious snacks at our coffee shop.

Exceptional Amenities

Stay active with a 24-hour health club, indoor pool, and outdoor tennis court, while enjoying seamless connectivity with complimentary wired and wireless internet access throughout the hotel.

Experience ultimate relaxation, delectable cuisine, and exceptional amenities at Shangri-La Guangzhou. Book your stay today!

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Rooms & rates

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Deluxe Room, 2 Twin Beds, River View

Sleeps 3 · 42 m² · 2× Twin bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower

<p><strong>2 Twin Beds</strong></p><p>452-sq-foot room with river views </p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 32-inch LCD TV with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (stocked with some free items), electric kettle, and 24-hour room service</p><p><b>Sleep</b> - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p>Smoking And Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Horizon Deluxe King Room

Sleeps 3 · 44 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower

<p><strong>1 King Bed</strong></p><p>474 sq feet </p><br/><p><b>Club Level</b> - Club Lounge access, buffet breakfast, light refreshments, internet access in the lounge, and 2 hours of meeting room use (subject to availability)</p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 32-inch LCD TV with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (stocked with some free items), electric kettle, and 24-hour room service</p><p><b>Sleep</b> - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p>Smoking And Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Premier Room, 2 Twin Beds, River View

Sleeps 3 · 42 m² · 2× Twin bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower

<p><strong>2 Twin Beds</strong></p><p>452-sq-foot room with river views </p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 32-inch LCD TV with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (stocked with some free items), electric kettle, and 24-hour room service</p><p><b>Sleep</b> - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Wheelchair accessible</p><p>Smoking And Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Horizon Deluxe, Basic Room, 2 Twin Beds, River View

Sleeps 3 · 44 m² · 2× Twin bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower

<p><strong>2 Twin Beds</strong></p><p>474-sq-foot room with river views </p><br/><p><b>Club Level</b> - Club Lounge access, buffet breakfast, light refreshments, internet access in the lounge, and 2 hours of meeting room use (subject to availability)</p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 32-inch LCD TV with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (stocked with some free items), electric kettle, and 24-hour room service</p><p><b>Sleep</b> - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p>Smoking And Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Horizon Deluxe, Basic Room, 1 King Bed, River View

Sleeps 3 · 44 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower

<p><strong>1 King Bed</strong></p><p>474-sq-foot room with river views </p><br/><p><b>Club Level</b> - Club Lounge access, buffet breakfast, light refreshments, internet access in the lounge, and 2 hours of meeting room use (subject to availability)</p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 32-inch LCD TV with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (stocked with some free items), electric kettle, and 24-hour room service</p><p><b>Sleep</b> - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p>Smoking And Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Deluxe Room, 2 Twin Beds

Sleeps 3 · 42 m² · 2× Twin bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower

<p><strong>2 Twin Beds</strong></p><p>452-sq-foot room with city views </p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 32-inch LCD TV with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (stocked with some free items), electric kettle, and 24-hour room service</p><p><b>Sleep</b> - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p>Smoking And Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Deluxe Room, 1 King Bed

Sleeps 3 · 42 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower

<p><strong>1 King Bed</strong></p><p>452-sq-foot room with city views </p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 32-inch LCD TV with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (stocked with some free items), electric kettle, and 24-hour room service</p><p><b>Sleep</b> - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p>Smoking And Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Deluxe Room, 1 King Bed, River View

Sleeps 3 · 42 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower

<p><strong>1 King Bed</strong></p><p>452-sq-foot room with river views </p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 32-inch LCD TV with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (stocked with some free items), electric kettle, and 24-hour room service</p><p><b>Sleep</b> - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p>Smoking And Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Premier Room, 1 King Bed, River View

Sleeps 3 · 42 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower

<p><strong>1 King Bed</strong></p><p>452-sq-foot room with river views </p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 32-inch LCD TV with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (stocked with some free items), electric kettle, and 24-hour room service</p><p><b>Sleep</b> - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Wheelchair accessible</p><p>Smoking And Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Executive Suite, 1 King Bed

Sleeps 3 · 87 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower

<p><strong>1 King Bed</strong></p><p>936-sq-foot soundproofed room with river and garden views </p><br/><p><b>Executive Level</b> - Club Lounge access, buffet breakfast, light refreshments, internet access in the lounge, and 2 hours of meeting room use (subject to availability)</p><p><b>Layout</b> - Separate sitting area</p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 32-inch LCD TV, premium channels, and DVD player</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (stocked with some free items), electric kettle, and 24-hour room service</p><p><b>Sleep</b> - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p>Smoking And Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Amenities

  • Free WiFi
  • Outdoor pool - seasonal
  • Pool sun loungers
  • Pool umbrellas
  • Wheelchair-accessible pool
  • Conference space
  • Coworking spaces
  • Full-service spa
  • Wheelchair-accessible spa
  • Sauna
  • Fitness facilities
  • Free RV, bus, truck parking
  • Free self parking
  • Wheelchair accessible parking
Show all 59 amenities
  • Wheelchair-accessible van parking
  • Snack bar/deli
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • 24-hour front desk
  • Safe-deposit box at front desk
  • 24-hour health club
  • Accessible airport shuttle
  • No accessible airport shuttle
  • Airport transportation - pickup (surcharge)
  • Arcade/game room
  • ATM/banking
  • Ballroom
  • Banquet hall
  • Bicycle rentals nearby
  • Concierge service
  • Conference center
  • Designated smoking area
  • Electric car charging station
  • Elevator
  • Express check-in
  • Express check-in/check-out
  • Express check-out
  • Free wired internet
  • Garden
  • Gift shops or newsstand
  • Grocery/convenience store
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Lifeguard on site
  • Limo or town car service available
  • Luggage storage
  • Meeting rooms
  • Multilingual staff
  • Outdoor entertainment area
  • Picnic area
  • Playground on site
  • Porter/bellhop
  • Reception hall
  • Shopping on site
  • Steam room
  • Tours/ticket assistance
  • Wedding services
  • Wheelchair accessible

Location

© OpenStreetMap contributors

1 Hui Zhan Dong Road, Hai Zhu District, Guangzhou, Guangdong, 510000, Guangzhou, CN

Check-in
from 02:00 PM to 12:00 AM
Check-out
until 12:00 PM

What guests say8.8128 reviews

+ Friendly staff+ Great pool and amenities− Front desk check-in professionalism could improve− Some food options are pricey
Cleanliness8.5
Service9.0
Location8.8
Room Quality8.9
Amenities9.0
Value for Money8.4

Exceptional Service Beyond Language

10.0

I had a wonderful stay at Shangri-La Guangzhou and was truly touched by the attentiveness of the staff across all departments. The front desk, breakfast staff, concierge, and housekeeping teams were all warm, patient, and proactive, always communicating with kindness and genuine care.

Expedition748897 · 2026-01-08

Praise Letter to Shangri-La Guangzhou

10.0

Returning to Shangri-La Guangzhou after three months, everything here still feels so warm, just like coming back to a home I never left. This familiar and heartfelt experience made my stay full of happiness. Since the booking stage, Ryan has provided professional and enthusiastic assistance as always—such a great experience! During my stay, I was extremely satisfied with Wing and Weylie's service and care. There was also a gentleman at the lounge, sorry I can't remember his name, but his English is excellent, and his service was very appropriate and thorough, professional yet humble. With this letter, I would like to extend my sincere gratitude and heartfelt praise to all the staff of the hotel.

SIJIGANG · 2025-12-26

Where Hospitality Feels Intentional

10.0

Shangri-La Guangzhou is a masterclass in leadership-led hospitality. What distinguishes this hotel is not only its elegance or location, but the clarity of vision behind it. There is a rare sense of alignment here — between management, team, and guest experience — that can only come from thoughtful leadership and a deeply rooted service culture. The consistency of warmth, professionalism, and attention to detail across every touchpoint speaks volumes. You feel it immediately: this is a place where people are valued, empowered, and proud of what they do — and that feeling reaches the guest effortlessly. Over time, Shangri-La Guangzhou becomes more than a destination. It becomes a second home, built on trust, care, and human connection. This is hospitality done with intelligence, heart, and quiet confidence.

tamara4444JN · 2025-12-24

Didn’t Expect to Lose a Battle With a Pillow Here

4.0

I had a small but surprising issue during my recent stay. I’ve stayed at this hotel multiple times over the years — including during the COVID period — and never had any problems. My last stay was about two years ago, and everything had always been fine, which made this experience even more unexpected. On my first night this time, I took a nap on the bed and later woke up with itchy eyes. By the next morning, my eyes were completely red and bloodshot. I’m sensitive to dust mites, and the reaction felt similar to when pillowcases or pillows haven’t been cleaned for a while. I reported it the next morning and asked for fresh pillows. When I came back later that day, a fruit plate had been delivered, and the pillows were replaced that night. After that, I had no more issues — which means the hotel does have perfectly clean pillows; I guess I was just unlucky enough to get the one that wasn’t. To be honest, if this had happened at a $15 guesthouse near the airport, I would have shrugged it off. But experiencing it at a Shangri-La was surprising enough that I’m leaving a two-star review, even though the situation was eventually resolved.

Shalistera · 2025-11-22

Superb service

10.0

Ms Beryl Jiao was the best. She embodied the spirit of genuine hospitality: always happy to help, approachable & accomodating, patient & clear with her instructions, and generous with her time. At the end of every Canton Fair day, we looked forward to her seeing us off on our night adventure & coming home to update her how we faired. We learned so much from her. Everytime we went out, she made sure we knew the different modes of getting around the hotel & that we were confident enough to explore them. Her depth of experience was obvious because she always anticipates how we could avoid making mistakes with our commute. Congrats to the whole Shangri-la Guangzhou team who exudes the same joy & pursuit of excellence in their service. There were plenty of staff spread in different parts of the lobby to assist. Everyone was eager and available to connect with their customers even despite this busy time. Their warmth and sincerity can be felt - they were always ready to assist without being intrusive. Special mention to Ms Sita Chen who assisted us with the room bookings for our team for phase 3 of the fair. She was kind and meticulous to detail and very responsive to my many many queries. It was a great first time experience at phase 1 and looking forward to coming back for the last phase of the fair.

965mirabelles · 2025-11-02

Guest review

6.0

Room Cleaning staff is friendly and kind ,however , front desk check in staff were not professional .

Hiu shuen · 2025-10-07

Hotels of Earth · questions

Is Shangri-La Guangzhou really a five-star hotel?
Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

The seasonal pool will be open from April to November.

Pool access available from 6:00 AM to 11:00 PM.

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

›Pets

Pets not allowed

›Covid

Guests must provide a negative COVID-19 test result

›Covid

Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours

›Check-in & Check-out

Contactless check-out is available

›Health & Safety

Guests must provide health documentation

›Parking

Parking height restrictions apply

›General

Professional property host/manager

›Check-in & Check-out

Contactless check-in is available

›Covid

Minimum age for negative COVID-19 test result requirement: 1