Superior Room, 1 Queen Bed
Sleeps 3 · 27 m² · Queen Bed
- Desk
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Free WiFi
Mercure Santiago Centro
★★★★ Alameda Bernardo O`Higgins, 632, Santiago, CL
8.1 guest rating· 3660 reviews
About this hotel
Spacious Accommodations in Central Santiago
This 4-star hotel in Santiago offers spacious rooms in a prime location next to a subway station and close to major attractions like Cerro Santa Lucia and Plaza de Armas.
Outdoor Pool and Well-Equipped Gym
Enjoy a refreshing dip in the outdoor pool during the summer months and stay active in the well-equipped gym open year-round at Mercure Santiago Centro.
Delicious Dining Options and Chilean Wines
Indulge in a varied breakfast spread and savor international cuisine for lunch and dinner at the hotel's restaurant. Unwind at the Lobby Bar with a selection of fine Chilean wines.
Book your stay at Mercure Santiago Centro for a perfect blend of comfort, convenience, and exceptional service.
Rooms & rates
Superior King Room
Sleeps 3 · 27 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee machine
Junior Suite with One Queen Bed and Sofa Bed
Sleeps 3 · 54 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Additional bathroom
Junior Suite, 1 Queen Bed
Sleeps 3 · Queen Bed
- Desk
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Free WiFi
Classic Twin Room
Sleeps 4 · 27 m² · 2× Double bed
- Desk
- Air conditioning
- Private bathroom
- Shower
- Safety deposit box
Superior Room with 2 Double Beds
Sleeps 4 · 27 m² · 2× Double bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee machine
Standard Double Room
Sleeps 3 · 27 m² · Queen bed
- Desk
- Air conditioning
- Private bathroom
- Shower
- Safety deposit box
Amenities
- Free WiFi
- Outdoor pool
- Outdoor pool - seasonal
- Pool with view
- Swimming pool
- Fitness facilities
- Accessible parking
- Parking garage
- Breakfast in the room
- Breakfast takeaway containers
- Restaurant
- Bar
- Snack bar
- Air conditioning
Show all 78 amenities
- Pets allowed
- Pet bowls
- Sun loungers or beach chairs
- 24-hour front desk
- Tour desk
- Business center
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Airport shuttle (additional charge)
- Access to health care professionals
- Airport drop off
- Airport pick up
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Contactless check-in/check-out
- Daily housekeeping
- Delivered food - securely covered
- Dry cleaning
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Fruits
- Grocery deliveries
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Invoice provided
- Ironing service
- Key card access
- Kid meals
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Meeting/banquet facilities
- Outdoor furniture
- Packed lunches
- Physical distancing in dining areas
- Private check-in/check-out
- Process in place to check health of guests
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared lounge/TV area
- Shared stationery like menus, pens are removed
- Shuttle service (additional charge)
- Smoke alarms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Sun terrace
- Sun umbrellas
- Terrace
- Toilet with grab rails
- Wheelchair accessible
- Wine/champagne
Location
Alameda Bernardo O`Higgins, 632, Santiago, CL
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say8.13660 reviews
+ Good location+ Friendly staff− Cleanliness issues− Slow service
Cleanliness7.5
Service8.6
Location9.0
Room Quality7.9
Amenities8.3
Value for Money7.8
Bom custo beneficio em região degradada.
8.0Hotel de rede internacional com bom nível de manutenção e amenidades. Café da manha bastante completo. Academia 24hs com ponto de hidratação cortesia.
− Localização ruim apesar de central, entorno sujo. Estacionamento mal sinalizado. Gerenciamento deficiente do espaço do café da manhã, com muita fila nos horários de pico.
Guest review
10.0El personal del desayuno era muy amable, había variedad de alimentos, incluso algunos sin gluten, lo que se agradece. La habitaciones cómodas.
− Hubo un día que no hicieron aseo, según ellos el cartel decía que seguíamos ahí, pero yo me devolví para cambiarlo, por tanto estoy segura que decía que salimos. Se demoraron mucho en acoger el requerimiento, no querían y al final nos cambiaron de habitación. Me complicaba más que todo por la basura porque fui con mi bebé y estaban los pañales sucios.
Guest review
8.0Las camas son muy comodas
− El espacio para el desayuno tendria q ser mas grande
Guest review
10.0Personal muy atento. Felicitaciones.
− La comodidad
Guest review
8.0Das interieur und die Sauberkeit,.freundli hes Personal
− -
Guest review
6.0Todo bien solo que le falta mucha higiene en las habitaciones debajo de las camas todo sucio y más cuidado con sus toallas muy manchadas lo demás impecable comida muy buena
− Si de todas maneras sólo falta higiene sólo eso
Good to know
Please note the property charges upon check-in and in Chilean Pesos. If paying in US Dollars, the exchange rate of the day will be applied.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
* This additional fee (IVA) is not included in the hotel rates and must be paid separately.
Parking is provided by an external company and we offer you a discount on it
Room service is available from 7:30h to 22:00h
›Internet
WiFi is available in all areas and is free of charge.
›Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
›Pets
Pets are allowed. Charges may be applicable.
›Parking
Public parking is possible on site (reservation is not needed) and costs CLP 9200 per day.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
People 13 years old and over stay for CL$ 40,000 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.