Hotels of Earth

The Palmer Collective

★★★★ 12-14 Palmer Street, Townsville, AU

9.4 guest rating· 2730 reviews

About this hotel

Modern 4-Star Hotel in the Heart of Townsville

Luxurious Amenities : Enjoy a refreshing dip in the pool, relax in the spa, or stay active in the fitness centre. With free WiFi, cable channels, and convenient parking, your stay is sure to be comfortable and enjoyable.

Prime Location : Surrounded by restaurants, cafes, and boutiques on Palmer Street, and close to Townsville Shopping Centre, our hotel is the perfect base for your city exploration. Don't forget to visit the nearby Strand Park with its swimming pool, beautiful beaches, and vibrant community art displays.

Book now to experience the perfect blend of luxury and convenience at our modern hotel in Townsville.

Rooms & rates

Pick your dates — prices are live, not cached.

Queen & Single Room

Sleeps 3 · Queen Bed, Twin bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi

<p><strong>1 Queen Bed and 1 Twin Bed</strong></p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 52-inch TV with digital channels and Netflix</p><p><b>Food & Drink</b> - Mini-fridge, coffee/tea maker, electric kettle, and free bottled water</p><p><b>Sleep</b> - Pillowtop bed, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, free toiletries, and a hair dryer</p><p><b>Practical</b> - Safe, iron/ironing board, and desk</p><p><b>Comfort</b> - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 3 days </p> <p><b>Accessibility</b> - Fixed shower seat</p><p><b>Need to Know</b> - No cribs (infant beds) available</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

King & Single Room

Sleeps 3 · King bed, Twin bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi

<p><strong>1 King Bed and 1 Twin Bed</strong></p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 52-inch TV with digital channels and Netflix</p><p><b>Food & Drink</b> - Mini-fridge, coffee/tea maker, electric kettle, and free bottled water</p><p><b>Sleep</b> - Pillowtop bed, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, free toiletries, and a hair dryer</p><p><b>Practical</b> - Safe, iron/ironing board, and desk</p><p><b>Comfort</b> - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 3 days </p> <p><b>Accessibility</b> - Fixed shower seat</p><p><b>Need to Know</b> - No cribs (infant beds) available</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Deluxe King + Single

Sleeps 3 · Twin bed, Queen bed

The unit has 2 beds.

Deluxe King Room

Sleeps 2 · 21 m² · Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Shower

This air-conditioned double room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 1 bed.

Deluxe Queen Room

Sleeps 2 · 18 m² · Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Shower

This air-conditioned double room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 1 bed.

Deluxe Queen + Single

Sleeps 3 · 21 m² · Twin bed, Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Shower

This air-conditioned twin room is consisted of of a flat-screen TV with streaming services and a private bathroom. The unit has 2 beds.

Amenities

  • WiFi available
  • Fence around pool
  • Heated pool
  • Outdoor pool
  • Swimming pool
  • Fitness center
  • Fitness facilities
  • Free Parking
  • Accessible parking
  • Private parking
  • Street parking
  • Breakfast takeaway containers
  • Restaurant
  • Bar
Show all 56 amenities
  • Air conditioning
  • Tour desk
  • 24-hour security
  • Non-smoking rooms
  • Family rooms
  • Access to health care professionals
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Daily housekeeping
  • Delivered food - securely covered
  • Designated smoking area
  • Facilities for disabled guests
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Invoice provided
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Meeting/banquet facilities
  • Outdoor furniture
  • Packed lunches
  • Physical distancing in dining areas
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols
  • Vending machine - drinks
  • Vending machine - snacks
  • Wheelchair accessible
  • Wine/champagne

Location

© OpenStreetMap contributors

12-14 Palmer Street, Townsville, AU

Check-in
from 02:00 PM to 12:00 AM
Check-out
until 10:00 AM

What guests say9.42730 reviews

+ Friendly staff+ Great location+ Clean rooms+ Comfortable beds− Noise from surrounding area− Limited room amenities
Cleanliness9.1
Service10.0
Location10.0
Room Quality8.6
Amenities8.6
Value for Money9.6

Guest review

9.0

Location, clean.

− Priced appropriately

Smith · AU · 2026-07-24

Clean and good food

10.0

Friendly staff and rooms were clean

Wayne · AU · 2026-07-23

Excellent, will be back.

10.0

Excellent coffee in the restaurant, location is outstanding, that is why we always stay here.

− Only suggestion i would make is would be great if the beds were a King size or something similar as they are to small.

Andy · AU · 2026-07-22

Guest review

6.0

Location was Good

− Car park is very limited, I had to park in the street as there was not enough parking. This is quite a negative and reflected in my score.

Craig · AU · 2026-07-20

Good to know

Please note that there is a 1.5% surcharge when you pay with a credit card at the hotel’s front desk.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A deposit may be required at the property.

›Parking

Free private parking is possible on site (reservation is not possible).

›Pets

Pets are not allowed.

›Internet

WiFi is available in the hotel rooms and is free of charge.

›Children and extra bed policy

Children of any age are allowed.

Children up to and including 1 year old stay for free when using an available cot.

Children up to and including 10 years old stay for free when using an existing bed.

You haven't added any extra beds.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

›Groups

No special conditions apply for groups.