Hotels of Earth

Sheraton Grand Shanghai Pudong Hotel & Residences

★★★★★ No 38 Pujian Road, Shanghai, Shanghai, 200127, Shanghai, CN

8.4 guest rating· 266 reviews

The five stars

Sheraton Grand Shanghai Pudong Hotel & Residences holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Fitness facilities, Terrace, Sauna and Concierge service.

Guests score it 8.4/10 across 266 reviews.

About this hotel

Experience the ultimate blend of luxury and convenience at Sheraton Grand Shanghai Pudong Hotel & Residences, your perfect getaway in the heart of Shanghai.

Recreational Retreat

Indulge in relaxation with our indoor pool, soothing hot tub, and rejuvenating sauna. Perfect for unwinding after a day of exploring the vibrant city.

Culinary Delights

Savor a variety of dining options at our three restaurants or opt for personalized 24-hour room service. Don't forget to unwind at our stylish bar/lounge with your favorite drink.

Business and Events

With over 16,000 square feet of event space, including state-of-the-art meeting rooms and a business center, we cater to your professional needs in style.

Don’t miss the chance to enjoy an unforgettable stay—book your escape at our luxurious hotel today!

Rooms & rates

Superior Room, 2 Twin Beds, Garden View

Sleeps 2 · 42 m² · 2× Twin bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower
  • Deep soaking bathtub

Executive Room, 1 King Bed

Sleeps 2 · 42 m² · King bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower
  • Deep soaking bathtub

Premier Room, 2 Twin Beds

Sleeps 2 · 42 m² · 2× Twin bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower
  • Deep soaking bathtub

Premier Suite, 1 Bedroom, Garden View

Sleeps 2 · 84 m² · King bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower
  • Deep soaking bathtub

Premier Room, 1 King Bed

Sleeps 2 · 42 m² · King bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower
  • Deep soaking bathtub

Superior Room, 1 King Bed, Garden View

Sleeps 3 · 42 m² · King bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower
  • Deep soaking bathtub

Executive Room, 2 Twin Beds

Sleeps 2 · 42 m² · 2× Twin bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower
  • Deep soaking bathtub

Amenities

  • Free WiFi
  • Pool sun loungers
  • Wheelchair-accessible pool
  • Conference space
  • Free newspapers in lobby
  • Wheelchair-accessible spa
  • Sauna
  • 24-hour fitness facilities
  • Fitness facilities
  • Wheelchair-accessible fitness center
  • Free self parking
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Breakfast available (surcharge)
Show all 58 amenities
  • Vegetarian breakfast available
  • Wheelchair-accessible on-site restaurant
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Accessible shuttle
  • ATM/banking
  • Ballroom
  • Banquet hall
  • Braille or raised signage
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Concierge service
  • Double-glazing on all windows
  • Elevator
  • Energy-saving switches
  • Express check-in
  • Express check-in/check-out
  • Express check-out
  • Free wired internet
  • Garden
  • Gift shops or newsstand
  • Housekeeping on request
  • Limo or town car service available
  • Luggage storage
  • Marina on site
  • Meeting rooms
  • Multilingual staff
  • No accessible shuttle
  • No single-use plastic stirrers
  • Porter/bellhop
  • Recycling
  • Shopping on site
  • Smoke-free property
  • Stair-free path to entrance
  • Steam room
  • Television in common areas
  • Terrace
  • Tours/ticket assistance
  • Vegan menu options available
  • Vegetarian menu options available
  • Visual alarms in hallways
  • Wedding services
  • Well-lit path to entrance
  • Wheelchair accessible

Location

© OpenStreetMap contributors

No 38 Pujian Road, Shanghai, Shanghai, 200127, Shanghai, CN

Check-in
from 03:00 PM to 12:00 PM
Check-out
until 12:00 PM

What guests say8.4266 reviews

+ Good location+ Friendly staff+ Clean roomsPoor breakfast optionsRoom assignment issues
Cleanliness8.1
Service9.1
Location9.6
Room Quality7.6
Amenities8.1
Value for Money8.6

Guest review

10.0

The rooms were very spacious, the restaurant was delicious

Daphne · GR · 2026-07-18

Was uncomfortable , expected more of a property with a 5 star rating

5.0

The staff was friendly. Breakfast was good. Room cleaning and service was prompt

Old rooms. Dimmers flickered through the night even when they were off. Room smelled of smoke even though it was a non smoking room. 3 towels instead of 4 were given even though booking said 2 adults and 2 kids ( same for toiletries ). Aircon was not effective.

Sangram · AU · 2026-07-07

Overpriced

6.0

Comfortable room

Poor food options, no minibar, no spa, poor quality TV in room, airport pickup service very bad

Gustavo · AU · 2026-07-03

Guest review

10.0

Sheraton in Shanghai is amazing, breakfast various and very good. The room was big, comfortable and the swimming pool big and relaxing. Bring a swim cap, otherwise you will be charged 6.5 € for it (and it is really too much). the hotel is in South Pudong, so far from the chaos of the city centre. Personnel at the reception was fantastic, as long as gave us the room in the morning to rest a little bit after the intercontinental trip! The metro was just 1 minute by walk.

Everything perfect. hosts need to expect not to be in the city centre but in a served area, full of restaurants and a mall, but quiet and calm

Lidia · IT · 2026-07-01

Guest review

9.0

朝食メニューのバリュエーションが多かったのと、全て美味しかった。

Manami · JP · 2026-07-01

The front desk staff don’t speak English very well; they don’t understand some questions or requests. When you ask for h

7.0

The front desk staff don’t speak English very well; they don’t understand some questions or requests. When you ask for help with certain issues, room service might just hang up and ignore your question. They don’t help with luggage, even if they see that you’re alone and pregnant. They just stare at you while you struggle to drag a 32-kg suitcase. Alipay didn’t work at the front desk, so I had to pay with a credit card, which charged exorbitant fees for international cards. I ordered breakfast to my room, but they forgot half the order and didn’t bring it until 15 minutes later. Overall, I have mixed feelings about choosing this hotel. The only bright spot was the wonderful housekeeping staff—it was very clean. They were polite and cleaned quickly.

Zhazira · KZ · 2026-06-24

Hotels of Earth · questions

Is Sheraton Grand Shanghai Pudong Hotel & Residences really a five-star hotel?
Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pets

Pets not allowed

Pets

Service animals not allowed

Guest type

LGBTQ friendly

General

Professional property host/manager

Children and extra beds

No cribs (infant beds) available

Health & Safety

Property does not require health documentation at check-in

Sustainability Certifications

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)