Hotels of Earth

Burcu Kaya Hotel

★★★★ Ortahisar Kasabasi, Ürgüp, Nevsehir, 50400, Ürgüp, TR

7.2 guest rating· 23 reviews

About this hotel

Recreation and Dining Options

Indulge in entertainment at the nightclub or relax by the outdoor pool. Enjoy meals at 2 gourmet restaurants or opt for 24-hour room service and a cozy coffee shop offering snacks. Unwind with a drink at the bar, by the pool, or at the poolside bar.

Luxurious Amenities

Stay connected with free Wi-Fi, utilize concierge services, and enjoy a complimentary buffet breakfast. The hotel also offers a television in a common area, dry cleaning facilities, and a 24-hour front desk.

Prime Location

Located in Ürgüp, steps away from Göreme National Park and a short drive to attractions like Goreme Open Air Museum. The hotel's proximity to major landmarks makes it an ideal choice for travelers.

Book your stay at Burcu Kaya Hotel for an unforgettable experience amidst Cappadocia's beauty.

Rooms & rates

Pick your dates. Prices are live, not cached.

Standard Triple Room

Sleeps 3 · 30 m² · 3× Twin bed

  • Laptop-friendly workspace
  • Private bathroom
  • Deep soaking bathtub
  • Free tea bags/instant coffee
  • Free WiFi

<p><strong>3 Twin Beds OR 1 Double Bed and 1 Twin Bed</strong></p><p>323-sq-foot room with courtyard views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Premium channels </p><p><b>Food & Drink</b> - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Premium bedding </p><p><b>Bathroom</b> - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)</p><p><b>Practical</b> - Safe, laptop workspace, and wardrobe or closet</p><p><b>Comfort</b> - Climate-controlled air conditioning, daily housekeeping, and heating</p><p><b>Accessibility</b> - Hardwood flooring in room</p><p><b>Need to Know</b> - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available</p><p>Non-Smoking</p><p>Room/bed type depends on availability at check-in </p>

Standard Room

Sleeps 1 · 25 m² · Double bed

  • Laptop-friendly workspace
  • Private bathroom
  • Deep soaking bathtub
  • Free tea bags/instant coffee
  • Free WiFi

<p><strong>1 Double Bed OR 1 Large Twin Bed</strong></p><p>269-sq-foot room with courtyard views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Premium channels </p><p><b>Food & Drink</b> - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Premium bedding </p><p><b>Bathroom</b> - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)</p><p><b>Practical</b> - Safe, laptop workspace, and wardrobe or closet</p><p><b>Comfort</b> - Climate-controlled air conditioning, daily housekeeping, and heating</p><p><b>Accessibility</b> - Hardwood flooring in room</p><p><b>Need to Know</b> - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available</p><p>Non-Smoking</p><p>Room/bed type depends on availability at check-in </p>

Deluxe Suite

Sleeps 2 · 45 m² · Queen Bed

  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Deep soaking bathtub
  • Free tea bags/instant coffee

<p><strong>1 Queen Bed OR 2 Large Twin Beds</strong></p><p>484-sq-foot room with courtyard views </p><br/><p><b>Layout</b> - Bedroom, living room, and sitting area</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Premium channels </p><p><b>Food & Drink</b> - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Premium bedding </p><p><b>Bathroom</b> - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)</p><p><b>Practical</b> - Safe, laptop workspace, and wardrobe or closet</p><p><b>Comfort</b> - Climate-controlled air conditioning, daily housekeeping, and heating</p><p><b>Accessibility</b> - Hardwood flooring in room</p><p><b>Need to Know</b> - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available</p><p>Non-Smoking</p>

Standard Room

Sleeps 2 · 30 m² · Queen Bed

  • Laptop-friendly workspace
  • Private bathroom
  • Deep soaking bathtub
  • Free tea bags/instant coffee
  • Free WiFi

<p><strong>1 Queen Bed OR 2 Twin Beds</strong></p><p>323-sq-foot room with garden views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Premium channels </p><p><b>Food & Drink</b> - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Premium bedding </p><p><b>Bathroom</b> - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)</p><p><b>Practical</b> - Safe, laptop workspace, and wardrobe or closet; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning, daily housekeeping, and heating</p><p><b>Accessibility</b> - Hardwood flooring in room</p><p><b>Need to Know</b> - No rollaway/extra beds available, bed sheets not available</p><p>Non-Smoking</p><p>Room/bed type depends on availability at check-in </p>

Amenities

  • Free WiFi
  • Outdoor pool - seasonal
  • Conference space
  • Free newspapers in lobby
  • Free self parking
  • Free valet parking
  • Free breakfast
  • Free buffet breakfast
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Accessible shuttle
  • Airport transportation - pickup (surcharge)
  • ATM/banking
  • Concierge service
Show all 24 amenities
  • Designated smoking area
  • Garden
  • Library
  • Luggage storage
  • Nightclub
  • No accessible shuttle
  • Television in common areas
  • Terrace
  • Tours/ticket assistance
  • Wheelchair accessible

Location

© OpenStreetMap contributors

Ortahisar Kasabasi, Ürgüp, Nevsehir, 50400, Ürgüp, TR

Check-in
from 02:00 PM
Check-out
until 12:00 PM

What guests say7.223 reviews

Wouldn't go back

4.0

The hotel is in desperate need of renovations. The rooms smell of damp/drains and I had ants in the bathroom. The buffet dinner was bad and the breakfast awful. Lots of stairs everywhere, and no elevators, which could be a problem for some people. This could be a nice hotel, if properly looked after, but as it is i would not go back

Dreamer58069125778 · 2024-10-10

Rudeness and arrogance!

2.0

Was sent here by the hotel we were already staying at (which due to having several building works going on around it, through no fault of their own i add, with pneumatic drills was not the most relaxing place) just wanted to switch off, have a bit of piece and quiet and relax by a pool. Unfortunately the experience at the Burcu Kaya hotel stressed me out further. On arrival I asked the reception staff if myself and husband could stay at the poolside to relax. I explained the situation in our current hotel and just needed some space. Obviously we were prepared to either pay to use the facilities and most definitely would have had drinks/lunch there. Very hostile and rude, just said 'no' only for hotel guests. I did say I was quite surprised to hear this as most hotels I know (30 years of travelling to Turkey in various locations) were always happy to offer this facility especially when it's low season and hotel capacity is low. Was met with the usual shrug of shoulders and repetitive response . All I can say is thank God I wasn't staying there and if you are considering it... don't bother!

lovetotravel0698 · 2024-10-06

WARNING: do not stay here!

2.0

Unfortunately, this has been one of the most disappointing experiences I’ve had during a hotel stay. To summarize the issues: 1. **Staff behavior**: The restaurant staff has been extremely rude. When I simply asked for milk for my tea, I was met with hostility, which was both shocking and upsetting. 2. **Food quality**: After serving approximately 300 people, the food quality deteriorates to the point of being inedible. Food very substandard. We would call it the “Pig Slop Stalag 13 Mess Hall” It’s disheartening, and we've had no other dining options nearby. 3. **Breakfast**: Even a simple request for toast with honey, jam, and butter was denied. It feels like basic services and common courtesies are not being met. 4. Rooms were not cleaned properly, long hairs found in bathroom, spiderwebs near bedside table, towels were threadbare, bathroom vanity had a pile of old builders rubble under the sink ( obviously no-one checks under there) Additionally, the hotel’s remote location leaves us isolated from other restaurants or amenities. We are unable to walk anywhere, which only adds to our frustration. This experience has genuinely ruined our holiday, and I wanted to bring these issues to your attention in the hope of addressing them for the well-being of current and future guests. We would recommend staying somewhere more central like Goreme (very nice town with lots happening)

S121NRtommasop · 2024-09-12

Average

4.0

Hotel infrastructure good but away from the city. No blame on tour company becoz we selected the hotel. Restaurant staff was not good at all , comparing our experience at other hotels it was not good. They even charged us for water at hotel. Room service just picket the garbage and left , no dusting no moping.

musavvarm · 2024-04-18

Look at first sight

8.0

Awesome place, especially Cappadocia, hot air ballon, the open air museum with Nigar our first guide and Birk our second guide . Both are so well versed with the history of their country and beyond that they know a lot around the world history , which made our trip very interesting by having very open conversations learning and sharing knowledge. We had the best time in Cappadocia 💕💕

norinas119 · MU · 2023-08-24

Guest review

6.0

Tiny room. Staff and guests not wearing masks. Unfriendly cafeteria workers. The pool (there are 2) was great. Industrial tourism spot...

Verified traveler · 2021-08-23

Good to know

The seasonal pool will be open from May 15 to October 31.

Cashless payment methods are available for all transactions.

›Pets

Pets not allowed

›Sustainability Certifications

Property confirms they are implementing guest safety measures

›Covid

Reservations are required for onsite COVID-19 testing

›General

Gloves are available to guests

›General

Guests are provided with free hand sanitizer

›General

Staff temperature checks are conducted regularly

›General

Cashless transactions are available

›Covid

Onsite COVID-19 testing (PCR) is available

›General

Masks are available to guests

›Accessibility

No elevators

›General

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

›General

Staff wears personal protective equipment

›General

Temperature checks are available to guests

›General

Food service has been amended for enhanced safety

›General

Property is cleaned with disinfectant

›General

Reservation might be required for some facilities onsite

›General

Social distancing measures are in place

›General

Professional property host/manager

›General

Property follows regional sanitization guidelines Safe Tourism Certification Program (Turkey)

›General

Protective clothing is available to guests

›Sustainability Certifications

Property confirms they are implementing enhanced cleaning measures

›General

Commonly-touched surfaces are cleaned with disinfectant

›Health & Safety

Property does not require health documentation at check-in

›General

Shield between guests and staff in main contact areas

›General

Masks are compulsory at the property