Riviera Family King Junior Suite (3 Adults + 1 Child)
Sleeps 4 · 52 m² · Extra-large double bed (Super-king size), Bunk bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Minibar
Sandos Playacar All Inclusive
★★★★ Paseo Xaman-Ha, Mza. 1, Lote 1 Fracc. Playacar, Playa del Carmen, QROO, 77710, Playa del Carmen, MX
7.4 guest rating· 245 reviews
About this hotel
Full-Service Spa: Indulge in massages, body treatments, and facials at our relaxing spa.
Recreational Amenities: Enjoy 8 outdoor pools, a water park, and a sauna for ultimate relaxation.
Culinary Delights: With 9 restaurants, 6 bars, and 24-hour room service, savor delicious meals and drinks anytime.
Feel pampered and entertained at Sandos Playacar All Inclusive. Book now for an unforgettable stay.
Rooms & rates
Hacienda One Bedroom Suite (2 Adults + 3 Children)
Sleeps 5 · 73 m² · Sofa bed, Queen bed, 2× Double bed, Sofa bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Minibar
Hacienda Junior Suite (3 Adults + 2 Children)
Sleeps 5 · 36 m² · Sofa bed, Queen bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Minibar
Hacienda Junior Suite
Sleeps 5 · 36 m² · 2× Double bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Minibar
Hacienda One Bedroom Suite (3 Adults)
Sleeps 3 · 73 m² · Twin bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Minibar
Riviera Family King Junior Suite Single
Sleeps 1 · 52 m² · Extra-large double bed (Super-king size), Bunk bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Minibar
Select Ocean Front Individual (1 Adult) Adults Only
Sleeps 1 · 30 m² · Twin bed
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Minibar
- Shower
Hacienda Suite
Sleeps 2 · 36 m² · 2× Double bed, Sofa bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Minibar
Hacienda One Bedroom Suite (2 Adults + 1 Child)
Sleeps 3 · 73 m² · Sofa bed, Queen bed, 2× Double bed, Sofa bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Minibar
Riviera Family King Junior Suite (2 Adults + 1 Child)
Sleeps 3 · 52 m² · Extra-large double bed (Super-king size), Bunk bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Minibar
Amenities
- Free WiFi
- Billiards or pool table
- Pool sun loungers
- Pool umbrellas
- Full-service spa
- Sauna
- Fitness facilities
- Free self parking
- Wheelchair accessible parking
- Wheelchair-accessible van parking
- Snack bar/deli
- Beach sun loungers
- Beach towels
- Beach umbrellas
Show all 53 amenities
- Beach volleyball on site
- Golfing nearby
- Miniature golf on site
- 24-hour front desk
- Safe-deposit box at front desk
- Airport transportation - pickup (surcharge)
- Arcade/game room
- ATM/banking
- Banquet hall
- Children's club
- Concierge service
- Couples/private dining
- Designated smoking area
- Elevator
- Free bicycles on site
- Free water park access
- Garden
- Gift shops or newsstand
- Internet access
- Luggage storage
- Meeting rooms
- Multilingual staff
- Parasailing nearby
- Personal motorized watercraft on site
- Playground on site
- Porter/bellhop
- Sailing on site
- Scuba diving nearby
- Shopping on site
- Skydiving nearby
- Snorkeling on site
- Steam room
- Supervised childcare/activities
- Surfing/bodyboarding on site
- Terrace
- Tours/ticket assistance
- Turkish bath/Hammam
- Waterslide
- Wedding services
Location
Paseo Xaman-Ha, Mza. 1, Lote 1 Fracc. Playacar, Playa del Carmen, QROO, 77710, Playa del Carmen, MX
- Check-in
- from 03:00 PM to 11:30 PM
- Check-out
- until 12:00 PM
What guests say7.4245 reviews
+ Well located+ Helpful staff− Overpriced− Food quality issues
Cleanliness7.8
Service8.8
Location8.8
Room Quality6.8
Amenities7.3
Value for Money6.2
Ótimo hotel
9.0Das camas, travesseiros, roupa de cama. Do tamanho do quarto e da proximidade com a piscina e restaurante. Do serviço de praia e piscina. Do sossego e paz. Dos sucos variados disponíveis no bar da praia. De ter caiaque e veleiro. Ótimo buffet e dos funcionários que eram incríveis especialmente do Maurício da recreação na piscina.
− De não ter colher de sobremesa na mesa no restaurante buffet, tínhamos que pedir todos os dias. De não ter café expresso no buffet. Um dia me trouxeram no outro disseram que não tinha... a pressão do chuveiro era fraca no quarto. O aplicativo não funcionava sempre. O Italiano só abriu no domingo e Não pudemos jantar no Italiano nem pedindo no restaurante. O aplicativo não abria para reservar. O Wifi do quarto das minhas filhas não funcionou nenhum dia, quarto 2406. Os funcionários sempre cumprimentavam e sempre eram solícitos.
Guest review
7.0servicio en restaurantes
Guest review
9.0Perfect
− Nothing
A great escape
10.0The staff, food, entertainment, beach, restaurants, spa .... All great
− A lot of mosquitos 😄 subject to the green nature of the whole place The rooms need immediate renovations
No vayas al hotel sandos a menos que seas socio y tengas brazalete negro
3.0La playa, estaba bastante limpia
− Sus servicioa estan muy segmentados, hay muchos colores de brazalete, y te estan sacando hasta de los camastros por tu color de brazalete De tal forma que te obligan a tomarcsuplatica para que te den el brazalete dorado Y ahora si disfrutas los servicios que antes daban gratis con cualquoer color
La estancia estuvo muy bien
7.0Habitacion excelente,cenas bien,no pudimos ir al italiano,nos cancelaron la reserva y despues nos quisieron dar otro dia a las 18 pero como Argentinos que somos para nosotros era hora de merienda y la rechazamos pero lo demas bien
− Podria tener un cafe con algo dulce cerca del Loby ya que no cuenta con eso y tenes que tomarte el carrito para el sector teatro,que x ejemplo si te retiras del hotel despues de las 11 PM hasta las 7AM no tenes nada para tomarte un cafeLo demas bien
Good to know
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
›Pets
Pets not allowed
›Pets
Service animals not allowed
›Guest type
Essential workers only - NO
›Sustainability Certifications
Travelife
›Covid
Property does not offer onsite COVID-19 testing
›Guest type
LGBTQ friendly
›General
Professional property host/manager
›Health & Safety
Property does not require health documentation at check-in