Crystal Springs Beach Hotel♡

Fantastic family run hotel

10.0

Just got back from a 10 night stay in this family run fantastic hotel. Myself and family have never felt so welcome and relaxed. Every employee from the bottom to the top greeted you with a welcoming smile and couldn't do enough for us. The rooms were spacious and cleaned daily. The gardens were immaculate and well kept. Food and drink were second to none along with outstanding service. There's a towel service where you can change your pool towels daily free of charge. The pool bar food is excellent along with a very friendly service. On the whole I wouldn't think twice on booking this hotel again.

Great Hotel and fantastic holiday.

10.0

Great team at hotel in all areas they set an high standard and it’s maintained by all. Friendly and helpful staff with a great choice of food in a relaxed setting. Ala carte is also very good and again service is brilliant. Rooms very clean and changed daily. I would recommend the Hotel and will be returning for another family holiday, Hotel is also linked to a fantastic beach / bay and again is spotless. Can’t say enough how good this hotel / staff are … thank you Mr S Stubbs

Pretty great experience

10.0

To keep it brief the location was beautiful with a great view at the beach and nearby locations. The atmosphere and people were most welcoming kind and fair making it a welcome and great fun and relaxing experience with delicious food and fun events for both kids and adults . The rooms were great well kept in the days we were staying relaxing and nice . As for value from experience alone I think it was worth it with everything the package included from the food the room the events the gym the sauna the pool all up to par with what was paid .

Everything was outstanding!!!!

10.0

Location:The Best….Atmosphere:wonderfull…Rooms:super clean….Value:priceless

Very Good Stay, Thanks to an Amazing Team

9.0

Overall, we had a very good stay. The hotel's beachfront location is excellent, the breakfast was outstanding, and the staff were exceptional throughout our stay. Everyone was genuinely friendly, attentive, and always willing to help. A special mention to the front office manager, who made guests feel especially welcome. There are just a few areas that could be improved. On our first day, we found a large dead insect in the room. While the room was generally clean, a small piece of plastic packaging was left on the counter after housekeeping. The curtains also don't close completely, so quite a bit of light comes into the room early in the morning. The TV wasn't working when we arrived and had to be repaired. It stopped working again on our third night, and although the staff kindly offered us another room or the lobby to watch it, it would be nice to see the hotel upgrade to modern smart TVs, as this is something I also noticed during a previous stay several years ago. The pool was nice, although we mainly came for the beach, and we found the café average. We also appreciated being offered a late check-out. I almost feel bad mentioning these points because the staff were truly outstanding. Their kindness and professionalism made our stay very enjoyable, and I hope the hotel addresses these small issues, as they would make an already very good hotel even better.

− A few minor maintenance and housekeeping issues, along with outdated TVs and curtains that let in too much light.

Best holiday ever

10.0

Location was beautiful, having the bay beach was perfect with lovely clear water to enjoy snorkelling everyday . Nice relaxing atmosphere to try lots of different cocktails. Rooms were cleaned to perfection and towels replaced daily . Food was exceptionally good which is always very important to us . Recommend.👍🏻👍🏻👍🏻👍🏻👍🏻 .