Marjac Suites Virginia Beach Oceanfront♡

Very poor managed hotel. Cannot express that enough

3.0

The location of the hotel was good, Ocean and beachview. It had a bedroom with two full size beds, a sofa, bed and a kitchenette.

− We arrived at 4:00 p.m. at check-in time but rooms were not clean yet causing us to stand in line for 2 hours just to check in, even after checking in, our room was still not clean until about 6:45 so we had to stand outside of the room while they continued to clean. It was clear that there were issues with getting it cleaned because one gentleman that worked there that had been cleaning the parking lot came in and told them there was a problem and then whispered something and then a housekeeper came in and then they started to argue along with two other people that were behind the desk. So all together there were five people standing behind the desk arguing about something and I felt that that was very unprofessional. We were standing in the lobby trying to check in along with about eight or nine family guests trying to do the same thing. I would suggest putting a broom and dustpan or a Swiffer dust mop in the rooms because sand easily gets tracked through and It is very hard to keep out of the sheets and furniture when trying to relax. This is a hotel we normally stay at when we come to Virginia Beach which is every year, but we will find a better place from now on.. I'm definitely willing to spend a bit more for a more comfortable stay. Honestly, it was the hotel staff that was arguing in the lobby showing very little professionalism or even consideration for all of the guests that were standing there watching.

Great location but that's about it

2.0

Beds were comfortable. Great location.

− Couch was very uncomfortable. No table, no clocks. No mirror in bedroom. We stayed 5 days and our room was cleaned once. We had 6 people and they left us 3 towels and 2 washcloths. Had to ask for them every day. Also had to ask for toilet paper and coffee. Bags had been gone through when we returned to the room. No parking because non-customers park there. Will not be staying again.

I enjoyed my stay

9.0

Nice location, safe, quiet and the view of the ocean the staffs are very nice, the only problem I see is the laundry machine on the hotel is out of service.if they fix that it would be good. If I go back for sure I will get the same hotel.

− I like the hotel rooms it has two different rooms

Guest review

8.0

I loved the location and the room was clean and they had a bike person right outside the hotel. The pool was ok and the elevator was fast and the parking was included right on property.

− I didn't like that if it rain there is no indoor pool. Check in was a little longer but they were so busy.

Guest review

1.0

The hotel is oceanfront and around a lot of attractions.

− The room were not cleaned, water DID NOT WORK, NO TV SOUND BED LINEN STAINED THERE WAS A SMALL WINDOW IN THE BEDROOM THAT AOMEONE FROM OUTAIDE COULD LOOK INSIDE YOUR ROOM. IT WAS JUST AWFUL. The whole experience was a nightmare. I only stayed because they threatened to charge me 300.00 dollars for cancelation fee. DO NOT COME HERE!!!!!

Guest review

1.0

Nothing.

− Waited to hours to check into an uncleaned room. Mold, rusty microwave, stains on sheets, hand soap everywhere, food from previous guest still in fridge. We didn't even stay. Turned in our keys and went to another hotel down the road. Never again.