Hotels of Earth

Barceló Maya Palace - All Inclusive

★★★★★ Carretera Chetumal Puerto Juarez Km. 266, Xpu Ha, MX

8.8 guest rating· 770 reviews

The five stars

Barceló Maya Palace - All Inclusive holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Terrace.

Guests score it 8.8/10 across 770 reviews.

About this hotel

Beachfront Paradise with Endless Amenities

Diverse Dining Options : Indulge in a culinary journey with 7 restaurants offering a range of cuisines to satisfy every palate.

Recreational Haven : From tennis courts to water aerobics classes, there's never a dull moment with free snorkelling equipment, kayaks, and nightly entertainment.

Family-Friendly Fun : Kids will love the children's play area, while adults can unwind at the full-service spa or dance the night away at the on-site nightclub.

Experience the best of the Mayan Riviera at Barcelo Maya Palace. Book now for an unforgettable all-inclusive getaway.

Rooms & rates

Pick your dates. Prices are live, not cached.

Junior Suite Ocean Front Premium Level (3 Adults + 1 Child)

Sleeps 4 · 45 m² · 2× Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee machine
  • Minibar

This Club Premium room includes exclusive check-in and check-out areas, early check-in and late check-out, private concierge services, free internet access, 24-hour personalized service, and access to the Club Premium Lounge. Guests in Club Premium rooms can also enjoy unlimited reservations at the hotel's all à la carte restaurants. This suite features a private terrace or balcony with views of the garden, a flat-screen TV, 2 doubles or 1 king bed and 2 sofa beds. It also comes with a coffee maker, a digital alarm clock and free toiletries.

Junior Suite (2 Adults + 2 Children)

Sleeps 4 · 45 m² · 2× Double bed, Sofa bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Adapted bath
  • Coffee machine

This suite features a private terrace or balcony offering garden views, a flat-screen TV, 1 king or 2 double beds and 2 sofa beds.It also comes with a coffee maker, digital alarm clock, fans, safety box and ironing area. Guests in this Junior Suite can also enjoy a mini-bar and free toiletries.

Junior Suite (3 Adults + 1 Child)

Sleeps 4 · 45 m² · 2× Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Adapted bath
  • Coffee machine

This suite features a private terrace or balcony offering garden views, a flat-screen TV, 1 king or 2 double beds and 2 sofa beds.It also comes with a coffee maker, digital alarm clock, fans, safety box and ironing area. Guests in this Junior Suite can also enjoy a mini-bar and free toiletries.

Junior Suite Ocean Front Premium Level (2 Adults + 1 Child)

Sleeps 3 · 45 m² · 2× Double bed, Sofa bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee machine
  • Minibar

This Club Premium room includes exclusive check-in and check-out areas, early check-in and late check-out, private concierge services, free internet access, 24-hour personalized service, and access to the Club Premium Lounge. Guests in Club Premium rooms can also enjoy unlimited reservations at the hotel's all à la carte restaurants. This suite features a private terrace or balcony with views of the ocean, a flat-screen TV, 2 doubles or 1 king bed and 2 sofa beds. It also comes with a coffee maker, a digital alarm clock and free toiletries.

Junior Suite Pool View(1 Adult + 1 Child)

Sleeps 2 · 45 m² · 3× Twin bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee machine
  • Minibar

This air-conditioned suite includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 4 beds.

Junior Suite Pool View Premium Level (3 Adults + 1 Child)

Sleeps 4 · 45 m² · 2× Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee machine
  • Minibar

This suite features a private terrace or balcony offering, a flat-screen TV, 1 king or 2 double beds, It also comes with a coffee maker, digital alarm clock, fans, safety box and ironing area. Guests in this Junior Suite can also enjoy a mini-bar and free toiletrie

Junior Suite (2 Adults + 1 Child)

Sleeps 3 · 45 m² · 2× Double bed, Sofa bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Adapted bath
  • Coffee machine

This suite features a private terrace or balcony offering garden views, a flat-screen TV, 1 king or 2 double beds and 2 sofa beds.It also comes with a coffee maker, digital alarm clock, fans, safety box and ironing area. Guests in this Junior Suite can also enjoy a mini-bar and free toiletries.

Junior Suite Ocean Front Premium Level (2 Adults + 3 Children)

Sleeps 5 · 45 m² · 2× Double bed, Sofa bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee machine
  • Minibar

This Club Premium room includes exclusive check-in and check-out areas, early check-in and late check-out, private concierge services, free internet access, 24-hour personalized service, and access to the Club Premium Lounge. Guests in Club Premium rooms can also enjoy unlimited reservations at the hotel's all à la carte restaurants. This suite features a private terrace or balcony with views of the ocean, a flat-screen TV, 2 doubles or 1 king bed and 2 sofa beds. It also comes with a coffee maker, a digital alarm clock and free toiletries.

Junior Suite Pool View Premium Level

Sleeps 4 · 45 m² · 2× Double bed, Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee machine
  • Minibar

This Club Premium room includes exclusive check-in and check-out areas, early check-in and late check-out, private concierge services, free internet access, 24-hour personalized service, and access to the Club Premium Lounge. Guests in Club Premium rooms can also enjoy unlimited reservations at the hotel's all à la carte restaurants. This suite features a private terrace or balcony with views of the pool, a flat-screen TV, 2 doubles or 1 king bed and 2 sofa beds. It also comes with a coffee maker, a digital alarm clock and free toiletries.

Suite Junior (3 adults + 2 children)

Sleeps 5 · 45 m² · 2× Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Adapted bath
  • Coffee machine

This suite features a private terrace or balcony offering garden views, a flat-screen TV, 1 king or 2 double beds, It also comes with a coffee maker, digital alarm clock, fans, safety box and ironing area. Guests in this Junior Suite can also enjoy a mini-bar and free toiletries.

Amenities

  • Free WiFi
  • Kids' pool
  • Outdoor pool
  • Pool bar
  • Swimming pool
  • Spa/wellness center
  • Spa/wellness center services
  • Sauna
  • Fitness classes
  • Fitness facilities
  • Free Parking
  • Accessible parking
  • Valet parking
  • Restaurant
Show all 111 amenities
  • Bar
  • Barber/beauty shop
  • Snack bar
  • Air conditioning
  • Beach
  • Beachfront
  • Private beach area
  • Sun loungers or beach chairs
  • Mini golf
  • 24-hour front desk
  • Tour desk
  • Business center
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Airport shuttle (additional charge)
  • Access to health care professionals
  • Aerobics
  • Airport drop off
  • Airport pick up
  • ATM/cash machine on site
  • Babysitting/child services
  • Beauty Services
  • Billiards
  • Board games/puzzles
  • Bowling
  • Broadcast Live sport events
  • Car hire
  • Cashless payment available
  • Casino
  • CCTV in common areas
  • CCTV outside property
  • Chapel/shrine
  • Children's playground
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Currency exchange
  • Daily housekeeping
  • Darts
  • Delivered food - securely covered
  • Designated smoking area
  • Electric vehicle charging station
  • Entertainment staff
  • Evening entertainment
  • Facilities for disabled guests
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Fruits
  • Games room
  • Garden
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Indoor play area
  • Key access
  • Key card access
  • Kid meals
  • Kid-friendly buffet
  • Kids' club
  • Kids' outdoor play equipment
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Live music/performance
  • Luggage storage
  • Massage services
  • Meeting/banquet facilities
  • Minimarket on site
  • Outdoor furniture
  • Physical distancing in dining areas
  • Private check-in/check-out
  • Process in place to check health of guests
  • Safety deposit box
  • Sanitized tableware & silverware
  • Shallow end
  • Shared lounge/TV area
  • Shared stationery like menus, pens are removed
  • Shuttle service (additional charge)
  • Smoke alarms
  • Snorkelling
  • Solarium
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Steam room
  • Table tennis
  • Tennis court
  • Tennis equipment
  • Terrace
  • Themed dinner nights
  • Water park
  • Water sport facilities on site
  • Windsurfing
  • Wine/champagne
  • Yoga classes

Location

© OpenStreetMap contributors

Carretera Chetumal Puerto Juarez Km. 266, Xpu Ha, MX

Check-in
from 03:00 PM to 12:00 AM
Check-out
until 12:00 PM

What guests say8.8770 reviews

+ Friendly staff+ Clean amenities+ Large pool− Outdated rooms− Service issues in kids club− Food variety concerns
Cleanliness8.8
Service9.1
Location8.8
Room Quality8.7
Amenities9.1
Value for Money8.4

Family holiday

10.0

Fun times! Good food, excellent service Not a lot of evening activity.

adamcC4586AT · 2026-07-25

Best food allergy program

10.0

They did the absolute best in providing our little ones with the best service and going the extra mile to ensure their food allergies did not interfere with top wuality meals

brianmF1394MIw · LOS ANGELES, CALIFORNIA · 2026-07-24

Family Getaway

10.0

This was one of our best family vacations. Lots of food options, very relaxing with laidback atmosphere, beautiful beaches and very clean.

aharp77 · 2026-07-24

Family vacation 2026

10.0

Barcelo Maya Palace family vacation experience under the sun, cenotes and Maya culture in Riviera Maya Mexico

iperezc13 · 2026-07-24

Would stay again just ask for a different room

7.0

The view and there was so much to do

− My room felt damp and smelled moldy and the lamp shades were rusted

Mindy · US · 2026-07-24

Make sure you're actually getting an ocean front room. Representative did nothing to rectify the situation.

4.0

Paid extra for a premium ocean front room and got stuck with a kid pool side room. They apparently know this is an issue because I was told they get this complaint often. Said they would contact to try and rectify the situation but know one reached out. Third time here and was extremely disappointed with willingness to correct what I considered a major issue. Should have moved us to the room we booked, upgraded us some other way, or at least offered some sort of compensation for completely pulling a bait and switch on our room location.

jmbushmanstl · SAINT LOUIS, MISSOURI · 2026-07-22

Hotels of Earth · questions

Is Barceló Maya Palace - All Inclusive really a five-star hotel?
Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

You must show a valid photo ID and credit card upon check-in. Special requests are subject to availability at check-in. Special requests cannot be guaranteed and may incur an additional charge.

The maximum amount for any cash payment is $1,500.

If a reservation is made with 11 rooms or more, the property may contact guests to request payment within 72 hours to guarantee the reservation.

If you are traveling with children under 11 years of age, you must select a specific rate that includes children to ensure that the correct amount is paid, all children pay.

Children between 2 and 11 years old must pay a supplement at the reception upon arrival if they are not included in the rate of your reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

›Parking

Free private parking is possible on site (reservation is not needed).

›Internet

WiFi is available in all areas and is free of charge.

›Children and extra bed policy

Children of any age are allowed.

Children up to and including 2 years old stay for free when using an available cot.

Children up to and including 11 years old stay for free when using an existing bed.

You haven't added any extra beds.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

›Pets

Pets are not allowed.