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Hotels of Earth

Hospes Puerta de Alcalá, a Member of Design Hotels

★★★★★ Plaza de la Independencia, 3, Madrid, ES

8.9 guest rating· 509 reviews

The five stars

Hospes Puerta de Alcalá, a Member of Design Hotels holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Fitness facilities, Fitness center, Room service, Terrace and Spa/wellness center.

Guests score it 8.9/10 across 509 reviews.

About this hotel

Luxurious Accommodation

The elegant Hospes Puerta de Alcalá offers stylish rooms with special amenities and great views of Retiro Park. Each room comes with a flat-screen TV and a cozy bathrobe for a comfortable stay.

Relaxing Spa Experience

Guests can enjoy free access to the Bodyna Spa, featuring 4 treatment rooms, a hammam, gym, and a relaxation pool. The soundproofed relaxation room ensures a peaceful experience, while the spa offers a perfect retreat for ultimate relaxation.

Gourmet Dining and Scenic Views

The Malvar Restaurant serves delicious meals and tapas with a large terrace overlooking Puerta de Alcalá. After a day of sightseeing, unwind at the Patio Chill Out with a refreshing drink. Don't miss the chance to explore the nearby attractions such as the Prado Museum and Cibeles Fountain.

Experience luxury and relaxation at Hospes Puerta de Alcalá - Book your stay now!

Rooms & rates

Deluxe Double or Twin Room

Sleeps 2 · 36 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom
  • Coffee machine

Deluxe Double or Twin Room with View

Sleeps 2 · 36 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom
  • Coffee machine

Junior Suite

Sleeps 2 · 50 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom
  • Coffee machine

Double or Twin Room with Extra Bed

Sleeps 3 · 33 m² · 2× Twin bed, Extra-large double bed (Super-king size)

  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom
  • Coffee machine

Deluxe Triple

Sleeps 3 · 36 m² · King bed, 2× Twin bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Deluxe Alcala

Sleeps 2 · 36 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Suite Grand

Sleeps 4 · 52 m² · 2× King bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Deluxe

Sleeps 2 · 36 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Dreamer Double or Twin Room

Sleeps 2 · 29 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom
  • Coffee machine

Suite

Sleeps 4 · 50 m² · Extra-large double bed (Super-king size), Extra-large double bed (Super-king size)

  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom
  • Coffee machine

Amenities

  • Free WiFi
  • Fitness/spa locker rooms
  • Spa/wellness center
  • Spa/wellness center services
  • Fitness facilities
  • Private parking
  • Valet parking
  • Breakfast in the room
  • Restaurant
  • Bar
  • Screens / Barriers between staff and guests for safety
  • Snack bar
  • Air conditioning
  • Pets allowed
Show all 92 amenities
  • Pet basket
  • Pet bowls
  • Golf course
  • 24-hour front desk
  • Tour desk
  • Business center
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Airport shuttle (additional charge)
  • Access to health care professionals
  • Airport drop off
  • Airport pick up
  • Allergy-free room
  • Babysitting/child services
  • Beauty Services
  • Bike tours
  • Broadcast Live sport events
  • Car hire
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Concierge service
  • Currency exchange
  • Cycling
  • Daily housekeeping
  • Delivered food - securely covered
  • Designated smoking area
  • Dry cleaning
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Fruits
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hammam
  • Hand sanitizer in guest room and key areas
  • Heating
  • Hot tub/Jacuzzi
  • Ironing service
  • Key card access
  • Kid meals
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Lockers
  • Luggage storage
  • Manicure
  • Massage services
  • Meeting/banquet facilities
  • Outdoor furniture
  • Pedicure
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Shuttle service (additional charge)
  • Smoke alarms
  • Soundproof rooms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Steam room
  • Terrace
  • Themed dinner nights
  • Thermometers for guests provided by property
  • Tour/class on local culture
  • Walking tours
  • Wine/champagne

Location

What guests say8.9509 reviews

+ Excellent location+ Helpful staff− Loud renovations− High prices for some amenities
Cleanliness8.4
Service9.2
Location9.8
Room Quality8.9
Amenities8.4
Value for Money8.7

Guest review

9.0

− El albornoz muy gastado por el uso, no a la altura del establecimiento

Olcina · ES · 2026-10-27

Perfect one night stop in Madrid & would’ve loved to stay longer!

9.0

Super nice location, smooth entry/exit, and even champagne and sweets at the door!!

− Nothing.

Malak · EG · 2026-10-10

Hotels of Earth · questions

Is Hospes Puerta de Alcalá, a Member of Design Hotels really a five-star hotel?
Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

When booking 5 rooms or more, different policies and additional supplements may apply.

The property reserves the right to preauthorize your credit card to check its validity. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A deposit may be required at the property.