L'Ea Bianca Luxury Resort♡

Great staff.

10.0

Based on our experience over the past few years, it is by far the best place we have ever been. The staff is very kind, elegant and humorous. They are absolutely helpful and attentive.

Very welcoming stuff and spacious rooms

9.0

Nice facilities, however from a 5* hotel you would expect excellent service which was not always the case (beach service

7.0

Not a 5 star

3.0

Property was ok but overpriced to the max and bad service

− We were extremely disappointed with our stay. We paid approximately $2,900 per night for 8 rooms over 5 nights, spending a significant amount of money, and expected exceptional service and accommodations. Unfortunately, our experience was far from what a hotel in this price range should provide. From the moment we arrived, the staff was unfriendly, dismissive, and unwelcoming. Instead of feeling like valued guests, we constantly felt as though we were inconveniencing them whenever we asked for assistance. Most of the staff appeared unhappy and miserable, which created an uncomfortable atmosphere throughout our stay. The rooms were not properly stocked with quality toiletries, and the shampoo provided was inadequate. Even worse, the towels and bed sheets had an unpleasant rotten egg smell and never smelled or felt freshly laundered. For a luxury hotel, this was completely unacceptable. Another major issue was the lack of garment steamers. The hotel had only five steamers available for the entire property, which is unreasonable given the number of guests. Every time we requested one, we were told none were available. When we finally received one, we were instructed that we could keep it for only 30 minutes. The most disturbing incident occurred one evening when I left the steamer in our room while we went out. We had the “Do Not Disturb” sign clearly displayed on our door, yet hotel staff entered our room without our permission while my husband was asleep simply to retrieve the steamer. Entering a guest’s room despite a Do Not Disturb sign is a serious violation of privacy and completely unacceptable. The atmosphere around the pool was equally disappointing. We were not allowed to enjoy drinks in the pool, pool closed at 7pm sunset was at 9pm you could not enjoy and whenever our group laughed or talked, staff would repeatedly “shush” us.

Peaceful and beautiful

10.0

The hotel’s environment was amazing! It was surrounded by peace and so much beautiful gardens that it was impossible for us to leave the hotel! And the fact that the hotel had pool and beach access was amazing! We didn’t had to leave to search for beaches and that made our stay so much better! Amazing people + Amazing food + amazing surroundings 🩵 We will return for sure if we go to Sardenha again!

− Nothing